Who lists this subprocessor?
Search a company and see which vendors in the ClauseTrail directory name it on their published subprocessor list. Every answer is read from the vendor's own page and re-checked daily.
123 vendors list Twilio
From the latest list of each vendor in the directory. Purposes, locations and history →
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15Five SMS communications
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ActiveCampaign SMS Delivery Service
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Ada Two-Factor Authentication, Telephone calls, call recording, messaging processing and distribution for the SMS, WhatsApp and Facebook Messenger channels
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Adobe Provides multi-factor authentication services (SMS/phone calls) and uses Segment product to collect and transform customer data across the Adobe Frame platform.
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AfterShip SMS Notification
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Aircall Voice transmission services. Twilio provides services that allow switching calls between the PSTN and VoIP environment. Every call made via Aircall is transmitted to Twilio.
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Airship SMS/MMS delivery provider
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Airtable Two-factor authentication
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Airwallex Customer Communications (SMS and Email)
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Akeyless Cloud communication platform
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Amazon Web Services A2P messaging
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Anthropic Analytics, email/SMS communications
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Apache Airflow Customer Data Platform
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Arctic Wolf Email transactions
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Ashby Notifications
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Atlassian Communications technology provider for product notifications
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AuditBoard SMS multi-factor authentication provider
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Auth0 SMS authenticator
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Avoma Cloud Providers
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BambooHR MFA – SMS method
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Blackbaud All Blackbaud Products, Blackbaud internal operations
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Blackboard Messaging/SMS
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Buildkite Notification and alerting services for critical events
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Bullhorn SMS services
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Calendly SMS provider and domain-based message authentication, reporting and conformance
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CallRail Provide call and text message communications through the CallRail platform via the publicly-switched telephone network (PTSN) and the CallRail in-browser softphone.
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Carta Platform for text messages used for 2FA and for transactional emails (via the Twilio company SendGrid).
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Cato Networks SMS provider for Multi-Factor Authentication.
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Chargebee Email delivery service provider: It is used for sending email communications from within the product.
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Chartbeat Provides two factor authentication
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Checkr Customer Communication
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Clari Enables SMS to customers in order to send link to download mobile app
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CleverTap Digital Advertising Tech
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ClickUp Two-factor authentication codes
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Conga Communication Functions
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ContentSquare Data hosting
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Contractbook Twilio is an SMS service that Contractbook utilises to send verification and signature codes.
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Coupa Supplier Portal - Notification (if enabled by supplier)
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Culture Amp Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilitates secure and reliable communication between our team and customers.
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Customer.io Customer Communications*
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Datadog Communication services
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Delinea Optional SMS service for MFA
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Descope Customer Engagement Platform
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Deskpro VoIP Platform
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DigitalOcean Security services
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Domo Messaging, notification, and communication delivery services
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Drata Twilio (dba Segment) provides a customer data platform (CDP) that enables the collection, cleansing, and routing of customer data to various tools for analytics and product usage.
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DroneDeploy Cloud-based product support services; email distribution (SendGrid)
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Eightfold Customer communications, including in-product messaging and SMS
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ElevenLabs Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't already have it enabled.
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Expensify Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
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Exponea SMS, Emailing
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Figma Identity management
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Freshdesk Twilio provides a platform to programmatically initiate and receive calls and SMS through Freshcaller.
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Freshservice Twilio provides a platform to programmatically initiate and receive calls and SMS through Freshcaller.
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Freshworks Twilio provides a platform to programmatically initiate and receive calls and SMS through Freshcaller.
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Gladly Provides cloud communications services supporting voice and SMS interactions.
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Glean Communication Services
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Gong VOIP and text message notifications
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Gorgias Voice functionality and SMS
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HackerOne SMS Notification
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Harness Platform Services and Enablement --- Email Automation
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HCSS SMS messaging
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Heap Data hosting
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Help Scout Two-factor authentication
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HireVue SMS and WhatsApp services Email delivery services (via SendGrid).
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Hiver Cloud Telephony and Voice Processing (Applicable to Hiver Omni only)
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Hotjar Data hosting
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Hunter.io Phone verifications
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Intercom SMS and Phone functionality (USA).
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Ironclad SMS and Text Notifications
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Iterable Send SMS via API.
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Kahoot To send emails from the service to users of the service.
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Klaviyo Communications Services
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KnowBe4 Provides mobile SMS messages for multi-factor authentication (must be enabled by Customer)
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Looker Email delivery for hosted instances.
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Luma AI Phone number verification and fraud prevention
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Mailchimp To provide our SMS program.
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Malwarebytes Identity verification and account security validation
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Mews Mailing and text messaging
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Mistral AI Phone number verification
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MongoDB 2FA and SMS Alerts
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Motive SMS service
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MRI Software USA and UK
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Multiplier Cloud communications platform providing programmable SMS, voice, email, video, authentication and customer engagement APIs.
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Narvar Communications Provider
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Notion Multi-factor Authentication.
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Okta SMS authenticator
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Paddle For customers with Retain SMS Dunning, we use Twilio for sending those text messages through the phone system.
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PagerDuty SMS & Voice/Telecom/Email Notification Services/User Experience Tools
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Persona Purpose not stated
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Planhat Email service provider
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Procore Transactional and Marketing Email
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RealPage Sendgrid email services
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RentManager Telecommunications
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Replit SMS verification
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SailPoint Two-factor authentication communication via mobile device provider for the SaaS Services if Customer elects to enable this feature. Supports product-related communications, including onboarding account setup, password reset, account security notifications, or other notices related to the product functions.
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Samsara Customer segmentation, alerting, support, and ticketing
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Secureframe Email Communications and Product Notifications
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SendGrid If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor for the provision of the services.) Provision of the Twilio Services
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SevenRooms SMS messaging from VMS to guests
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Shopify Email and SMS transmission
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SignNow Phone Calls and Text Messages Communication
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Smartsheet Processes and delivers emails
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Stripe Cloud communications platform as a service including two factor authentication and user support
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SurveyMonkey SMS delivery service
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Teamtailor Communicating via SMS. [SMS]
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Teamworks SMS Delivery
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Telnyx Collection, consolidation, and management of customer data from multiple sources; personal data processed could include names, email addresses, usage data, and browsing behavior.
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Together AI Analytics; email/SMS communications,including transactional, broadcast, and marketing messaging
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Tulip Purpose not stated
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Twilio If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor for the provision of the services.) Provision of the Twilio Services
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Typeform In the case that you use the Send Text (SMS) (an Optional Feature) (here), supporting SMS communications.
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Vercel Customer communication services
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Whistic Customer Support
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Workable A texting provider used for the texting feature.
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Workato applicable for customers using
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WorkOS SMS communications
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Xero cloud communications provider
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Zapier SMS sending capabilities per customer queries
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Zendesk Voice Functionality, Zendesk Sell
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Zoho Sending text messages to individuals, or multiple persons simultaneously
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Zoom Notifications
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