Adobe Subprocessors List (October 2026): Changes and History
Adobe names 80 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked October 6, 2026
Official source ↗
Adobe subprocessors (October 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Microsoft Corporation | Microsoft Azure (Azure) provides cloud hosting services for Adobe Cloud Services (Experience Cloud, Creative Cloud, and Document Cloud). Adobe also offers the use of the Azure OpenAI service to provide features within Adobe Apps/Services. | USA, EU, UK, Canada, India, Australia | — |
| 2 | Amazon Web Services, Inc. | AWS provides cloud hosting services for Adobe to host applications (including Experience Cloud, Creative Cloud and Document Cloud). | USA, EU, Australia, Singapore, Japan, India | — |
| 3 | Snowflake Computing Inc. | Data warehousing and database storage services across a subset of Experience Cloud products. | USA, EU, India | — |
| 4 | Akamai Technologies Inc. | Provides Adobe with content delivery network services. | USA, EU, UK, India, Switzerland | — |
| 5 | Cloudflare, Inc. | Provides global content delivery network for high availability and performance, and endpoint services for Adobe Developer App Builder. | USA | IP addresses, limited login credential data |
| 6 | Box, Inc. | Assists with secure exchange of uploading and downloading files from user accounts for Adobe Learning Manager via FTP. | USA, EU, UK | name, username, email address, transactional information, employment details, technical usage information |
| 7 | Fastly, Inc. | Provides content delivery network services to help provide high availability and performance. | USA, EU, UK | email address, IP address, username, technical and system data |
| 8 | MongoDB, Inc. | Adobe leverages MongoDB's Atlas cloud service to store structured content and process metadata required for data processing and reporting. | USA, EU | — |
| 9 | New Relic Inc. | Provides tools to help monitor overall software infrastructure and alerts as to telemetry data. | USA, EU | technical telemetry data, IP addresses in CDN logs |
| 10 | Databricks | Used as an orchestration and compute layer for big data processing on AWS. | USA | — |
| 11 | Redis Cloud | Stores and processes probabilistic data structures to provide enhanced computing capabilities and caching services for customer reports. | USA | — |
| 12 | Red Hat, Inc. | Adobe leverages OpenShift on top of its cloud infrastructure to orchestrate, scale, and manage its services. | USA | — |
| 13 | Platform.sh | Provide platform-as-a-service hosting services for Adobe Commerce. | USA, EU | — |
| 14 | Brightcove | Provides transcoding services via Zencoder for Workfront Proof feature video uploads. | USA, UK | audio or video recordings |
| 15 | Aiven Ltd | Workfront leverages Aiven's PostgreSQL cloud service as a database to store structured content for Workfront customers on Azure. | USA, EU | — |
| 16 | Google (Alphabet) | Google Cloud Platform provides cloud hosting services for Semrush Enterprise Solutions; Google Big Query used for data warehousing and database storage. | USA | — |
| 17 | Okta, Inc. | Used to authenticate secure access to Adobe Cloud Services, providing provisioning, single sign-on, directory integration, deprovisioning, multifactor authentication, and mobile identity management. | USA, EU, UK | contact information, name, email address, phone number, MFA setup details, content uploaded, website/application visit information, device data, usage data, metadata |
| 18 | Splunk, Inc. | Assists with security event logging and monitoring via the collection of system data. | USA, EU, UK | search types, errors, number of active and licensed users, IP addresses, names, contact information |
| 19 | Crowdstrike Holdings, Inc. | Provides endpoint threat detection as part of the Adobe Operational Security Stack (OSS). | USA | binaries, devices, files, systems, software inventory statuses |
| 20 | LexisNexis Risk Solutions Group | Provides ID verification and authentication services related to Adobe Acrobat Sign for customers based in the USA. | USA | name, email, IP address, phone number, shipping address, billing address, date of birth |
| 21 | Mitek Systems Inc. | Powers the Government ID Verification service in Adobe Sign. | USA, EU | names, national ID information, images |
| 22 | Mitto AG | Provides SMS delivery services for authentication, authorization and commerce flows. | USA, EU, UK, Serbia | names, addresses, phone numbers |
| 23 | Telesign Corporation | Provides mobile communication services by relaying SMS messages and placing automated phone voice calls for Adobe Sign and Behance. | USA, EU, UK, Serbia | first name, last name, address, e-mail address, telephone number, location data, contact information, device information |
| 24 | Twilio, Inc. | Provides multi-factor authentication services (SMS/phone calls) and uses Segment product to collect and transform customer data across the Adobe Frame platform. | USA | name, contact details, work details, device data, referring URL, web browsing information |
| 25 | Appcues Inc. | Provides in-app messaging (tooltips, user guidance, and tutorials) to help customers understand how to use Adobe Frame. | USA | marketing sales data, name, email, location, user ID, feedback details |
| 26 | Brave Software, Inc. | Document Cloud utilizes the Brave Search web search API for processing queries. | USA, France, Germany | queries, IP addresses of Adobe's servers |
| 27 | Datadog Inc | Used for real-time user monitoring and logging to provide insight into front-end application performance. | USA | collated metrics |
| 28 | Elastic N.V. | Provides managed services supporting optional features within Document Cloud, Experience Manager and Express. | USA | customer-uploaded content |
| 29 | Sisense Ltd. | Provides a data analytics query and visualization software tool with plug-ins for Marketo. | USA, France | name, contact details, engagement data |
| 30 | SendGrid, Inc. | Used to send transactional emails from Adobe Commerce. | USA, EU | email address, IP address, subject line of emails |
| 31 | Speechmatics | Provides automatic speech recognition software to allow for speech to text within Adobe products. | USA, UK | voice details, names, personal data |
| 32 | Stream | Adobe uses Stream's enterprise chat offering for facilitating livestreaming chat functions with Behance. | USA, EU | personal data submitted to chat and video, names, email addresses, user account information |
| 33 | Sinch AB | Provides SMS, MMS, and RCS capabilities within Adobe Journey Optimizer. | USA | — |
| 34 | Second Nature AI, Inc. | Processes user account and profile information, transcribes user-generated content, and provides screen-capture recordings within Adobe Learning Manager. | USA, EU | session data, performance and interaction metadata |
| 35 | Luma AI Inc. | Provides Ray video generation and video-modification models available for users within Adobe Firefly. | USA | — |
| 36 | Black Forest Labs (BFL GmbH) | Provides Flux video generation and video-modification models available within Adobe Firefly and generative fill functions in Photoshop and Express. | Germany, USA | — |
| 37 | OpenAI | Provides GPT image/video generation and video-modification models for Adobe Firefly and support aspects of text to vector graphics in Illustrator and document query features. | USA, EU | — |
| 38 | ElevenLabs Ltd. | Provides multilingual speech generation models available for users within Adobe Firefly. | UK, USA | — |
| 39 | Kuaishou Technology | Provides Kling Image video generation and video-modification models available within Adobe Firefly. | Singapore | — |
| 40 | Features and Labels Inc ("fal.ai") | Hosts Kling Image video generation models, providing unified API services for Kuaishou Technology models. | Singapore, USA, Malaysia | — |
| 41 | Runway AI Inc. | Provides Runway image/video generation and video-modification models available within Adobe Firefly. | USA | — |
| 42 | Topaz Labs LLC | Provides Gigapixel, Sharpen, Bloom, Denoise and Astra image modification models for Firefly, Photoshop and Lightroom. | USA | — |
| 43 | BytePlus Pte. Ltd | Provides Seedance video generation models available for users within Adobe Firefly. | Singapore, Malaysia, Indonesia | — |
| 44 | Humain | Provides image generation models available for users within Adobe Firefly. | Saudi Arabia | — |
| 45 | Amazon Inc. (Connect) | Assists with phone and chat support by providing cloud-based tools for routing customer issues. | USA | call recordings, screen recordings, chat transcripts, phone numbers |
| 46 | BellSystem 24 Inc. | Provides customer care support services for Creative Cloud and Document Cloud in Japanese. | Japan | name, age, date of birth, business activities |
| 47 | Concentrix Corporation | Provides customer care and technical support services for Adobe products, including translation services in Korean and Japanese. | USA, EU, Korea, India | name, age, date of birth, business activities |
| 48 | Hoodoo Digital LLC | Establishes platform connection services between Adobe Workfront and Adobe Experience Manager for customers. | USA | customer user details, name, location, email address, IP address, unique user identifier codes |
| 49 | Intercom Inc. | Provides a platform for community-based support via in-app messaging software for Frame.io, Adobe Express and Semrush Enterprise Solution products. | USA, EU, UK, Australia | support messages, email addresses, IP addresses, technical information |
| 50 | Khoros LLC | Provides a platform for community-based support, customer engagement software for messaging, chat, online communities and social media management. | USA, UK | name, email address, job title, location, internal communications |
| 51 | Merkle, Inc. | Provides customer care expertise and integration with Merkury Identity Solution product for Adobe Experience Cloud. | USA, India | name, age, date of birth, business activities |
| 52 | Microsoft Corporation (Dynamics) | Microsoft Dynamics 365 Customer Service assists with customer engagement management and tracking support tickets. | USA, EU | name, age, date of birth, business activities |
| 53 | Slack Technologies | Assists Adobe with resolving service requests, tracking tickets, and omni-channel routing. | USA, EU | name, age, date of birth, business activities |
| 54 | SCSK Serviceware Corporation | Provides Adobe Experience Cloud's customer support services, including call center functions for Marketo in Japanese. | Japan | name, phone number, email address, business activities |
| 55 | Teleperformance | Supports customer care support services, providing technical support and call center functions for Japan, Hong Kong and Taiwan markets. | USA, EU, Japan, China, India | name, age, date of birth, business activities |
| 56 | Zendesk Inc. | Supports customer care support services by providing scalable customer service solutions. | USA, EU | name, age, date of birth, business activities |
| 57 | Adobe Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 58 | Adobe Systems Canada Inc. | Provides technical and customer support services depending on region of customer. | Canada | — |
| 59 | Adobe Systems India Pvt. Ltd. | Provides technical and customer support services depending on region of customer. | India | — |
| 60 | Adobe Systems Belgium BV | Provides technical and customer support services depending on region of customer. | Belgium | — |
| 61 | Adobe Systems s.r.o. | Provides technical and customer support services depending on region of customer. | Czech Republic | — |
| 62 | Adobe Systems Danmark ApS | Provides technical and customer support services depending on region of customer. | Denmark | — |
| 63 | Adobe Systems France SAS | Provides technical and customer support services depending on region of customer. | France | — |
| 64 | Adobe Systems Engineering GmbH | Provides technical and customer support services depending on region of customer. | Germany | — |
| 65 | Adobe Systems GmbH | Provides technical and customer support services depending on region of customer. | Germany | — |
| 66 | Adobe Systems Italia Srl. | Provides technical and customer support services depending on region of customer. | Italy | — |
| 67 | Adobe Systems Benelux BV | Provides technical and customer support services depending on region of customer. | Netherlands | — |
| 68 | Adobe Systems Norge AS | Provides technical and customer support services depending on region of customer. | Norway | — |
| 69 | Adobe Systems Romania SRL | Provides technical and customer support services depending on region of customer. | Romania | — |
| 70 | Adobe Systems Iberica, S.L. | Provides technical and customer support services depending on region of customer. | Spain | — |
| 71 | Adobe Systems Nordic AB | Provides technical and customer support services depending on region of customer. | Sweden | — |
| 72 | Adobe Research Schweiz AG | Provides technical and customer support services depending on region of customer. | Switzerland | — |
| 73 | Adobe Systems Schweiz GmbH | Provides technical and customer support services depending on region of customer. | Switzerland | — |
| 74 | Adobe Systems Europe Limited | Provides technical and customer support services depending on region of customer. | United Kingdom | — |
| 75 | Adobe Development ARM, LLC | Provides technical and customer support services depending on region of customer. | Armenia | — |
| 76 | Frame.io | Provides technical and customer support services depending on region of customer. | USA | — |
| 77 | Marketo, Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 78 | Marketo EMEA Ltd. | Provides technical and customer support services depending on region of customer. | United Kingdom | — |
| 79 | Workfront Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 80 | Semrush Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
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Documents we track for Adobe
- Subprocessor list
- checked October 6, 2026 www.adobe.com ↗
Change history
Tracking since October 6, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Adobe subprocessors FAQ
- How many subprocessors does Adobe use?
- Adobe lists 80 subprocessors on its published list, including Microsoft Corporation, Amazon Web Services, Inc., Snowflake Computing Inc., Akamai Technologies Inc., and Cloudflare, Inc. and 75 more.
- Where does Adobe process customer data?
- The subprocessors named by Adobe are located in USA, EU, UK, India, Germany, and Japan and 22 other locations, as stated on its list.
- When was Adobe's subprocessor list last checked?
- ClauseTrail last checked Adobe's subprocessor list on October 6, 2026. Lists are re-checked daily.
- How do I find out when Adobe adds or removes a subprocessor?
- ClauseTrail monitors Adobe's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.