Terms of Service

ClauseTrail (the website at clausetrail.com, the app, the API and the MCP server: the "Service") is a service of While True Ventures, Lda, Portugal (VAT ID 517180960). For more information, contact [email protected].

By using the Service, you agree you have read, understand, and accept these terms, which include liability limitations. Our Privacy Policy explains how we handle personal information.

1. Agreement

ClauseTrail grants you a personal, worldwide, royalty-free, non-assignable, non-sublicensable, and non-exclusive license to use the Service. We reserve all rights in the Service (including all intellectual property rights) not expressly granted in these Terms. ClauseTrail may terminate this license anytime.

2. Permitted use

Use requires accepting these Terms. Users must have legal capacity to accept on behalf of themselves or their company. Competitors of ClauseTrail and those building a similar vendor-monitoring product cannot use the Service without prior written consent. Keep your password and API keys secret: you are responsible for what is done with them.

3. Support

Technical support is available via email at [email protected].

4. Plans and payment

The Free plan costs nothing and needs no card. Paid plans are billed monthly in advance through Stripe, at the prices on the pricing page, which also lists each plan's limits and features, and renew each month until cancelled.

The workspace's owner can switch or cancel a paid plan at any time from the Billing page. A cancellation takes effect at the end of the month already paid for, and the workspace then returns to the Free plan. When you switch plans, the difference is prorated: charged, or credited to future invoices. If a payment fails, Stripe retries it; if it keeps failing, the paid plan ends.

5. Information and intellectual property rights

The information you put in your workspace, such as the vendors you track and your review decisions and notes, remains yours. The documents we monitor belong to the vendors that publish them. Commercial distribution or exploitation of ClauseTrail Materials, including the directory's data and our summaries, requires express written permission.

6. Disclaimers

ClauseTrail tells you when vendors change their public documents; it is not legal advice. Changes are detected and summarised automatically, with the help of AI, and a change can be missed, reported late or summarised wrongly: a vendor may change a page we can't reach, or announce a change somewhere we don't check. Objection deadlines are estimates. Before you act on a change, read the vendor's document and your contract.

Services are provided "as is" and "as available" without warranties. ClauseTrail may reference your company in advertising and case studies unless you notify [email protected] in writing requesting otherwise.

7. Our liability

In no event will ClauseTrail, its affiliates, officers, employees, agents, suppliers, or licensors be liable for any indirect, special, incidental, punitive, exemplary, or consequential damages (including loss of use, data, business, or profits), or for aggregate liability for all claims in excess of the amounts paid by you to ClauseTrail in the twelve (12) months preceding the claim.

8. Force majeure

Neither party is liable for failures beyond reasonable control, including natural disasters, strikes, war, or terrorism.

9. Change in Terms of Service

ClauseTrail may revise these Terms anytime without notice. Continued use means acceptance of current terms.

10. Severability

If any provision is found invalid, it shall be severed while remaining terms continue in effect.

11. Entire agreement

This Agreement constitutes the complete agreement and supersedes all previous arrangements regarding ClauseTrail usage.

12. Governing law and jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Portugal. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal, with express waiver of any other.

13. Assignment

You may not assign or transfer this Agreement, in whole or in part, without our prior written consent. We may assign or transfer this Agreement, in whole or in part, without your consent, to any affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets or shares.