How many subprocessors does Airtable use?

Airtable lists 26 subprocessors on its published list, including Amazon Web Services, Inc, Mailgun Technologies, Inc, Twilio, Inc, Anthropic, PBC, and Castle Global Inc.** and 21 more.

Where does Airtable process customer data?

The subprocessors named by Airtable are located in USA, Germany, Germany*, Australia, Australia*, and Belgium* and 7 other locations, as stated on its list.

Does Airtable use customer data to train AI models?

According to its AI terms, Airtable does not use customer data to train AI models: “Airtable will not use, or permit the Third-Party AI Providers or others to use, Input, Output, or any other Customer Data to train generative artificial intelligence models.”

Which AI model providers does Airtable send customer data to?

IBM watsonx is named in Airtable's AI terms: “the data retention policy applicable to generative AI models hosted on IBM watsonx, which states that watsonx does not retain Customer Data, is subject to change by IBM.”

How quickly does Airtable report a personal data breach to customers?

According to its DPA, Airtable reports a personal data breach to customers within 72 hours: “Airtable will inform Customer of a substantiated Personal Data Breach without undue delay or within the time period required under Applicable Law, and in any event no later than seventy-two (72) hours following such substantiation.”

How much notice does Airtable give before adding a subprocessor?

Airtable's DPA gives 10 days' notice of a new subprocessor, the time customers have to object: “Airtable will provide Customers with at least ten (10) days' written notice of new sub-processors before authorizing such sub-processor(s) to Process Customer Personal Data in connection with the provision of the Services.”

How does Airtable transfer personal data outside the EU?

Airtable's DPA relies on standard contractual clauses: “With respect to Customer Personal Data transferred from the EEA, the EU SCCs will apply and form part of this DPA”

When was Airtable's subprocessor list last checked?

ClauseTrail last checked Airtable's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when Airtable adds or removes a subprocessor?

ClauseTrail monitors Airtable's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Airtable Subprocessors List (September 2026): Changes and History

Airtable names 26 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

Airtable subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Amazon Web Services, Inc	Cloud infrastructure, transactional email	USA, Germany, Ireland, Australia*
2	Mailgun Technologies, Inc	Transactional email	USA, Germany, Belgium
3	Twilio, Inc	Two-factor authentication	USA
4	Anthropic, PBC	AI model provider	USA
5	Castle Global Inc.**	AI content moderation Note: this applies only to Enterprise and Business plan customers	USA
6	Google LLC	AI model provider	Global
7	International Business Machines Corporation (IBM)	AI model provider	USA
8	OpenAI, LLC	AI model provider	USA
9	Parallel Web Systems Inc.**	AI-powered internet search and browsing	USA
10	Reducto, Inc.**	AI-powered data extraction	USA
11	Vercel Inc.**	AI-powered web prototype generation	USA
12	Bright Data Ltd.**	Internet search and browse functionality	USA
13	Forethought Technologies, Inc.	Customer support services	USA
14	Gong.io, Inc.	Video conferencing, call recording	USA, Germany
15	Mapbox, Inc.**	Map and location data generation	USA
16	PartnerHero, Inc.	Customer support services	USA, Germany, Honduras, Romania, Philippines
17	Pylon Labs, Inc.	Customer support services	USA
18	Salesforce.com, Inc.	Customer support services	USA
19	SendSafely Inc.	Data security services	USA
20	Sierra Technologies, Inc.	Customer support services	USA
21	Workato Inc.	Premium Support services	USA
22	Zight, Inc. (formerly CloudPlus, Inc.)	Customer support, professional services	USA
23	Zoom Video Communications, Inc.	Video conferencing, call recording	USA
24	Formagrid Australia Pty Ltd	Airtable subsidiary	Australia
25	Formagrid Canada Ltd.	Airtable subsidiary	Canada
26	Formagrid UK Ltd.	Airtable subsidiary	United Kingdom

Get an email when Airtable changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Airtable free

AI and customer data at Airtable

What Airtable's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: No

“Airtable will not use, or permit the Third-Party AI Providers or others to use, Input, Output, or any other Customer Data to train generative artificial intelligence models.”
AI terms, www.airtable.com ↗
Sends customer data to AI model providers: Yes: IBM watsonx

“Airtable AI is powered by the third-party AI platform and model providers listed on this page, as updated from time to time (each a "Third-Party AI Provider").”
AI terms, www.airtable.com ↗
How to opt out: Enterprise Scale and Business plan customers can opt out of specific Third-Party AI Providers via the admin panel, and any customer can disable Airtable AI entirely via admin or workspace settings.

“Enterprise Scale and Business plan customers may opt out of the use of any Third-Party AI Provider at any time via the admin panel, and are only subject to the terms and policies applicable to the Third-Party AI Providers that are enabled in the admin panel.”
AI terms, www.airtable.com ↗
How long AI features keep data: For Enterprise Scale or Business plans, providers do not log or retain Input/Output, while Free, Team, Pro, or Plus plans may have Input and Output retained for up to 30 days for safety and compliance moderation.

“Third-Party AI Providers may retain Input and Output for up to thirty (30) days for the purpose of safety and compliance moderation.”
AI terms, www.airtable.com ↗

Key DPA terms at Airtable

What Airtable's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?

Breach notification: Within 72 hours

“Airtable will inform Customer of a substantiated Personal Data Breach without undue delay or within the time period required under Applicable Law, and in any event no later than seventy-two (72) hours following such substantiation.”
DPA, www.airtable.com ↗
Notice of a new subprocessor: 10 days ahead

“Airtable will provide Customers with at least ten (10) days' written notice of new sub-processors before authorizing such sub-processor(s) to Process Customer Personal Data in connection with the provision of the Services.”
DPA, www.airtable.com ↗
Transfers outside the EU: Standard contractual clauses

“With respect to Customer Personal Data transferred from the EEA, the EU SCCs will apply and form part of this DPA”
DPA, www.airtable.com ↗
Customer data after the contract ends: Deleted or returned when the contract ends

“Upon termination of the Agreement and written request from Customer, Airtable will delete or anonymize Customer Personal Data, unless prohibited by Applicable Law.”
DPA, www.airtable.com ↗
Audit rights: Through certifications and audit reports only

“Customer may request that Airtable provide it with Airtable's most recent SOC II Type II, ISO 27001 and ISO 27701 reports ("Records") no more than once annually relating to Airtable's compliance with this DPA (an "Audit").”
DPA, www.airtable.com ↗

Documents we track for Airtable

AI terms: checked September 26, 2026 www.airtable.com ↗
DPA: checked September 26, 2026 www.airtable.com ↗
Privacy policy: checked September 26, 2026 www.airtable.com ↗
Subprocessor list: checked September 26, 2026 www.airtable.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Airtable subprocessors FAQ

How many subprocessors does Airtable use?: Airtable lists 26 subprocessors on its published list, including Amazon Web Services, Inc, Mailgun Technologies, Inc, Twilio, Inc, Anthropic, PBC, and Castle Global Inc.** and 21 more.
Where does Airtable process customer data?: The subprocessors named by Airtable are located in USA, Germany, Germany*, Australia, Australia*, and Belgium* and 7 other locations, as stated on its list.
Does Airtable use customer data to train AI models?: According to its AI terms, Airtable does not use customer data to train AI models: “Airtable will not use, or permit the Third-Party AI Providers or others to use, Input, Output, or any other Customer Data to train generative artificial intelligence models.”
Which AI model providers does Airtable send customer data to?: IBM watsonx is named in Airtable's AI terms: “the data retention policy applicable to generative AI models hosted on IBM watsonx, which states that watsonx does not retain Customer Data, is subject to change by IBM.”
How quickly does Airtable report a personal data breach to customers?: According to its DPA, Airtable reports a personal data breach to customers within 72 hours: “Airtable will inform Customer of a substantiated Personal Data Breach without undue delay or within the time period required under Applicable Law, and in any event no later than seventy-two (72) hours following such substantiation.”
How much notice does Airtable give before adding a subprocessor?: Airtable's DPA gives 10 days' notice of a new subprocessor, the time customers have to object: “Airtable will provide Customers with at least ten (10) days' written notice of new sub-processors before authorizing such sub-processor(s) to Process Customer Personal Data in connection with the provision of the Services.”
How does Airtable transfer personal data outside the EU?: Airtable's DPA relies on standard contractual clauses: “With respect to Customer Personal Data transferred from the EEA, the EU SCCs will apply and form part of this DPA”
When was Airtable's subprocessor list last checked?: ClauseTrail last checked Airtable's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when Airtable adds or removes a subprocessor?: ClauseTrail monitors Airtable's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.