Zoom Subprocessors List (September 2026): Changes and History
Zoom names 48 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 25, 2026
Official source ↗
Zoom subprocessors (September 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Amazon Web Services | Cloud Service Provider | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States | Real-time meeting and webinar traffic Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer) Uploaded files Customer Content and context for AI processing if AI features are enabled |
| 2 | Anthropic | Intelligent Features Service Provider | United States | Anthropic may process the following data if AI features are enabled: Customer Content and context |
| 3 | Authzed, Inc. | Authorization / Permissions service (Developer tools) | United States | Customer Metadata Applications Logs Service identifiers (which may include email address) |
| 4 | Cloudflare | Content Delivery Network | North America, Latin America, Europe, Middle East, Africa, Asia, Oceania. | Meeting and call recordings (if saved to the cloud by Customer) Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer) Uploaded files |
| 5 | Eleven Labs Inc. | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) | United States, European Union | Audio files |
| 6 | Google Cloud Platform | Cloud Service Provider, Intelligent Features Service Provider | United States, European Union, Uruguay, Chile, Taiwan, Japan, Singapore | Real-time meeting and webinar traffic Customer Content and context for AI processing if AI features are enabled |
| 7 | MaestroQA | Support Quality Assurance | Ireland, United States | Support related Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with MaestroQA but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction, i.e., as an attachment to a support ticket. |
| 8 | Microsoft | Cloud Service Provider. | Switzerland | Real-time meeting and webinar traffic Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer) Uploaded files |
| 9 | MongoDB | Developer Database Platform | United States | Customer Metadata Applications Logs |
| 10 | OneTrust | Data Subject Requests Portal, Cookie Preference Center | United States | Name Email address Account type Country IP address DSAR reports User cookie preferences |
| 11 | OpenAI | Intelligent Features Service Provider | United States, European Union | OpenAI may process the following data if AI features are enabled: Customer Content and context |
| 12 | Oracle | Cloud Service Provider | Mexico, United States, Saudi Arabia | Real-time meeting and webinar traffic Meeting and call recordings address Transcriptions of meeting or call recordings Uploaded files Customer Content and context for AI processing if AI features are enabled |
| 13 | Perplexity | Intelligent Features Service Provider | United States | Perplexity may process the following data if AI features are enabled: Customer Content and context |
| 14 | Qualtrics | Feedback, Reviews, and Survey Responses | Germany, United States | If a customer chooses to provide feedback, reviews, or survey responses to Zoom, then Qualtrics may process: Email address IP address Account information Customer Content or any data the customer chooses to provide in the feedback, survey, or review |
| 15 | Sendbird | Chat Functionality for Workvivo Customers (Optional) | European Union, United States | If a customer chooses to use the Chat functionality in Workvivo, then Sendbird may process: User name Workvivo ID Customer Content or any data the Customer chooses to submit via the Chat functionality |
| 16 | SendSafely | Encrypted file transfer service | United States | Communications Content such as attachments may be shared with SendSafely but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction (i.e., as an attachment to a support ticket). |
| 17 | ServiceNow | Cloud-based Customer Service Platform | Germany, United States | Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with ServiceNow but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction. |
| 18 | Suki AI | Intelligent Features Service Provider | United States | Suki may process the following data if the AI Clinical Notes feature is enabled: Customer Content and context |
| 19 | Sumit-AI | AI Speech, Speech-to-Text service | Europe, United States | Speech-to-Text feature converts audio to text from a range of sources, including microphones and audio files. |
| 20 | TaskUS | Support Providers | Philippines, Croatia | Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with TaskUS but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction. |
| 21 | Twilio | Notifications | United States, European Union | For notifications from Zoom such as those related to the services, phone authentication, meeting invites, meeting summaries and requests to enable AI features, Twilio may process the following data: Name Email address Phone number Meeting or webinar subject Meeting/webinar ID Meeting date and start time Meeting summary |
| 22 | Stripe | Payment Processing | United States | Payment and transaction information such as name, email, bank account details, payment card details, date/time/amount of transaction, and merchant name. |
| 23 | Zoom Communications, Inc. | — | Delaware, USA | — |
| 24 | ZVC JAPAN K.K. | — | Japan | — |
| 25 | ZVC Netherlands B.V. | — | Amsterdam, Netherlands Norway (Branch Office) | — |
| 26 | ZVC- Australia Pty Ltd. | — | New South Wales, Australia | — |
| 27 | ZVC UK Ltd. | — | England Wales | — |
| 28 | Zoom Voice Communications, Inc. | — | Delaware, USA Hong Kong (Bus. Registration) | — |
| 29 | ZVC France SAS | — | Paris, France | — |
| 30 | ZVC India Pvt. Ltd. | — | Mumbai, India | — |
| 31 | ZVC Canada, Ltd. | — | Registered In: New Brunswick, Canada Extra Provincial Registrations: Alberta British Columbia Manitoba Ontario Quebec | — |
| 32 | Keybase, LLC | — | Delaware, USA | — |
| 33 | ZVC Singapore Pte. Ltd. | — | Singapore | — |
| 34 | ZVC Germany GmbH | — | Germany | — |
| 35 | Zoom Video Communications (Hong Kong) Limited | — | Hong Kong | — |
| 36 | Zoom Video Communications (Shanghai) Co., Ltd. | — | China | — |
| 37 | Zoom Software (Hangzhou) Co., Ltd. | — | China | — |
| 38 | Zoom Video Communications Korea, LLC | — | Republic of Korea | — |
| 39 | Zoom Arabia Communications Company | — | Kingdom of Saudi Arabia | — |
| 40 | ZM Services India Private Ltd. | — | India | — |
| 41 | Zoom Software (Wuhan) Co., Ltd. | — | China | — |
| 42 | Saasbee Inc. (Hefei) Ltd. | — | China | — |
| 43 | Saasbee Software (Hangzhou) Co., Ltd. | — | China | — |
| 44 | Solvvy, LLC | — | Delaware, USA | — |
| 45 | Zoom Video Communications (Suzhou) Inc. | — | China | — |
| 46 | Workvivo Limited | — | Ireland | — |
| 47 | Brighthire, Inc. | — | Delaware, USA | — |
| 48 | Bonsai Technologies Inc. | — | Delaware, USA France (Bus. Registration) | — |
Get an email when Zoom changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Zoom
- Subprocessor list
- checked September 25, 2026 explore.zoom.us ↗
Change history
Tracking since September 25, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Zoom subprocessors FAQ
- How many subprocessors does Zoom use?
- Zoom lists 48 subprocessors on its published list, including Amazon Web Services, Anthropic, Authzed, Inc., Cloudflare, and Eleven Labs Inc. and 43 more.
- Where does Zoom process customer data?
- The subprocessors named by Zoom are located in United States, China, Delaware, European Union, USA, and Europe and 36 other locations, as stated on its list.
- When was Zoom's subprocessor list last checked?
- ClauseTrail last checked Zoom's subprocessor list on September 25, 2026. Lists are re-checked daily.
- How do I find out when Zoom adds or removes a subprocessor?
- ClauseTrail monitors Zoom's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.