Communication vendors and their subprocessors

14 communication vendors with a tracked subprocessor list, re-checked daily. Of the 4 whose trust page we track, 2 list a SOC 2 Type II report and 2 list ISO 27001.

  1. Aircall subprocessors
  2. Bird subprocessors
  3. Loom subprocessors
  4. Mailgun subprocessors
  5. Mux subprocessors
  6. Postmark subprocessors
  7. Resend subprocessors
  8. RingCentral subprocessors
  9. SendGrid subprocessors
  10. Sinch subprocessors
  11. Twilio subprocessors
  12. Vimeo subprocessors
  13. Vonage subprocessors
  14. Zoom subprocessors

Key DPA terms across communication vendors

What each vendor's data processing agreement commits to. The vendor page quotes the sentence behind every answer.

Vendor Breach notification Notice of a new subprocessor Transfers outside the EU
Aircall Within 24 hours 10 days ahead Standard contractual clauses and the EU–US Data Privacy Framework
Postmark Without undue delay, with no set deadline 7 days ahead Standard contractual clauses, the EU–US Data Privacy Framework, binding corporate rules, and adequacy decisions
Resend Without undue delay, with no set deadline 14 days ahead Standard contractual clauses and the EU–US Data Privacy Framework
RingCentral Without undue delay, with no set deadline 30 days ahead Standard contractual clauses and the EU–US Data Privacy Framework
Sinch Without undue delay, with no set deadline 30 days ahead Standard contractual clauses and the EU–US Data Privacy Framework

Other categories

Security 68 AI 46 Marketing 32 Analytics 30 Developer Tools 26 Finance 23 Data 22 Legal 20 Recruiting 19 Observability 18 Support 18 HR 17 Identity 17 Payments 15 Productivity 14 Customer Success 13 Logistics 13 CRM 12 Privacy 12 Sales 12 Compliance 11 Cloud 9 Collaboration 9 Infrastructure 9 Product 9 Communications 8 Construction 8 Education 7 Hospitality 7 Manufacturing 7 Retail 7 Telecom 7 Automation 6 Media 6 Content 5 DevOps 5 E-commerce 5 Energy 3 Healthcare 3 Nonprofit 3 Real Estate 3 Sports 3 Storage 3 Design 2 Government 2 Travel 2 Food 1 Gaming 1 Insurance 1