Twilio Subprocessors List (September 2026): Changes and History
Twilio names 33 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 25, 2026
Official source ↗
Twilio subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Adaptive Mobile (ENEA) | Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services | USA |
| 2 | Amazon Bedrock | Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services | USA |
| 3 | Anthropic | Anthropic provides AI functionality including LLM models for specific Twilio Products and Services | USA |
| 4 | AWS | AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services | USA*, EU, AU |
| 5 | Clickhouse | Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services | USA, EU |
| 6 | Datadog | Datadog monitors of platform security and system health for specific Twilio Products and Services | USA |
| 7 | Deepgram | Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services | USA |
| 8 | DVELP/Sabio | DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services | UK (provision of the services), Belgium, Finland, Germany, Netherlands, Poland (data persistence, backups) |
| 9 | Elastic | Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services | USA |
| 10 | ElevenLabs | ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services | USA EU |
| 11 | Fivetran | Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services | USA |
| 12 | GoodData Corporation | GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Products and Services | USA |
| 13 | Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA* | |
| 14 | Google RCS | Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services | USA, South America: Chile, Europe: Ireland, Netherlands, Denmark, Finland, Belgium, Asia: Taiwan, Japan, Singapore |
| 15 | Hex | Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services | USA |
| 16 | Honeycomb | Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services | USA |
| 17 | Lakera | Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services | USA |
| 18 | Meta | Meta Routes, transmits and delivers messages for specific Twilio Products and Services | USA |
| 19 | Microsoft Azure | Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA, EU |
| 20 | Mintlify | Mintlify provides service documentation management for specific Twilio Products and Services | USA |
| 21 | OpenAI | OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services | USA |
| 22 | Plain | Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services | UK |
| 23 | Postmark | Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services | USA |
| 24 | Sinch | Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services | USA |
| 25 | Slack | Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services | USA |
| 26 | Snowflake | Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services | USA |
| 27 | Svix | Svix delivers real-time system alerts and notifications for specific Twilio Products and Services | USA |
| 28 | Temporal Cloud | Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services | USA |
| 29 | VoiceBase | VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA |
| 30 | DataBank | Hosting services and storage. | North America |
| 31 | Lumen | Hosting services and storage. | North America |
| 32 | Digital Realty | Hosting services and storage. | North America, EU |
| 33 | Twilio Inc. | If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor for the provision of the services.) Provision of the Twilio Services | USA* |
Get an email when Twilio changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Twilio
- AI terms
- checked September 25, 2026 www.twilio.com ↗
- Privacy policy
- checked September 25, 2026 www.twilio.com ↗
- Subprocessor list
- checked September 25, 2026 www.twilio.com ↗
- Terms of service
- checked September 25, 2026 www.twilio.com ↗
Change history
Tracking since September 25, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Twilio subprocessors FAQ
- How many subprocessors does Twilio use?
- Twilio lists 33 subprocessors on its published list, including Adaptive Mobile (ENEA), Amazon Bedrock, Anthropic, AWS, and Clickhouse and 28 more.
- Where does Twilio process customer data?
- The subprocessors named by Twilio are located in USA, EU, North America, USA*, Belgium, and Finland and 14 other locations, as stated on its list.
- When was Twilio's subprocessor list last checked?
- ClauseTrail last checked Twilio's subprocessor list on September 25, 2026. Lists are re-checked daily.
- How do I find out when Twilio adds or removes a subprocessor?
- ClauseTrail monitors Twilio's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.