Support vendors and their subprocessors

3 support vendors with a tracked subprocessor list, re-checked daily.

  1. Crisp subprocessors checked September 26, 2026
  2. Gorgias subprocessors checked September 26, 2026
  3. Help Scout subprocessors checked September 26, 2026

Key DPA terms across support vendors

What each vendor's data processing agreement commits to. The vendor page quotes the sentence behind every answer.

Vendor Breach notification Notice of a new subprocessor Transfers outside the EU
Gorgias Within 72 hours 15 days ahead Standard contractual clauses
Help Scout Without undue delay, with no set deadline 10 days ahead Standard contractual clauses and the EU–US Data Privacy Framework