How many subprocessors does Hiver use?

Hiver lists 19 subprocessors on its published list, including Google, Inc., Amazon Web Services, Inc., Stripe, Inc., Grexit Software Pvt. Ltd., and Hotjar Ltd and 14 more.

Where does Hiver process customer data?

The subprocessors named by Hiver are located in United States, Austria, India, Malta, and United Kingdom, as stated on its list.

Does Hiver have a SOC 2 Type II report?

Yes. Hiver's trust page lists a SOC 2 Type II report: “SOC2 Type II”

Which security certifications does Hiver list?

Hiver's trust page lists SOC 2 Type II and ISO 27001.

When was Hiver's subprocessor list last checked?

ClauseTrail last checked Hiver's subprocessor list on September 28, 2026. Lists are re-checked daily.

How do I find out when Hiver adds or removes a subprocessor?

ClauseTrail monitors Hiver's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Hiver Subprocessors List (September 2026): Changes and History

Hiver names 19 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

Hiver subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Google, Inc.	Cloud Infrastructure. Email communication with customers. User app usage metrics	United States
2	Amazon Web Services, Inc.	Cloud Infrastructure	United States
3	Stripe, Inc.	Payment Processing	United States
4	Grexit Software Pvt. Ltd.	Handling product development and customer support.	India
5	Hotjar Ltd	Website Analytics	Malta
6	Hubspot, Inc.	Sales and Customer success	United States
7	Sendgrid, Inc.	Send transactional emails	United States
8	MixMax, Inc.	Send marketing emails	United States
9	ChartMogul Ltd	Revenue analytics	United Kingdom
10	Zoom Video communications, Inc.	Online training and technical support	United States
11	apilayer GmbH	IP Geolocation	Austria
12	Gainsight, Inc.	Product Analytics	United States
13	Tray.io, Inc.	Integrations platform	United States
14	Microsoft Corporation	Customer Authentication, Sync Emails and Large Language Model APIs	United States
15	Pinecone	Vector database for our AI Functionality.	United States
16	Langchain	LangSmith is a monitoring tool for our AI functionality.	United States
17	Mailmodo	Interactive email solutions.	United States
18	OpenAI, Inc.	AI-enabled functionality	United States
19	Twilio Inc.	Cloud Telephony and Voice Processing (Applicable to Hiver Omni only)	United States

Get an email when Hiver changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Hiver free

Certifications at Hiver

What Hiver's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?

SOC 2 Type II: Active

“SOC2 Type II”
Trust page, hiverhq.com ↗
ISO 27001: Active

“ISO27001”
Trust page, hiverhq.com ↗

Documents we track for Hiver

Privacy policy: checked September 28, 2026 hiverhq.com ↗
Subprocessor list: checked September 28, 2026 hiverhq.com ↗
Terms of service: checked September 28, 2026 hiverhq.com ↗
Trust page: checked September 28, 2026 hiverhq.com ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Hiver subprocessors FAQ

How many subprocessors does Hiver use?: Hiver lists 19 subprocessors on its published list, including Google, Inc., Amazon Web Services, Inc., Stripe, Inc., Grexit Software Pvt. Ltd., and Hotjar Ltd and 14 more.
Where does Hiver process customer data?: The subprocessors named by Hiver are located in United States, Austria, India, Malta, and United Kingdom, as stated on its list.
Does Hiver have a SOC 2 Type II report?: Yes. Hiver's trust page lists a SOC 2 Type II report: “SOC2 Type II”
Which security certifications does Hiver list?: Hiver's trust page lists SOC 2 Type II and ISO 27001.
When was Hiver's subprocessor list last checked?: ClauseTrail last checked Hiver's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when Hiver adds or removes a subprocessor?: ClauseTrail monitors Hiver's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.