How many subprocessors does Bird use?

Bird lists 21 subprocessors on its published list, including Bird Affiliates, Anthropic Ireland Ltd. (end-user data optional), Amazon Web Services EMEA SARL, Not Just Tickets Ltd (Plain) (optional Subprocessor), and Google Cloud EMEA Limited and 16 more.

Where does Bird process customer data?

The subprocessors named by Bird are located in USA, The Netherlands, Ireland, Global, UK, and As determined by customer and 7 other locations, as stated on its list.

Does Bird use customer data to train AI models?

According to its privacy policy, Bird does not use customer data to train AI models: “No personal data or interactions are used to train or improve LLM service provider models.”

When was Bird's subprocessor list last checked?

ClauseTrail last checked Bird's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when Bird adds or removes a subprocessor?

ClauseTrail monitors Bird's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Bird Subprocessors List (September 2026): Changes and History

Bird names 21 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

Bird subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Bird Affiliates	Performance of the Agreement, support services	The Netherlands, UK, USA
2	Anthropic Ireland Ltd. (end-user data optional)	Customer Support AI LLM Service Provider	USA
3	Amazon Web Services EMEA SARL	Cloud Hosting Service Provider	As determined by customer
4	Not Just Tickets Ltd (Plain) (optional Subprocessor)	Internal Customer Support Ticketing System	UK
5	Google Cloud EMEA Limited	Cloud Hosting Service Provider	The Netherlands, Belgium
6	ClickHouse Inc.	Analytics Database Service Provider	Ireland
7	Svix Inc.	Webhook Delivery Infrastructure Provider	Ireland
8	WhatsApp Ireland Limited	WhatsApp for Business Service Provider	USA
9	See All services	See All services	See All services
10	Google Ireland Limited	Provision of Google RCS Business Messaging (RBM) services	EU
11	Vibes Media, LLC	Provision of Rich Communication Services (RCS) - US & CAN only	USA
12	Microsoft Azure	Cloud Hosting Service Provider	The Netherlands, Hong Kong, USA
13	LiveKit Inc. (optional)	Conduit processing of video and audio streams	Global (close-to-customer, carrier peering, geo-spreading)
14	Sentry	Error monitoring	USA
15	Postmark	Dashboard - Log management and Analysis software	USA
16	Digital Ocean	Turn Server provider	The Netherlands
17	Flowmailer	Email Service Provider	The Netherlands
18	Luzmo	In-app dashboard provider	Ireland
19	Hubper (optional)	Online Learning Academy	The Netherlands
20	Google Cloud EMEA Limited (optional)	Speech to text conversion	Global
21	Twilio (optional)	Recorded dial-in, SMS, Phone number verification	Global

Get an email when Bird changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Bird free

AI and customer data at Bird

What Bird's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: No

“No personal data or interactions are used to train or improve LLM service provider models.”
Privacy policy, bird.com ↗
Sends customer data to AI model providers: Yes

“We use an LLM service provider with contractual safeguards to protect your data.”
Privacy policy, bird.com ↗
How to opt out: Customers can disable the AI-powered spam filtering feature through account settings.

“This spam filtering feature is enabled by default but can be disabled through account settings.”
Privacy policy, bird.com ↗
How long AI features keep data: Support data used by AI customer support is retained for the duration of the contractual relationship.

“Support data is retained for the duration of our contractual relationship.”
Privacy policy, bird.com ↗

Documents we track for Bird

DPA: checked September 26, 2026 bird.com ↗
Privacy policy: checked September 26, 2026 bird.com ↗
Subprocessor list: checked September 26, 2026 bird.com ↗
Terms of service: checked September 26, 2026 bird.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Bird subprocessors FAQ

How many subprocessors does Bird use?: Bird lists 21 subprocessors on its published list, including Bird Affiliates, Anthropic Ireland Ltd. (end-user data optional), Amazon Web Services EMEA SARL, Not Just Tickets Ltd (Plain) (optional Subprocessor), and Google Cloud EMEA Limited and 16 more.
Where does Bird process customer data?: The subprocessors named by Bird are located in USA, The Netherlands, Ireland, Global, UK, and As determined by customer and 7 other locations, as stated on its list.
Does Bird use customer data to train AI models?: According to its privacy policy, Bird does not use customer data to train AI models: “No personal data or interactions are used to train or improve LLM service provider models.”
When was Bird's subprocessor list last checked?: ClauseTrail last checked Bird's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when Bird adds or removes a subprocessor?: ClauseTrail monitors Bird's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.