How many subprocessors does Chargebee use?

Chargebee lists 20 subprocessors on its published list, including Amazon Web Services, Inc., Twilio Inc., Spreedly, Inc., payFURL ANZ Pty Limited, and Workato, Inc. and 15 more.

Where does Chargebee process customer data?

The subprocessors named by Chargebee are located in USA, Australia, EU, and Ireland, as stated on its list.

How quickly does Chargebee report a personal data breach to customers?

According to its DPA, Chargebee reports a personal data breach to customers without undue delay, with no set deadline: “We shall notify You of any Personal Data Breach that We become aware of without undue delay, and within timelines prescribed under Applicable Data Protection Laws.”

How much notice does Chargebee give before adding a subprocessor?

Chargebee's DPA gives 10 days' notice of a new subprocessor, the time customers have to object: “provide You with at least ten (10) days' written notice of any addition or removal of a Sub-Processor, allowing You the opportunity to object to such addition or removal”

How does Chargebee transfer personal data outside the EU?

Chargebee's DPA relies on standard contractual clauses and the EU–US Data Privacy Framework: “"SCCs" means the standard contractual clauses as approved by the European Commission (Implementing Decision (EU) 2021/914 of 04 June 2021) and set forth as Schedule D to this DPA.”

When was Chargebee's subprocessor list last checked?

ClauseTrail last checked Chargebee's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when Chargebee adds or removes a subprocessor?

ClauseTrail monitors Chargebee's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Chargebee Subprocessors List (September 2026): Changes and History

Chargebee names 20 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

Chargebee subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Amazon Web Services, Inc.	Cloud service provider: It is used for infrastructure, storage, database, security and analytics services that enable Chargebee to securely host, operate, and enhance its platform. Also, the artificial intelligence (AI) offering of Amazon, AWS Bedrock, is used for delivering artificial intelligence capabilities within the product.	USA
2	Twilio Inc.	Email delivery service provider: It is used for sending email communications from within the product.	USA
3	Spreedly, Inc.	Payment gateway aggregator and vaulting provider: It is used for connecting with selected payment gateways and processing payments through such gateways. It also securely stores and tokenizes payment card information for gateways connected through Spreedly.	USA
4	payFURL ANZ Pty Limited	Payment gateway aggregator: It is used for connecting with selected payment gateways and processing payments through those gateways.	Australia
5	Workato, Inc.	Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers.	USA
6	Vercel Inc.	Frontend cloud platform provider: It is used for building and deploying web applications and frontend services, including caching and performance optimisation. It is used in capabilities such as Atomic Pricing.	USA
7	MaxMind, Inc.	IP based geolocation provider: It is used for obtaining location information.	USA
8	Intuition Machines, Inc. (hCaptcha)	Captcha service provider: It is used as protection against automated bot detection and spam.	USA
9	Google LLC	Location service provider (Google Maps API): It is used for auto-completing addresses.	USA
10	Freshworks Inc.	Email support and communication platform (Freshdesk): It is used to track and manage customer support interactions through emails.	USA
11	Datajust B.V. (Storecove)	E-invoicing service provider: It is used for generating, transmitting, and managing electronic invoices in compliance with applicable regulations in supported countries.	Ireland
12	OpenAI, LLC	Artificial intelligence (AI) service provider: It is used for delivering artificial intelligence capabilities within the product.	USA
13	Microsoft Corporation	Artificial intelligence (AI) service provider (Microsoft Azure OpenAI): It is used for delivering artificial intelligence capabilities within the product.	USA
14	ClickHouse Inc.	Database analytics provider: It is used for tracking product consumption information and serving as a storage layer and aggregator of usage events. It is used in the delivery of the usage-based billing (UBB) capability.	USA
15	Functional Softwares, Inc. (Sentry)	Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time.	USA
16	Rollbar, Inc.	Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time.	USA
17	MongoDB, Inc.	Database as a service provider: It is used for storing application and activity logs, including engagement-related information such as emails and internal communications.	USA
18	Mailgun Technologies Inc.	Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product.	USA
19	Hotglue, Inc.	Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing to Chargebee Receivables.	USA
20	Yousign SAS	Electronic signature service provider: It is used for managing electronic signatures on documents.	EU

Get an email when Chargebee changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Chargebee free

Key DPA terms at Chargebee

What Chargebee's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?

Breach notification: Without undue delay, with no set deadline

“We shall notify You of any Personal Data Breach that We become aware of without undue delay, and within timelines prescribed under Applicable Data Protection Laws.”
DPA, www.chargebee.com ↗
Notice of a new subprocessor: 10 days ahead

“provide You with at least ten (10) days' written notice of any addition or removal of a Sub-Processor, allowing You the opportunity to object to such addition or removal”
DPA, www.chargebee.com ↗
Transfers outside the EU: Standard contractual clauses and the EU–US Data Privacy Framework

“"SCCs" means the standard contractual clauses as approved by the European Commission (Implementing Decision (EU) 2021/914 of 04 June 2021) and set forth as Schedule D to this DPA.”

“the transfer shall be made in reliance with Our certification to the EU-U.S. Data Privacy Framework ("EU-U.S. DPF"), the UK Extension to the EU-U.S. Data Privacy Framework ("UK-U.S. DPF") and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF") respectively”
DPA, www.chargebee.com ↗
Audit rights: Once a year

“not more than once in twelve (12) months, to determine Our compliance with the obligations under Applicable Data Protection Laws”
DPA, www.chargebee.com ↗

Documents we track for Chargebee

DPA: checked September 26, 2026 www.chargebee.com ↗
Privacy policy: checked September 26, 2026 www.chargebee.com ↗
Subprocessor list: checked September 26, 2026 www.chargebee.com ↗
Terms of service: checked September 26, 2026 www.chargebee.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Chargebee subprocessors FAQ

How many subprocessors does Chargebee use?: Chargebee lists 20 subprocessors on its published list, including Amazon Web Services, Inc., Twilio Inc., Spreedly, Inc., payFURL ANZ Pty Limited, and Workato, Inc. and 15 more.
Where does Chargebee process customer data?: The subprocessors named by Chargebee are located in USA, Australia, EU, and Ireland, as stated on its list.
How quickly does Chargebee report a personal data breach to customers?: According to its DPA, Chargebee reports a personal data breach to customers without undue delay, with no set deadline: “We shall notify You of any Personal Data Breach that We become aware of without undue delay, and within timelines prescribed under Applicable Data Protection Laws.”
How much notice does Chargebee give before adding a subprocessor?: Chargebee's DPA gives 10 days' notice of a new subprocessor, the time customers have to object: “provide You with at least ten (10) days' written notice of any addition or removal of a Sub-Processor, allowing You the opportunity to object to such addition or removal”
How does Chargebee transfer personal data outside the EU?: Chargebee's DPA relies on standard contractual clauses and the EU–US Data Privacy Framework: “"SCCs" means the standard contractual clauses as approved by the European Commission (Implementing Decision (EU) 2021/914 of 04 June 2021) and set forth as Schedule D to this DPA.”
When was Chargebee's subprocessor list last checked?: ClauseTrail last checked Chargebee's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when Chargebee adds or removes a subprocessor?: ClauseTrail monitors Chargebee's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.