How many subprocessors does SurveyMonkey use?

SurveyMonkey lists 20 subprocessors on its published list, including Abacus.ai, Amazon Web Services (“AWS”), Anthropic, Argos, and Functional Software Inc. (Sentry.io) and 15 more.

Where does SurveyMonkey process customer data?

The subprocessors named by SurveyMonkey are located in USA, India, Ireland, Australia, Brazil, and Canada and 2 other locations, as stated on its list.

Which AI model providers does SurveyMonkey send customer data to?

OpenAI is named in SurveyMonkey's AI terms: “Several AI features use OpenAI or other third-party providers to generate outputs.”

When was SurveyMonkey's subprocessor list last checked?

ClauseTrail last checked SurveyMonkey's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when SurveyMonkey adds or removes a subprocessor?

ClauseTrail monitors SurveyMonkey's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

SurveyMonkey Subprocessors List (September 2026): Changes and History

SurveyMonkey names 20 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

SurveyMonkey subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Abacus.ai	Operationalization of machine learning models	USA
2	Amazon Web Services (“AWS”)	Cloud hosting and data storage; generative AI technology for SurveyMonkey's AI features (AWS Bedrock)	USA, Canada, Ireland
3	Anthropic	AI tool used to provide customer-requested professional services	USA
4	Argos	Translation services for professional services customers	Poland
5	Functional Software Inc. (Sentry.io)	Application error capturing and site health monitoring	USA
6	Google	Open-text response translation; hosts survey and respondent assets; NLP for respondent data	USA
7	Heroku (Salesforce)	Application host and data store	USA
8	Inginit	Professional services project coordination (contractors)	India
9	IPdata	Geolocation lookup for respondents	USA
10	Jira	Workflow management tool used to report, investigate and resolve product issues and outages	USA
11	Merge API, Inc.	For customers using the HRIS integration, Merge facilitates the customer-authorized transfer of data from the customer’s chosen HRIS to the the SurveyMonkey platform	USA
12	Microsoft (Sharepoint)	Internal document repository	USA
13	OpenAI	Machine Learning services to support AI product features	USA
14	Salesforce	Customer Support	USA
15	ScaleGrid	Database hosting	Ireland
16	Snowflake	Storage of usage data for analytics and product development, and quality analysis of de-identified response data	USA
17	Sparkpost (MessageBird)	Email delivery service	USA
18	Twilio	SMS delivery service	USA
19	Upwork	Professional services, customer support, and engineering team augmentation (contractors)	USA, Australia, Italy, Brazil
20	Tredence, Valuelabs	Data & Analytics team task augmentation (contractors)	India

Get an email when SurveyMonkey changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track SurveyMonkey free

AI and customer data at SurveyMonkey

What SurveyMonkey's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Not stated in the documents we track.
Sends customer data to AI model providers: Yes: OpenAI

“Several AI features use OpenAI or other third-party providers to generate outputs.”
AI terms, www.surveymonkey.com ↗
How to opt out: Not stated in the documents we track.

Documents we track for SurveyMonkey

AI terms: checked September 26, 2026 www.surveymonkey.com ↗
DPA: checked September 26, 2026 www.surveymonkey.com ↗
Privacy policy: checked September 26, 2026 www.surveymonkey.com ↗
Subprocessor list: checked September 26, 2026 www.surveymonkey.com ↗
Terms of service: checked September 26, 2026 www.surveymonkey.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

SurveyMonkey subprocessors FAQ

How many subprocessors does SurveyMonkey use?: SurveyMonkey lists 20 subprocessors on its published list, including Abacus.ai, Amazon Web Services (“AWS”), Anthropic, Argos, and Functional Software Inc. (Sentry.io) and 15 more.
Where does SurveyMonkey process customer data?: The subprocessors named by SurveyMonkey are located in USA, India, Ireland, Australia, Brazil, and Canada and 2 other locations, as stated on its list.
Which AI model providers does SurveyMonkey send customer data to?: OpenAI is named in SurveyMonkey's AI terms: “Several AI features use OpenAI or other third-party providers to generate outputs.”
When was SurveyMonkey's subprocessor list last checked?: ClauseTrail last checked SurveyMonkey's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when SurveyMonkey adds or removes a subprocessor?: ClauseTrail monitors SurveyMonkey's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.