Manatal Subprocessors List (November 2026): Changes and History
Manatal names 34 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Manatal subprocessors (November 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Atatus | Performance and error monitoring | Global |
| 2 | Aircall | Voice call and call recording system for customer communication | EU, US |
| 3 | Amazon Web Services (AWS) | Cloud hosting and storage infrastructure | US |
| 4 | APIDeck | Unified API platform for integrations | EU, US |
| 5 | BrightData | Web data enrichment | Global |
| 6 | Calendly | Meeting scheduling | US, EU |
| 7 | Chartmogul | Subscription analytics | EU |
| 8 | Cloudflare | CDN, DDoS protection, and edge caching | Global |
| 9 | Datadog | Infrastructure and performance monitoring | Global |
| 10 | FeatureOS | Customer feedback and feature requests | US |
| 11 | Google Analytics | Website analytics | EU |
| 12 | Google Cloud Platform | Leverage Gemini LLM for AI features | US |
| 13 | Google Workspace | Business communication and document storage | Global |
| 14 | Hubspot | CRM and marketing automation | US, EU |
| 15 | Intercom | Customer support and chat platform | EU, US |
| 16 | Livestorm | Webinar and event hosting | EU |
| 17 | Mailgun | Transactional email delivery | US, EU |
| 18 | MongoDB | Database platform for customer and application data | US |
| 19 | Persona | Identity verification (KYC) | US |
| 20 | Retool | Internal admin dashboard platform | US, EU |
| 21 | Rewardful | Affiliate and referral tracking | US |
| 22 | RocketReach | Lead enrichment and contact lookup for sales/marketing outreach | US |
| 23 | Rupt.dev | Account sharing prevention and monitoring. | EU, US |
| 24 | SatisMeter | NPS and feedback surveys | EU |
| 25 | Segment | Analytics and user tracking | EU |
| 26 | Sendgrid | Email delivery and notifications | US |
| 27 | Sentry | Application error tracking | US, EU |
| 28 | Slack | Team communication and limited customer data sharing | US, EU |
| 29 | Stripe | Payment processing and billing | Global |
| 30 | Twilio | SMS message delivery, and Communication infrastructure | US, EU |
| 31 | Userguiding | In-app product onboarding | EU, US |
| 32 | Vanta | Security and compliance automation | US |
| 33 | Vizzly | Data visualization and analytics | EU |
| 34 | Manatal Co., Ltd. | Restricted remote operational and engineering access by authorised personnel on a need-to-know basis, where necessary for service operation, maintenance, security and support. Customer Personal Data is not routinely hosted or stored in Thailand. | Thailand |
Get an email when Manatal changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Key DPA terms at Manatal
What Manatal's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?
- Breach notification
-
Within 72 hours
“Manatal will notify Customer without undue delay, and in any event within seventy-two (72) hours, after becoming aware of a confirmed Security Incident.”
DPA, www.manatal.com ↗ - Notice of a new subprocessor
-
7 days ahead
“Customer may object to a new or replacement Subprocessor on reasonable data-protection-specific grounds by providing written notice within seven (7) days after receiving Manatal's notice.”
DPA, www.manatal.com ↗ - Transfers outside the EU
-
Standard contractual clauses and adequacy decisions
“the Standard Contractual Clauses adopted under Commission Implementing Decision (EU) 2021/914 ("EU SCCs") are incorporated into this DPA and shall apply to the transfer.”
“that is not covered by an applicable adequacy decision of the European Commission, the Standard Contractual Clauses adopted under Commission Implementing Decision (EU) 2021/914 ("EU SCCs") are incorporated into this DPA and shall apply to the transfer.”
DPA, www.manatal.com ↗ - Customer data after the contract ends
-
Deleted or returned when the contract ends
“Upon termination or expiration of the Agreement, Manatal shall, at the choice and expense of the Customer, delete or return all Personal Data in its possession, custody, or control, unless applicable law requires the continued storage of the Personal Data.”
DPA, www.manatal.com ↗ - Audit rights
-
Through certifications and audit reports only
“Customer may request a third-party security certification or audit report (SOC 2 Type 2) held by Manatal.”
DPA, www.manatal.com ↗
Certifications at Manatal
What Manatal's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?
- SOC 2 Type II
-
Active
“Manatal is SOC 2 Type II certified, verified by a top third-party auditor.”
Trust page, www.manatal.com ↗
Documents we track for Manatal
- AI terms
- checked November 3, 2026 www.manatal.com ↗
- DPA
- checked November 3, 2026 www.manatal.com ↗
- Privacy policy
- checked November 3, 2026 www.manatal.com ↗
- Subprocessor list
- checked November 3, 2026 app.notion.com ↗
- Terms of service
- checked November 3, 2026 www.manatal.com ↗
- Trust page
- checked November 3, 2026 www.manatal.com ↗
Change history
Tracking since October 24, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Manatal subprocessors FAQ
- How many subprocessors does Manatal use?
- Manatal lists 34 subprocessors on its published list, including Atatus, Aircall, Amazon Web Services (AWS), APIDeck, and BrightData and 29 more.
- Where does Manatal process customer data?
- The subprocessors named by Manatal are located in US, EU, Global, and Thailand, as stated on its list.
- How quickly does Manatal report a personal data breach to customers?
- According to its DPA, Manatal reports a personal data breach to customers within 72 hours: “Manatal will notify Customer without undue delay, and in any event within seventy-two (72) hours, after becoming aware of a confirmed Security Incident.”
- How much notice does Manatal give before adding a subprocessor?
- Manatal's DPA gives 7 days' notice of a new subprocessor, the time customers have to object: “Customer may object to a new or replacement Subprocessor on reasonable data-protection-specific grounds by providing written notice within seven (7) days after receiving Manatal's notice.”
- How does Manatal transfer personal data outside the EU?
- Manatal's DPA relies on standard contractual clauses and adequacy decisions: “the Standard Contractual Clauses adopted under Commission Implementing Decision (EU) 2021/914 ("EU SCCs") are incorporated into this DPA and shall apply to the transfer.”
- Does Manatal have a SOC 2 Type II report?
- Yes. Manatal's trust page lists a SOC 2 Type II report: “Manatal is SOC 2 Type II certified, verified by a top third-party auditor.”
- Which security certifications does Manatal list?
- Manatal's trust page lists SOC 2 Type II.
- When was Manatal's subprocessor list last checked?
- ClauseTrail last checked Manatal's subprocessor list on November 3, 2026. Lists are re-checked daily.
- How do I find out when Manatal adds or removes a subprocessor?
- ClauseTrail monitors Manatal's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.