SailPoint Subprocessors List (September 2026): Changes and History
SailPoint names 29 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 28, 2026
Official source ↗
SailPoint subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | SailPoint Technologies Brazil, Ltda. | — | Brazil |
| 2 | SailPoint Technologies Canada Inc. | — | Canada |
| 3 | SailPoint Technologies Japan G.K. | — | Japan |
| 4 | SailPoint Technologies GmbH, including a registration in Italy | — | Germany |
| 5 | SailPoint Technologies India Private Ltd. | — | India |
| 6 | SailPoint Technologies Israel Ltd. | — | Israel |
| 7 | SailPoint Technologies México, S.A. de C.V. | — | Mexico |
| 8 | SailPoint Technologies Netherlands B.V. | — | Netherlands |
| 9 | SailPoint Technologies Pte Ltd. | — | Singapore |
| 10 | SailPoint Tecnologia Spain | — | Spain |
| 11 | SailPoint Technologies Korea Limited | — | Korea |
| 12 | SailPoint Technologies FZ-LLC | — | Dubai |
| 13 | SailPoint SZ, LLC. | — | US |
| 14 | SailPoint Chile Limitada | — | Chile |
| 15 | Amazon Web Services, Inc. | Hosting and processing provider for the SaaS Services core infrastructure. Hosting occurs in the region elected by Customer at the start of the SaaS Services. | Customer selected location from SailPoint’s available hosting regions* |
| 16 | Box | Document Repository used for FedRAMP Package and continuous monitoring. | US |
| 17 | Cloudflare | Web infrastructure and security provider used to deliver network performance, security, and reliability functionalities. | Same location that customer selects for hosting |
| 18 | Confluent | Provides a Kafka-based messaging infrastructure that enables asynchronous communication between microservices critical for maintaining system responsiveness. | Same location that customer selects for hosting |
| 19 | Datadog | Real-time infrastructure and application monitoring, log aggregation, and performance analytics platform. Helps ensure system health, supports proactive incident detection, and facilitates root-cause analysis during troubleshooting. | US |
| 20 | IBM (DataStax) | PaaS back-end database services used to provide insights on large-scale data. | Same location that customer selects for hosting |
| 21 | Google Cloud Platform | Hosting and processing provider for the browser-extension-enabled variant of SailPoint Accelerated Application Management and Shadow AI Remediation. | US, European Union |
| 22 | LangSmith | Agent trace and observability platform that processes agent activity data to enable debugging, evaluation, and optimization of AI agents. | US, European Union |
| 23 | Microsoft Corporation (Microsoft Azure) | Hosting provider for the ARM SaaS Services core infrastructure. Hosting occurs in the region elected by Customer at the start of the ARM SaaS Services. | Customer selected location from SailPoint’s available hosting regions** |
| 24 | MongoDB, Inc. | Back-end database services, used to support dynamic schemas and data storage. | Same location that customer selects for hosting |
| 25 | Pendo.io, Inc. | Analytics provider used to analyze and improve the Services. | US |
| 26 | Qlik | Embedded Business Intelligence platform for storing data model and visualization configurations. Allows users to interact with dashboards and reports directly within the SaaS interface. | Same location that customer selects for hosting |
| 27 | Snowflake | Cloud data warehousing for structured analytics. Aggregates data from various sources, enabling advanced querying and reporting. | Same location that customer selects for hosting |
| 28 | Twilio, Inc. | Two-factor authentication communication via mobile device provider for the SaaS Services if Customer elects to enable this feature. Supports product-related communications, including onboarding account setup, password reset, account security notifications, or other notices related to the product functions. | US |
| 29 | ServiceNow, Inc. | Ticketing system for Support and Maintenance Services. Facilitates ticket creation, tracking, and resolution workflows. | US |
Get an email when SailPoint changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for SailPoint
- AI terms
- checked September 28, 2026 www.sailpoint.com ↗
- Privacy policy
- checked September 28, 2026 www.sailpoint.com ↗
- Subprocessor list
- checked September 28, 2026 www.sailpoint.com ↗
- Terms of service
- checked September 28, 2026 www.sailpoint.com ↗
- Trust page
- checked September 28, 2026 www.sailpoint.com ↗
Change history
Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
SailPoint subprocessors FAQ
- How many subprocessors does SailPoint use?
- SailPoint lists 29 subprocessors on its published list, including SailPoint Technologies Brazil, Ltda., SailPoint Technologies Canada Inc., SailPoint Technologies Japan G.K., SailPoint Technologies GmbH, including a registration in Italy, and SailPoint Technologies India Private Ltd. and 24 more.
- Where does SailPoint process customer data?
- The subprocessors named by SailPoint are located in US, Same location that customer selects for hosting, European Union, Brazil, Canada, and Chile and 12 other locations, as stated on its list.
- When was SailPoint's subprocessor list last checked?
- ClauseTrail last checked SailPoint's subprocessor list on September 28, 2026. Lists are re-checked daily.
- How do I find out when SailPoint adds or removes a subprocessor?
- ClauseTrail monitors SailPoint's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.