Phenom Subprocessors List (November 2026): Changes and History
Phenom names 24 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 2, 2026
Official source ↗
Phenom subprocessors (November 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Amazon Web Services, Inc. | Cloud hosting and infrastructure services. Hosting facility and AWS Transcribe for X+ screening | United States of America, Canada, Ireland, India |
| 2 | Sendgrid (Twilio, Inc.) | Recruiter Experience. Sending emails through the Phenom platform. | United States of America |
| 3 | Intercom, Inc. | Customer engagement and in-product messaging. In-product guide prompts. | United States of America |
| 4 | Snowflake, Inc. | Data warehousing and analytics. Data warehousing for the Talent Analytics module | United States of America, Canada, Ireland |
| 5 | AssemblyAI, Inc. | Speech-to-text processing. Live transcription for the Interview Intelligence and Screening & Scheduling modules. | United States of America, Canada, Ireland |
| 6 | OpenAI OpCo, LLC | Artificial intelligence and automation services. AI features, tailored to each customer and product, encompass content generation, SEO suggestions, screening assistance, and personalized communication, among other enhancements that boost efficiency. | United States of America |
| 7 | Microsoft, Inc. (Azure OpenAI) | Artificial intelligence and automation services. Azure OpenAI features, tailored to each customer and product, encompass content generation, SEO suggestions, screening assistance, and personalized communication, among other enhancements that boost efficiency. | United States of America, Canada, Ireland |
| 8 | DeepGram, Inc. | Speech-to-text services. Speech-to-text for Voice Agents | United States of America |
| 9 | Eleven Labs, Inc. | Text-to-speech services. Text-to-Speech for Voice Agents | United States of America |
| 10 | ServiceNow, Inc. | Customer support and service management. Customer Support Portal | United States of America |
| 11 | Talentcube GmbH | Phenom Affiliate. Affiliate processing and recruiting services | Germany |
| 12 | Tandemploy GmbH | Phenom Affiliate. Affiliate processing and recruiting services | Germany |
| 13 | Twilio, Inc. | Recruiter Experience. Sending SMS text messages and WhatsApp messages through the Phenom platform. Voice infrastructure for Phenom Voice Screening Agent | United States of America |
| 14 | LiveKit | Phenom Voice Screening Agent. Provides the open-source framework for building and orchestrating the voice agent application, managing the conversation flow, tool integration, and connection to AI providers. | United States of America |
| 15 | Google LCC | Phenom Fraud Detection Agent. Google Gemini 2.5 Flash and 2.5 Pro for video input analysis (jumping video signals, gazing away from the camera, etc.) | United States of America |
| 16 | Tavus, Inc. | Phenom Interview Agent and Exit Interview Agent. Provides personalized AI avatars | United States of America |
| 17 | Hyperdoc, Inc. | Phenom Interview Intelligence. Manages meeting bot operations, including joining scheduled meetings on time and generating transcripts | Germany |
| 18 | Phenom People, Inc. | All Services. If Phenom People, Inc. is not the Phenom party to the agreement, then Phenom People, Inc. is acting as a sub-processor for that Phenom party. | United States of America |
| 19 | PhenomPeople Private Limited | Phenom Affiliate. All Services | India |
| 20 | Phenom People Netherlands B.V. | Phenom Affiliate. All Services | Netherlands |
| 21 | Phenom People Ltd (UK) | Phenom Affiliate. All Services | United Kingdom |
| 22 | Phenom People Israel Ltd | Phenom Affiliate. All Services | Israel |
| 23 | Phenom People Spain S.L., | Phenom Affiliate. All Services | Spain |
| 24 | Phenom People Canada, Inc. | Phenom Affiliate. All Services | Canada |
Get an email when Phenom changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Certifications at Phenom
What Phenom's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?
- SOC 2 Type II
-
Active
“SOC2 Type II”
Trust page, trust.phenom.com ↗
Documents we track for Phenom
- Privacy policy
- checked November 3, 2026 changed October 30, 2026 www.phenom.com ↗
- Subprocessor list
- checked November 2, 2026 trust.phenom.com ↗
- Trust page
- checked November 2, 2026 trust.phenom.com ↗
Change history
Tracking since October 27, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Phenom subprocessors FAQ
- How many subprocessors does Phenom use?
- Phenom lists 24 subprocessors on its published list, including Amazon Web Services, Inc., Sendgrid (Twilio, Inc.), Intercom, Inc., Snowflake, Inc., and AssemblyAI, Inc. and 19 more.
- Where does Phenom process customer data?
- The subprocessors named by Phenom are located in United States of America, Canada, Ireland, Germany, India, and Israel and 3 other locations, as stated on its list.
- Does Phenom have a SOC 2 Type II report?
- Yes. Phenom's trust page lists a SOC 2 Type II report: “SOC2 Type II”
- Which security certifications does Phenom list?
- Phenom's trust page lists SOC 2 Type II.
- When was Phenom's subprocessor list last checked?
- ClauseTrail last checked Phenom's subprocessor list on November 2, 2026. Lists are re-checked daily.
- How do I find out when Phenom adds or removes a subprocessor?
- ClauseTrail monitors Phenom's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.