Adobe Analytics Subprocessors List (November 2026): Changes and History
Adobe Analytics names 80 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 2, 2026
Official source ↗
Adobe Analytics subprocessors (November 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Microsoft Corporation | Provides cloud hosting services for Adobe Cloud Services (Experience Cloud, Creative Cloud, and Document Cloud) and offers Azure OpenAI service for features within Adobe Apps/Services | USA, EU, UK, Canada, India, Australia | — |
| 2 | Amazon Web Services, Inc. | Provides cloud hosting services for Adobe to host applications (including Experience Cloud, Creative Cloud and Document Cloud) | USA, EU, Australia, Singapore, Japan, India | — |
| 3 | Snowflake Computing Inc. | Data warehousing and database storage services across a subset of Experience Cloud products | USA, EU, India | — |
| 4 | Akamai Technologies Inc. | Provides content delivery network services | USA, EU, UK, India, Switzerland | — |
| 5 | Cloudflare, Inc. | Provides content delivery network services and powers Adobe Developer App Builder's unified schema endpoint with security products | USA | IP addresses, limited login credential data |
| 6 | Box, Inc. | Assists with the secure exchange of uploading and downloading files from user accounts for Adobe Learning Manager by providing FTP service | USA, EU, UK | name, username, email address, transactional information, employment details, technical usage information |
| 7 | Fastly, Inc. | Provides content delivery network services for a subset of Adobe Experience Cloud products | USA, EU, UK | email address, IP address, username, technical and system data |
| 8 | MongoDB, Inc. | Provides 'Atlas' cloud service to store structured content and process metadata for data processing and reporting | USA, EU | — |
| 9 | New Relic Inc. | Provides tools to monitor software infrastructure and provide alerts via telemetry data | USA, EU | technical telemetry data, IP addresses |
| 10 | Databricks | Used as an orchestration and compute layer for big data processing on AWS | USA | — |
| 11 | Redis Cloud | Stores and processes probabilistic data structures and provides caching services for customer reports | USA | — |
| 12 | Red Hat, Inc. | Provides OpenShift to orchestrate, scale, and manage services on top of cloud infrastructure | USA | — |
| 13 | Platform.sh | Provides 'platform-as-a-service' hosting services for Adobe Commerce | USA, EU | — |
| 14 | Brightcove | Provides transcoding services via Zencoder product for Workfront Proof feature video uploads | USA, UK | audio or video recordings |
| 15 | Aiven Ltd | Provides PostgreSQL cloud service as a database to store structured content for Workfront customers on Azure | USA, EU | — |
| 16 | Google (Alphabet) | Google Cloud Platform provides cloud hosting services for Semrush Enterprise Solutions; Google Big Query used for data warehousing; also provides Gemini and Veo AI models for Firefly and other products | USA | — |
| 17 | Okta, Inc. | Authenticates secure access to Adobe Cloud Services, providing provisioning, single sign-on, directory integration, deprovisioning, multifactor authentication, and mobile identity management | USA, EU, UK | contact information, multi-factor authentication details, uploaded content, website and application visit information, device data, usage data, metadata |
| 18 | Splunk, Inc. | Assists with security event logging and monitoring via collection of system data | USA, EU, UK | operating environment and configuration data, user interactions, sessions, search/error data, IP addresses, names, contact information |
| 19 | Crowdstrike Holdings, Inc. | Provides endpoint threat detection as part of Adobe Operational Security Stack | USA | binaries, devices, files, systems, software inventory statuses |
| 20 | LexisNexis Risk Solutions Group | Provides ID verification and authentication services related to Adobe Acrobat Sign for USA customers | USA | name, email, IP address, phone number, shipping address, billing address, date of birth |
| 21 | Mitek Systems Inc. | Powers Government ID Verification service in Adobe Sign, authenticating signers via ID documents and photo matching | USA, EU | names, national ID information, images |
| 22 | Mitto AG | Provides SMS delivery services for authentication, authorization and commerce flows | USA, EU, UK, Serbia | names, addresses, phone numbers |
| 23 | Telesign Corporation | Provides mobile communication services by relaying SMS messages and placing automated phone voice calls for Adobe Sign and Behance | USA, EU, UK, Serbia | first name, last name, address, e-mail address, telephone number, location data, contact information, device information |
| 24 | Twilio, Inc. | Provides multi-factor authentication services via SMS messages and phone calls; Segment product collects and transforms customer data across Adobe Frame platform | USA | name, contact details, work details, device data, referring URL, web browsing information |
| 25 | Appcues Inc. | Provides in-app messaging (tooltips, user guidance, tutorials) for Adobe Frame | USA | marketing sales data, name, email, location, user ID, feedback details |
| 26 | Brave Software, Inc. | Provides Brave Search web search API for Adobe Document Cloud | USA, France, Germany | queries, IP addresses |
| 27 | Datadog Inc | Provides real-time user monitoring and logging for Adobe Workfront | USA | collated metrics |
| 28 | Elastic N.V. | Provides managed services supporting optional features within Document Cloud, Experience Manager and Express | USA | customer-uploaded content |
| 29 | Sisense Ltd. | Provides data analytics query and visualization software tool with plug-ins for Marketo | USA, France | name, contact details, engagement data |
| 30 | SendGrid, Inc. | Sends transactional emails from Adobe Commerce and Marketo Engage | USA, EU | email address, IP address, subject line of emails |
| 31 | Speechmatics | Provides automatic speech recognition software for speech to text within Adobe products | USA, UK | voice details, names, personal data |
| 32 | Stream | Provides enterprise chat offering for facilitating livestreaming chat functions with Behance | USA, EU | chat and video data, names, email addresses, user account information |
| 33 | Sinch AB | Provides SMS, MMS, and RCS capabilities within Adobe Journey Optimizer | USA | — |
| 34 | Second Nature AI, Inc. | Processes user account and profile information, transcribes user-generated content, provides screen-capture recordings and transcripts within Adobe Learning Manager | USA, EU | session data, performance and interaction metadata |
| 35 | Luma AI Inc. | Provides Ray video generation and video-modification models available for users within Adobe Firefly | USA | — |
| 36 | Black Forest Labs (BFL GmbH) | Provides Flux video generation and video-modification models for Firefly, Photoshop and Express | Germany, USA | — |
| 37 | OpenAI | Provides GPT image video generation and video-modification models for Firefly, Illustrator and Document Cloud features | USA, EU | — |
| 38 | ElevenLabs Ltd. | Provides multilingual speech generation models available for users within Adobe Firefly | UK, USA | — |
| 39 | Kuaishou Technology | Provides Kling Image video generation and video-modification models available for users within Adobe Firefly | Singapore | — |
| 40 | Features and Labels Inc ("fal.ai") | Hosts Kling Image video generation models, providing unified API services for Kuaishou Technology models | Singapore, USA, Malaysia | — |
| 41 | Runway AI Inc. | Provides Runway image video generation and video-modification models available for users within Adobe Firefly | USA | — |
| 42 | Topaz Labs LLC | Provides Gigapixel, Sharpen, Bloom, Denoise and Astra image modification models for Firefly, Photoshop and Lightroom | USA | — |
| 43 | BytePlus Pte. Ltd | Provides Seedance video generation models available for users within Adobe Firefly | Singapore, Malaysia, Indonesia | — |
| 44 | Humain | Provides image generation models available for users within Adobe Firefly | Saudi Arabia | — |
| 45 | Amazon Inc. (Connect) | Assists with phone and chat support by providing digital, cloud-based tools to routing customer issues | USA | call recordings, screen recordings, chat transcripts, phone numbers |
| 46 | BellSystem 24 Inc. | Provides customer care support services for Adobe Creative Cloud and Document Cloud products in Japanese | Japan | name, age, date of birth, business activity details |
| 47 | Concentrix Corporation | Provides customer care and technical support services for Adobe products, including translation services in Korean and Japanese | USA, EU, Korea, India | name, age, date of birth, business activity details |
| 48 | Hoodoo Digital LLC | Establishes platform connection services between Adobe Workfront and Adobe Experience Manager | USA | customer user details, name, location, email address, IP address, unique user identifier codes |
| 49 | Intercom Inc. | Provides platform for community-based support with in-app messaging software for Frame.io, Adobe Express and Semrush Enterprise Solution products | USA, EU, UK, Australia | customer-initiated support messages, email addresses, IP addresses, technical information |
| 50 | Khoros LLC | Provides customer engagement software to support messaging, chat, online communities and social media management | USA, UK | name, email address, job title, location, internal communications |
| 51 | Merkle, Inc. | Provides customer care expertise and integration with Merkury Identity Solution product for Adobe Experience Cloud | USA, India | name, age, date of birth, business activity details |
| 52 | Microsoft Corporation (Dynamics) | Microsoft Dynamics 365 Customer Service assists with customer engagement management and tracking support tickets | USA, EU | name, age, date of birth, business activity details |
| 53 | Slack Technologies | Assists with resolving service requests, tracking tickets, and omni-channel routing | USA, EU | name, age, date of birth, business activity details |
| 54 | SCSK Serviceware Corporation | Provides Adobe Experience Cloud's customer support services including call center functions as Tier1 service desk for Marketo in Japanese | Japan | name, phone number, email address, business activity details |
| 55 | Teleperformance | Supports customer care support services providing technical support functions and professional services for Japan, Hong Kong and Taiwan markets | USA, EU, Japan, China, India | name, age, date of birth, business activity details |
| 56 | Zendesk Inc. | Supports customer care support services by providing scalable customer service solutions | USA, EU | name, age, date of birth, business activity details |
| 57 | Adobe Inc. | Provides technical and customer support services depending on region of customer | USA | — |
| 58 | Adobe Systems Canada Inc. | Provides technical and customer support services depending on region of customer | Canada | — |
| 59 | Adobe Systems India Pvt. Ltd. | Provides technical and customer support services depending on region of customer | India | — |
| 60 | Adobe Systems Belgium BV | Provides technical and customer support services depending on region of customer | Belgium | — |
| 61 | Adobe Systems s.r.o. | Provides technical and customer support services depending on region of customer | Czech Republic | — |
| 62 | Adobe Systems Danmark ApS | Provides technical and customer support services depending on region of customer | Denmark | — |
| 63 | Adobe Systems France SAS | Provides technical and customer support services depending on region of customer | France | — |
| 64 | Adobe Systems Engineering GmbH | Provides technical and customer support services depending on region of customer | Germany | — |
| 65 | Adobe Systems GmbH | Provides technical and customer support services depending on region of customer | Germany | — |
| 66 | Adobe Systems Italia Srl. | Provides technical and customer support services depending on region of customer | Italy | — |
| 67 | Adobe Systems Benelux BV | Provides technical and customer support services depending on region of customer | Netherlands | — |
| 68 | Adobe Systems Norge AS | Provides technical and customer support services depending on region of customer | Norway | — |
| 69 | Adobe Systems Romania SRL | Provides technical and customer support services depending on region of customer | Romania | — |
| 70 | Adobe Systems Iberica, S.L. | Provides technical and customer support services depending on region of customer | Spain | — |
| 71 | Adobe Systems Nordic AB | Provides technical and customer support services depending on region of customer | Sweden | — |
| 72 | Adobe Research Schweiz AG | Provides technical and customer support services depending on region of customer | Switzerland | — |
| 73 | Adobe Systems Schweiz GmbH | Provides technical and customer support services depending on region of customer | Switzerland | — |
| 74 | Adobe Systems Europe Limited | Provides technical and customer support services depending on region of customer | United Kingdom | — |
| 75 | Adobe Development ARM, LLC | Provides technical and customer support services depending on region of customer | Armenia | — |
| 76 | Frame.io | Provides technical and customer support services depending on region of customer | USA | — |
| 77 | Marketo, Inc. | Provides technical and customer support services depending on region of customer | USA | — |
| 78 | Marketo EMEA Ltd. | Provides technical and customer support services depending on region of customer | United Kingdom | — |
| 79 | Workfront Inc. | Provides technical and customer support services depending on region of customer | USA | — |
| 80 | Semrush Inc. | Provides technical and customer support services depending on region of customer | USA | — |
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Documents we track for Adobe Analytics
- Subprocessor list
- checked November 2, 2026 www.adobe.com ↗
Change history
Tracking since October 25, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Adobe Analytics subprocessors FAQ
- How many subprocessors does Adobe Analytics use?
- Adobe Analytics lists 80 subprocessors on its published list, including Microsoft Corporation, Amazon Web Services, Inc., Snowflake Computing Inc., Akamai Technologies Inc., and Cloudflare, Inc. and 75 more.
- Where does Adobe Analytics process customer data?
- The subprocessors named by Adobe Analytics are located in USA, EU, UK, India, Germany, and Japan and 22 other locations, as stated on its list.
- When was Adobe Analytics's subprocessor list last checked?
- ClauseTrail last checked Adobe Analytics's subprocessor list on November 2, 2026. Lists are re-checked daily.
- How do I find out when Adobe Analytics adds or removes a subprocessor?
- ClauseTrail monitors Adobe Analytics's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.