How many subprocessors does Chartbeat use?

Chartbeat lists 53 subprocessors on its published list, including Amazon Web Services, Fastly, Snowflake, Auth0, and BlueSnap (BlueSnap, Inc.) and 48 more.

Where does Chartbeat process customer data?

The subprocessors named by Chartbeat are located in USA, Australia, Japan, Canada, Germany, and Spain and 3 other locations, as stated on its list.

Does Chartbeat use customer data to train AI models?

According to its AI terms, Chartbeat may use customer data to train AI models: “Chartbeat may use Customer Data to train, improve, and refine Chartbeat's proprietary classical machine learning models (described below) that operate in a closed-loop system solely to enhance the Services (including the AI Features) (e.g., predictive analytics, content recommendations, and audience behavior models).”

When was Chartbeat's subprocessor list last checked?

ClauseTrail last checked Chartbeat's subprocessor list on October 4, 2026. Lists are re-checked daily.

How do I find out when Chartbeat adds or removes a subprocessor?

ClauseTrail monitors Chartbeat's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Chartbeat Subprocessors List (October 2026): Changes and History

Chartbeat names 53 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked October 4, 2026 Official source ↗

Chartbeat subprocessors (October 2026)

#	Subprocessor	Purpose	Location
1	Amazon Web Services	Hosting. Receives and processes data as part of the delivery of Chartbeat's product	USA
2	Fastly	Content Delivery Network used to distribute Chartbeat code and configurations.	USA
3	Snowflake	Hosting.	USA
4	Auth0	Authentication management for customers utilizing Single Sign On authentication	USA
5	BlueSnap (BlueSnap, Inc.)	Payment processing; receives names, emails, and other contact information for those responsible for billing Chartbeat customers	USA
6	Chameleon	Customer messaging platform	USA
7	Hubspot	Marketing automation platform used for contact with Chartbeat customers and prospects.	USA
8	Launch Darkly	Feature Flagging system	USA
9	Mailchimp	Transactional email service	USA
10	Osano	Consent management	USA
11	Pendo	Analytics and in-product messaging	USA
12	Sigma	Embedded analytics (EA) tool for reporting and customer dashboards.	USA
13	Signal Sciences	Web application firewall	USA
14	Status Page (Atlassian)	Hosting platform for Chartbeat status page	Australia
15	Twilio	Provides two factor authentication	USA
16	WP Engine	Hosting platform for Chartbeat blog	USA
17	Atlassian	Customer issue tracking	Australia
18	Anthropic, PBC	Productivity and AI Services	United States
19	Chili Piper	Appointment setting platform	USA
20	Cloud Ally	Secure SaaS Data Protection Platform	Canada
21	Clozd, Inc.	Win-loss sale opportunity analysis service	USA
22	Conga	Document generation	USA
23	Dash Dash	Spreadsheet automation	Germany
24	Databees	Third party team for data gathering	USA
25	Docusign	Contract electronic signature service	USA
26	DeepNote	Cloud based collaboration	USA
27	Fivetran	Data Integrations	USA
28	GetFeedback	Survey provider	USA
29	Gerent, LLC	Salesforce permissions and security	USA
30	Grexit, Inc. d/b/a Hiver	Email monitoring and scheduling	USA
31	Gong.io	Phone call recording service	USA
32	Google, Inc	Provides email, videoconferencing, cloud-based storage, and other services	USA
33	Linkedin Sales Navigator (LinkedIn)	Communications tool for Chartbeat prospects	USA
34	LucidChart	Charting tool	USA
35	Microsoft	Hosting and office productivity software	USA
36	Mixmax	Email monitoring and scheduling	USA
37	MixPanel	Analytics for usage of the Chartbeat product	USA
38	Outreach	Sales email platform	USA
39	Passage Technology	Data aggregator for CRM data	USA
40	ProductBoard	Customer issue tracking	USA
41	Salesforce	Customer relationship management	USA
42	Slack	Messaging platform	USA
43	Tabon Digital Pte, Ltd.	Customer support	Japan
44	Terminus	Cloud-based Revenue Growth platform	USA
45	Typeform	Survey provider	Spain
46	Uberconference	Video conferencing system. May receive names, emails, and other contact information for those engaged in videoconferencing with Chartbeat	USA
47	Ximera, Inc.	Customer support	Japan
48	Zapier	API service allowing easy connections between a large number of applications	USA
49	Zendesk	Customer support platform	USA
50	Zoom	Cloud-based communications platforms	USA, others
51	FatTail, Inc.	—	USA
52	Lineup Systems Limited	—	UK
53	Tubular Labs, Inc.	—	USA

Get an email when Chartbeat changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Chartbeat free

AI and customer data at Chartbeat

What Chartbeat's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Yes

“Chartbeat may use Customer Data to train, improve, and refine Chartbeat's proprietary classical machine learning models (described below) that operate in a closed-loop system solely to enhance the Services (including the AI Features) (e.g., predictive analytics, content recommendations, and audience behavior models).”
AI terms, chartbeat.com ↗
Sends customer data to AI model providers: Yes

“Chartbeat may incorporate or utilize models, technologies, or services from Third-Party AI Providers to deliver certain AI Features.”
AI terms, chartbeat.com ↗
How to opt out: Customers may opt in, via a separate written agreement, to have their data used for training large language models or other generative AI systems beyond Chartbeat's default classical machine-learning training.

“such participation shall only occur pursuant to a separate, written opt-in by Customer and Chartbeat”
AI terms, chartbeat.com ↗

Documents we track for Chartbeat

AI terms: checked October 4, 2026 chartbeat.com ↗
Privacy policy: checked October 4, 2026 chartbeat.com ↗
Subprocessor list: checked October 4, 2026 lp.chartbeat.com ↗
Terms of service: checked October 4, 2026 chartbeat.com ↗
Trust page: checked October 3, 2026 trust.chartbeat.com ↗

Change history

Tracking since October 4, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Chartbeat subprocessors FAQ

How many subprocessors does Chartbeat use?: Chartbeat lists 53 subprocessors on its published list, including Amazon Web Services, Fastly, Snowflake, Auth0, and BlueSnap (BlueSnap, Inc.) and 48 more.
Where does Chartbeat process customer data?: The subprocessors named by Chartbeat are located in USA, Australia, Japan, Canada, Germany, and Spain and 3 other locations, as stated on its list.
Does Chartbeat use customer data to train AI models?: According to its AI terms, Chartbeat may use customer data to train AI models: “Chartbeat may use Customer Data to train, improve, and refine Chartbeat's proprietary classical machine learning models (described below) that operate in a closed-loop system solely to enhance the Services (including the AI Features) (e.g., predictive analytics, content recommendations, and audience behavior models).”
When was Chartbeat's subprocessor list last checked?: ClauseTrail last checked Chartbeat's subprocessor list on October 4, 2026. Lists are re-checked daily.
How do I find out when Chartbeat adds or removes a subprocessor?: ClauseTrail monitors Chartbeat's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.