RELEX Subprocessors List (November 2026): Changes and History

RELEX names 44 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked November 2, 2026 Official source ↗

RELEX subprocessors (November 2026)

# Subprocessor Purpose Location Data
1 RELEX Solutions ApS — Denmark all services
2 RELEX Solutions SAS — France RELEX Plan, RELEX Promotions, RELEX Store, RELEX Make
3 RELEX Solutions S.r.l — Italy RELEX Plan, RELEX Promotions, RELEX Store, RELEX Make
4 RELEX Solutions AS — Norway RELEX Plan, RELEX Promotions, RELEX Store, RELEX Make
5 RELEX Solutions Unipessoal LDA — Portugal RELEX Plan, RELEX Promotions, RELEX Store, RELEX Make
6 RELEX IBERIA, S.L. — Spain RELEX Plan, RELEX Promotions, RELEX Store, RELEX Make
7 Retail Logistics Excellence AB — Sweden all services
8 Formulate AB — Sweden RELEX Plan, RELEX Promotions, RELEX Store
9 Optimity AB — Sweden RELEX Make, RELEX Plan
10 RELEX Solutions UK Limited RELEX Limited — United Kingdom all services
11 RELEX Solutions Asia Limited — Hong Kong RELEX Store
12 RELEX Solutions PTE LTD — Singapore RELEX Plan, RELEX Make
13 Optimity PTE LTD — Singapore RELEX Make, RELEX Plan
14 Amazon Web Services, Inc. (AWS) Cloud hosting United States User identifiers in logs, Email addresses
15 Microsoft group Azure cloud hosting, where inter alia the following functionalities are hosted in, or enabled by, Azure: identity management, authentication service, Azure AI services, data routing, service backup storage. EU, United States All RELEX services: username and credentials email address, device IP address, service use data. RELEX Work: above data types plus all data processed in the service, such as phone numbers and other contact details.
16 Google Inc. Cloud hosting and data management, analytics EU, United States Cloud: username, email address, user ID, IP address
17 Citrix Systems Inc. Application virtualization tool for delivering RELEX Hosted Space to customers. United States User identifiers email addresses
18 Confluent Inc. Data transfer in RELEX environment (transferring data between microservices and between solutions). United States User identifiers, typically email addresses
19 Twilio Inc. Sendgrid – email relay service for communications between customer-stores-their vendors. United States Email addresses
20 Auth0, Inc. Authentication service United States User Identifier (email addresses), password, IP address
21 DevCycle (Taplytics Inc.) Configuration management (“feature flags”) for the web application. Used to enable or disable features for specific users/user groups. Canada User identifier, IP address
22 Liveblocks Inc. Intra-service user collaboration United States User email address, user produced content, timestamp
23 Docebo Inc. Online training tool Canada Email address, company, user training profile, user training transcript, IP address, logs
24 Intercom R&D Unlimited Documentation storage United States Email address, company, IP address
25 Sevendos Oy Development, support and maintenance Finland All types of personal data available in the respective service
26 TGA Solutions Oy Technical support Finland All types of personal data available in the respective service
27 B3 Consulting Poland Sp. z o.o. Development, support and maintenance Poland All types of personal data available in the respective service
28 Art3m AB Development, technical support Sweden All types of personal data available in the respective service
29 Movista Inc. Development, technical support and maintenance United States All types of personal data available in the specific service
30 Atlassian Pty Ltd and Atlassian Network Services Inc. Support system United States, Australia Business contact information of employees entering support tickets Jira user account details IP addresses & access logs.
31 YodelTalk Limited Support phone call routing United States Phone number of users who calls RELEX support. Phone calls may be recorded for quality assurance purposes.
32 Antidot SAS Documentation portal designed for customer-facing product information France Name, email address, IP address, searches, accessed resources, user settings and comments
33 Datadog Inc. Logging platform, application user tracking United States User ids, user email addresses, logs of emails sent, IP addresses, user activities in RELEX services.
34 Honeycomb aka. Hound Technology, Inc. Performance tracing platform United States User ids
35 Sentry.io aka Functional Software, Inc Web client error tracing tool United States User ids, IP addresses
36 TrackJS LLC Web client error tracking tool United States User ids, IP addresses
37 Slack Technologies, LLC, Log alerting tool United States Occasional email addresses
38 Pendo.io Collecting UI analytics data, onboarding customer users (in-app guides), and gathering feedback from customer users (in-app polls) United States User ID (pseudonymized), user role(s), customer name, location (country), log in/log out info, time, navigation flows and actions taken in the service, device and browser specification, browser and service language settings and like information.
39 OneTrust Manage and store account and user-level consent for UI analytics (RELEX Plan) United States User identifier, email address, user consent decision
40 Smartsheet Visibility tool for RELEX to offer its customers (& internal teams) visibility to ongoing tickets/tasks/projects. United States Names (both RELEX and customer employee names, potential partner names)
41 InSided B.V. Online community platform including discussion forums, Q&A, product news, best practice blog and product ideation Netherlands, United States Name, email address, company, role, community user ID, IP address, username, profile picture
42 Salesforce group Storing and analyzing customer account and contact related data United States Name, role, email address, community activity, community membership
43 Productboard, Inc. Product management tool via which customers can track and provide feedback to RELEX service development. United States Name, company, email address
44 Gainsight Customer success platform designed to drive customer experience OR: Cross-functional collaboration platform to manage customer facing activities (engagement, retention, expansion). United States Customer contact name, role, company, email, selected emails and discussions transcriptions address, Community activity

Get an email when RELEX changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

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Certifications at RELEX

What RELEX's trust page lists, with the text each one comes from.

ISO 27001

Active

“ISO 27001”
Trust page, www.relexsolutions.com ↗

Documents we track for RELEX

Privacy policy
checked November 3, 2026 www.relexsolutions.com ↗
Subprocessor list
checked November 2, 2026 www.relexsolutions.com ↗
Terms of service
checked November 3, 2026 www.relexsolutions.com ↗
Trust page
checked November 3, 2026 www.relexsolutions.com ↗

Change history

Tracking since October 29, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

RELEX subprocessors FAQ

How many subprocessors does RELEX use?
RELEX lists 44 subprocessors on its published list, including RELEX Solutions ApS, RELEX Solutions SAS, RELEX Solutions S.r.l, RELEX Solutions AS, and RELEX Solutions Unipessoal LDA and 39 more.
Where does RELEX process customer data?
The subprocessors named by RELEX are located in United States, Sweden, Canada, EU, Finland, and France and 11 other locations, as stated on its list.
Which security certifications does RELEX list?
RELEX's trust page lists ISO 27001.
When was RELEX's subprocessor list last checked?
ClauseTrail last checked RELEX's subprocessor list on November 2, 2026. Lists are re-checked daily.
How do I find out when RELEX adds or removes a subprocessor?
ClauseTrail monitors RELEX's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.