PagerDuty Subprocessors List (September 2026): Changes and History
PagerDuty names 45 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 26, 2026
Official source ↗
PagerDuty subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Amazon Web Services, Inc. | Cloud Computing/Data Warehouse Services/Telecom/Email Notification Services | United States, Germany, Ireland1 |
| 2 | Microsoft Corporation | Authentication/Cloud Computing Services Provider/Communication Platform | United States |
| 3 | Snowflake Inc. | Data Warehouse Services | United States |
| 4 | Databricks, Inc. | Data Intelligence | United States |
| 5 | Sisense SF, Inc. | Data Analytics Services | United States |
| 6 | Fivetran Inc. | Pipeline Data Processing Provider | United States |
| 7 | Etleap Inc. | Pipeline Data Processing Provider | United States, France1 |
| 8 | Twilio Inc. | SMS & Voice/Telecom/Email Notification Services/User Experience Tools | United States |
| 9 | Vonage Business, Inc. | SMS & Voice/Telecom Notification Services | United States, United Kingdom1 |
| 10 | Message Bird | SMS & Voice/Telecom Notification Services | United States, Netherlands, Germany, United Kingdom |
| 11 | Mailgun Technologies, Inc. | Email Notification Services | United States, Belgium, Germany1 |
| 12 | Gainsight, Inc. | Customer Support Services | United States |
| 13 | Variacode Software, S.p.A. | Customer/Product Support Services | Chile, Argentina, Brazil, Colombia, Spain, Portugal, Australia |
| 14 | Sumo Logic, Inc. | SIEM/Logging | United States |
| 15 | Salesforce, Inc. | Cloud Computing/Application Development/Live Call Routing/Data Analytics Services/Customer Support Services | United States, Ireland1 |
| 16 | FullStory, Inc. | User Experience Tools/Data Analytics Services | United States |
| 17 | Pendo.io, Inc. | In-App Messaging and guides/User Experience Tools/Data Analytics Services | United States |
| 18 | Catamorphic Co. dba LaunchDarkly | Feature Flagging Services | United States |
| 19 | Agap2IT | Customer/Product Support Services | Portugal |
| 20 | Bee Engineering, S.A. | Customer/Product Support Services | Portugal |
| 21 | BrowserStack Inc. | Product Testing | United States, Ireland, India |
| 22 | KTSL Limited | Incident Orchestration | United Kingdom, United States |
| 23 | Crowdstrike Inc. | Security/Production SIEM (Security)/Production Logging (Security) | United States, Argentina, Australia, Brazil, Canada, Chile, Colombia, Denmark, France, Hong Kong, India, Indonesia, Ireland, Israel, Japan, Malaysia, Mexico, New Zealand, Philippines, Singapore, Sweden, United Kingdom |
| 24 | ReadMe.io Co | Product Documentation | United States |
| 25 | User Testing, Inc. | User Feedback/Product Testing | United States |
| 26 | Automattic Inc. | Account Profiles | United States |
| 27 | Amplitude, Inc. | Data Analytics Services | United States |
| 28 | Atlassian Corp. | Customer Support Services | United States |
| 29 | Okta, Inc. (Auth 0) | Authentication Services | United States |
| 30 | Google LLC | Location Detection Services, Authentication, and Customer Support Services. | United States |
| 31 | Hound Technology, Inc. d/b/a Honeycomb | Service Observability | United States |
| 32 | Intercom, Inc. | Customer Support Services | United States |
| 33 | Oso Security, Inc. | Access Control Services | United States |
| 34 | ProductBoard, Inc. | Customer Feedback Services | United States |
| 35 | Vercel Inc. | Cloud Computing | United States |
| 36 | Zapier Inc. | Operations Automations and Customer Support Automations | United States |
| 37 | Dropbox, Inc. | E-signature Services | United States |
| 38 | Rollbar, Inc. | Error Reporting Services | United States |
| 39 | International Business Machines Corporation (IBM) | Artificial Intelligence | United States |
| 40 | Open AI, L.L.C. | Artificial Intelligence | United States |
| 41 | Hyperdoc Inc. | Video and Audio Transcription Services | United States, Canada |
| 42 | PagerDuty, Inc. | — | — |
| 43 | PagerDuty Switzerland GmbH | — | — |
| 44 | PagerDuty Portugal, Unipessoal Lda | — | — |
| 45 | PagerDuty Chile SpA | — | — |
Get an email when PagerDuty changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Key DPA terms at PagerDuty
What PagerDuty's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?
- Breach notification
-
Without undue delay, with no set deadline
“notify Customer of any Security Breach by PagerDuty or its subprocessors of which PagerDuty becomes aware without undue delay”
DPA, www.pagerduty.com ↗ - Notice of a new subprocessor
-
30 days ahead
“PagerDuty shall propose an update to that list at least 30 days in advance of any intended additions or replacements of sub-processors”
DPA, www.pagerduty.com ↗ - Transfers outside the EU
-
Standard contractual clauses
“Customer and PagerDuty are deemed to have signed the EU SCCs, which form part of this DPA”
DPA, www.pagerduty.com ↗ - Audit rights
-
Once a year
“Any such request shall occur no more than once annually.”
DPA, www.pagerduty.com ↗
Documents we track for PagerDuty
- DPA
- checked September 26, 2026 www.pagerduty.com ↗
- Privacy policy
- checked September 26, 2026 www.pagerduty.com ↗
- Subprocessor list
- checked September 26, 2026 www.pagerduty.com ↗
- Terms of service
- checked September 26, 2026 www.pagerduty.com ↗
Change history
Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
PagerDuty subprocessors FAQ
- How many subprocessors does PagerDuty use?
- PagerDuty lists 45 subprocessors on its published list, including Amazon Web Services, Inc., Microsoft Corporation, Snowflake Inc., Databricks, Inc., and Sisense SF, Inc. and 40 more.
- Where does PagerDuty process customer data?
- The subprocessors named by PagerDuty are located in United States, Portugal, United Kingdom, Argentina, Australia, and Brazil and 25 other locations, as stated on its list.
- How quickly does PagerDuty report a personal data breach to customers?
- According to its DPA, PagerDuty reports a personal data breach to customers without undue delay, with no set deadline: “notify Customer of any Security Breach by PagerDuty or its subprocessors of which PagerDuty becomes aware without undue delay”
- How much notice does PagerDuty give before adding a subprocessor?
- PagerDuty's DPA gives 30 days' notice of a new subprocessor, the time customers have to object: “PagerDuty shall propose an update to that list at least 30 days in advance of any intended additions or replacements of sub-processors”
- How does PagerDuty transfer personal data outside the EU?
- PagerDuty's DPA relies on standard contractual clauses: “Customer and PagerDuty are deemed to have signed the EU SCCs, which form part of this DPA”
- When was PagerDuty's subprocessor list last checked?
- ClauseTrail last checked PagerDuty's subprocessor list on September 26, 2026. Lists are re-checked daily.
- How do I find out when PagerDuty adds or removes a subprocessor?
- ClauseTrail monitors PagerDuty's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.