Omnisend Subprocessors List (November 2026): Changes and History
Omnisend names 17 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Omnisend subprocessors (November 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Confluent, Inc. | Storage of customer data events | United States |
| 2 | Google Cloud EMEA Limited | Cloud, identity, corporate email, office suite and website traffic analysis provider | Ireland |
| 3 | E-HAWK, LLC | Identify and prevent fraudulent activities | United States |
| 4 | Intercom R&D Unlimited Company | Customer support chat, communication via email, and knowledge base | Ireland |
| 5 | Litmus Software, Inc. | Email template testing used by Tech Support team | United States |
| 6 | Loom, Inc. | Short explanatory video recording software | United States |
| 7 | Mailgun Technologies, Inc. | To send and receive email | United States |
| 8 | Slack Technologies Limited | Communication tool | Ireland |
| 9 | SIA “Vertex LV” | SMS sending provider to the most of the counties except US and CA | Latvia |
| 10 | Atlassian Pty Ltd | Development management tool | Australia |
| 11 | Cloudflare, Inc. | Content Delivery Network (CDN) and Web Application Firewall services provider | United States |
| 12 | Microsoft Ireland Operations Limited | Analyze user session recordings on how they behave with our product | Ireland |
| 13 | Twilio Ireland Limited | Sending SMS (+MMS) to Canada, the USA, and its territories, call forwarding function | Ireland |
| 14 | Eskimi, UAB | Cloud Services at Google Cloud Platform | Lithuania |
| 15 | SupportYourApp EU Ltd | Customer support service provision | Cyprus |
| 16 | Vercel Inc. | Development of internal AI-powered analytics tools | United States |
| 17 | FullStory, Inc. | Analyze user session recordings on how they behave with our product | United States |
Get an email when Omnisend changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Key DPA terms at Omnisend
What Omnisend's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?
- Breach notification
-
Without undue delay, with no set deadline
“Omnisend will, promptly and without undue delay: (i) notify Customer of the Personal Data Breach”
DPA, www.omnisend.com ↗ - Notice of a new subprocessor
-
10 days ahead
“Omnisend shall notify Customer if it adds or removes Sub-Processors at least 10 days prior to any such changes if Customer opts in to receive such notifications by subscribing here.”
DPA, www.omnisend.com ↗ - Transfers outside the EU
-
Standard contractual clauses and adequacy decisions
“This DPA incorporates the European Commission (decision C(2021)3972) Standard Contractual Clauses (the "Standard Contractual Clauses") Module Two (Controller to Processor)”
“the onward transfer is to a country benefiting from an adequacy decision pursuant to Article 45 of the GDPR that covers the onward transfer”
DPA, www.omnisend.com ↗ - Customer data after the contract ends
-
Deleted or returned when the contract ends
“After the end of the provision of the Services, Omnisend shall, at the choice of the Customer, delete all Customer Personal Data processed on behalf of the Customer and certify to the Customer that it has done so, or return to the Customer all Personal Data processed on its behalf and delete existing copies.”
DPA, www.omnisend.com ↗ - Audit rights
-
Once a year
“Customer may, upon thirty (30) days' prior written request and no more than once per calendar year unless otherwise required by applicable law, during regular business hours, without interrupting Omnisend's business operations, and subject to Omnisend's onsite confidentiality and security procedures and policies, conduct an inspection of the relevant portions of the Records”
DPA, www.omnisend.com ↗
Documents we track for Omnisend
- DPA
- checked November 3, 2026 www.omnisend.com ↗
- Privacy policy
- checked November 3, 2026 www.omnisend.com ↗
- Subprocessor list
- checked November 3, 2026 www.omnisend.com ↗
- Terms of service
- checked November 3, 2026 www.omnisend.com ↗
Change history
Tracking since October 14, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Omnisend subprocessors FAQ
- How many subprocessors does Omnisend use?
- Omnisend lists 17 subprocessors on its published list, including Confluent, Inc., Google Cloud EMEA Limited, E-HAWK, LLC, Intercom R&D Unlimited Company, and Litmus Software, Inc. and 12 more.
- Where does Omnisend process customer data?
- The subprocessors named by Omnisend are located in United States, Ireland, Australia, Cyprus, Latvia, and Lithuania, as stated on its list.
- How quickly does Omnisend report a personal data breach to customers?
- According to its DPA, Omnisend reports a personal data breach to customers without undue delay, with no set deadline: “Omnisend will, promptly and without undue delay: (i) notify Customer of the Personal Data Breach”
- How much notice does Omnisend give before adding a subprocessor?
- Omnisend's DPA gives 10 days' notice of a new subprocessor, the time customers have to object: “Omnisend shall notify Customer if it adds or removes Sub-Processors at least 10 days prior to any such changes if Customer opts in to receive such notifications by subscribing here.”
- How does Omnisend transfer personal data outside the EU?
- Omnisend's DPA relies on standard contractual clauses and adequacy decisions: “This DPA incorporates the European Commission (decision C(2021)3972) Standard Contractual Clauses (the "Standard Contractual Clauses") Module Two (Controller to Processor)”
- When was Omnisend's subprocessor list last checked?
- ClauseTrail last checked Omnisend's subprocessor list on November 3, 2026. Lists are re-checked daily.
- How do I find out when Omnisend adds or removes a subprocessor?
- ClauseTrail monitors Omnisend's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.