Marketo Subprocessors List (November 2026): Changes and History
Marketo names 80 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 2, 2026
Official source ↗
Marketo subprocessors (November 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Microsoft Corporation | Microsoft Azure (Azure) provides cloud hosting services for Adobe Cloud Services (Experience Cloud, Creative Cloud, and Document Cloud). Adobe also offers the use of the Azure OpenAI service to provide features within Adobe Apps/Services where customers decide to use such features. | USA, EU, UK, Canada, India, Australia | — |
| 2 | Amazon Web Services, Inc. | Amazon Web Services ("AWS") provides cloud hosting services for Adobe to host applications (including Experience Cloud, Creative Cloud and Document Cloud). | USA, EU, Australia, Singapore, Japan, India | — |
| 3 | Snowflake Computing Inc. | Adobe uses Snowflake for data warehousing and database storage services across a subset of Experience Cloud products. This includes business intelligence on campaign performance, various KPI tracking tools, and sales report features. | USA, EU, India | — |
| 4 | Akamai Technologies Inc. | Akamai provides Adobe with content delivery network services. | USA, EU, UK, India, Switzerland | — |
| 5 | Cloudflare, Inc. | Marketo leverages Cloudflare's global content delivery network to assist providing high availability and performance. For Adobe Developer App Builder, Cloudflare allows Adobe customers to query and modify their data across multiple APIs using a unified schema through a single endpoint. | USA | IP addresses, login credential data |
| 6 | Box, Inc. | Box assists with the secure exchange of uploading and downloading files from user accounts for Adobe Learning Manager by providing a file transfer protocol service (known as FTP). | USA, EU, UK | name, username, email address, transactional information, employment details, technical usage information |
| 7 | Fastly, Inc. | Fastly assists in providing a subset of Adobe Experience Cloud products content delivery network services to help provide high availability and performance to Adobe customers. | USA, EU, UK | email address, IP address, username, technical and system data |
| 8 | MongoDB, Inc. | Adobe leverages MongoDB's "Atlas" cloud service to store structured content in customer's content repository and for the processing of metadata required to support data processing and reporting. | USA, EU | — |
| 9 | New Relic Inc. | New Relic provides Adobe tools to help monitor overall software infrastructure and provide alerts as to telemetry data to help Adobe identify critical issues. | USA, EU | technical telemetry data, IP addresses |
| 10 | Databricks | Adobe uses Databricks as an orchestration and compute layer for big data processing on AWS. | USA | — |
| 11 | Redis Cloud | Redis Cloud stores and processes probabilistic data structures to provide enhanced computing capabilities. Redis Cloud also provides caching services for customer reports. | USA | — |
| 12 | Red Hat, Inc. | Adobe leverages OpenShift on top of its cloud infrastructure to orchestrate, scale, and manage its services. | USA | — |
| 13 | Platform.sh | Platform.sh provide "platform-as-a-service" hosting services for Adobe Commerce. | USA, EU | — |
| 14 | Brightcove | As part of the Workfront Proof feature, Brightcove provides Adobe transcoding services via their Zencoder product, returning video in a format suitable for preview display within Workfront. | USA, UK | audio or video recordings |
| 15 | Aiven Ltd | Workfront leverages Aiven's PostgreSQL cloud service as a database to store structured content for all Workfront customers that have selected to run Workfront on Azure. | USA, EU | — |
| 16 | Google (Alphabet) | Google Cloud Platform provides cloud hosting services for Semrush Enterprise Solutions. Adobe further uses Google Big Query for data warehousing and database storage services for Semrush Enterprise Solutions. | USA | — |
| 17 | Okta, Inc. | Adobe uses Okta to authenticate secure access to Adobe Cloud Services, providing provisioning, single sign-on, active directory and lightweight directory access protocol integration, centralized deprovisioning of users, multifactor authentication, and mobile identity management. | USA, EU, UK | contact information, multi-factor authentication factor setup details, content a customer uploads, website and application visit information, device data, usage data, metadata |
| 18 | Splunk, Inc. | Splunk assists with security event logging and monitoring via the collection of system data. | USA, EU, UK | number and types of searches, errors, and number of active and licensed users, IP addresses, names, contact information |
| 19 | Crowdstrike Holdings, Inc. | Crowdstrike provides endpoint threat detection as part of the Adobe Operational Security Stack (OSS). | USA | binaries, devices, files, systems, software inventory statuses |
| 20 | LexisNexis Risk Solutions Group | LexisNexis Risk Solutions assists Adobe by providing ID verification and authentication services related to Adobe Acrobat Sign for customers based in the USA. | USA | name, email, IP address, phone number, shipping address, billing address, date of birth |
| 21 | Mitek Systems Inc. | Mitek powers the Government ID Verification service in Adobe Sign, authenticating signers by retrieving identity information from a physical ID document and matching the photo ID with a live photo. | USA, EU | names, national ID information, images |
| 22 | Mitto AG | Mitto helps Adobe by providing SMS delivery services for authentication, authorization and commerce flows. | USA, EU, UK, Serbia | names, addresses, phone numbers |
| 23 | Telesign Corporation | Telesign provides mobile communication services to Adobe by relaying SMS messages with links to Adobe customers and placing automated phone voice calls. | USA, EU, UK, Serbia | first name, last name, address, e-mail address, telephone number, location data, contact information, device information |
| 24 | Twilio, Inc. | Twilio provides multi-factor authentication services allowing users to receive SMS messages and phone calls to verify their login information. Twilio's Segment product is used to collect and transform customer data across the Adobe Frame platform. | USA | name, contact details, work details, device data, referring URL, web browsing information |
| 25 | Appcues Inc. | Appcues provides in-app messaging (tooltips, user guidance, and tutorials) to help customers understand how to use Adobe Frame. | USA | marketing sales data, name, email, location, user ID, feedback details |
| 26 | Brave Software, Inc. | Adobe Document Cloud utilizes the Brave Search web search API. Brave processes queries constructed based on user inputs. | USA, France, Germany | IP addresses |
| 27 | Datadog Inc | Adobe uses Datadog for real-time user monitoring and logging to provide insight into front-end performance of applications. | USA | collated metrics |
| 28 | Elastic N.V. | Elastic N.V. provides managed services that support some optional (customer initiated) features within Adobe's Document Cloud, Experience Manager and Express products. | USA | customer-uploaded content |
| 29 | Sisense Ltd. | Sisense provides a data analytics query and visualization software tool with particular plug-ins for Marketo that allow customers to generate specific data visualization analysis. | USA, France | name, contact details, engagement data |
| 30 | SendGrid, Inc. | SendGrid is used to send transactional emails from Adobe Commerce (such as receipts to customers, login emails, and other administration information) if a customer chooses to use this option. | USA, EU | email address, IP address, subject line of emails |
| 31 | Speechmatics | Speechmatics provides automatic speech recognition software to allow for speech to text within Adobe products. | USA, UK | voice details, names, personal data |
| 32 | Stream | Adobe uses Stream's enterprise chat offering for facilitating livestreaming chat functions with Behance. | USA, EU | chat and video data, names, email addresses, user account information |
| 33 | Sinch AB | Adobe uses Sinch to provide SMS, MMS, and RCS capabilities within the product, if Sinch is licensed by customer. | USA | — |
| 34 | Second Nature AI, Inc. | Adobe uses Second Nature to process user account and profile information, transcribe user-generated content (audio, video) to text, and provide optional screen-capture recordings and their transcripts, session data, and performance and interaction metadata within Adobe Learning Manager. | USA, EU | — |
| 35 | Luma AI Inc. | Luma AI's Ray video generation and video-modification models are available for users within Adobe Firefly. | USA | — |
| 36 | Black Forest Labs (BFL GmbH) | Black Forest Lab's Flux video generation and video-modification models are available for users within Adobe Firefly and support aspects of generative fill functions in Photoshop and Express. | Germany, USA | — |
| 37 | OpenAI | OpenAI's GPT image video generation and video-modification models are available for users within Adobe Firefly and support aspects of text to vector graphics in Illustrator, and document querying features in Document Cloud. | USA, EU | — |
| 38 | ElevenLabs Ltd. | ElevenLabs's multilingual speech generation models are available for users within Adobe Firefly. | UK, USA | — |
| 39 | Kuaishou Technology | Kuaishou Technology's Kling Image video generation and video-modification models are available for users within Adobe Firefly. | Singapore | — |
| 40 | Features and Labels Inc ("fal.ai") | Features and Labels Inc ("fal.ai") hosts Kling Image video generation models, providing unified API services to allow efficient access to Kuaishou Technology models. | Singapore, USA, Malaysia | — |
| 41 | Runway AI Inc. | Runway AI Inc.'s Runway image video generation and video-modification models are available for users within Adobe Firefly. | USA | — |
| 42 | Topaz Labs LLC | Topaz Lab's Gigapixel, Sharpen, Bloom, Denoise and Astra image modification models are available for users within Adobe Firefly while providing generative upscale and sharpening services for Photoshop and Lightroom. | USA | — |
| 43 | BytePlus Pte. Ltd | BytePlus Pte.'s Seedance video generation models are available for users within Adobe Firefly. | Singapore, Malaysia, Indonesia | — |
| 44 | Humain | Humain's image generation models are available for users within Adobe Firefly. | Saudi Arabia | — |
| 45 | Amazon Inc. (Connect) | Amazon Connect assists with phone and chat support by providing a set of digital, cloud-based tools to routing customer issues. | USA | call recordings, screen recordings, chat transcripts, phone numbers |
| 46 | BellSystem 24 Inc. | BellSystem 24 assists Adobe by providing customer care support services for the Adobe Creative Cloud and Document Cloud products in Japanese. | Japan | name, age, date of birth, business activity details |
| 47 | Concentrix Corporation | Concentrix assists Adobe by providing customer care and technical support services for Adobe products, including translation services in Korean and Japanese. | USA, EU, Korea, India | name, age, date of birth, business activity details |
| 48 | Hoodoo Digital LLC | Hoodoo Digital assists Adobe by establishing platform connection services between Adobe Workfront and Adobe Experience Manager for customers. | USA | name, location, email address, IP address, unique user identifier codes |
| 49 | Intercom Inc. | Intercom helps Adobe provide a platform for community-based support via in-app messaging software for Frame.io, Adobe Express and Semrush Enterprise Solution products. | USA, EU, UK, Australia | customer-initiated support messages, email addresses, IP addresses, technical information |
| 50 | Khoros LLC | Khoros helps Adobe provide a platform for community-based support, providing customer engagement software to support messaging, chat, online communities and social media management. | USA, UK | name, email address, job title, location, internal communications |
| 51 | Merkle, Inc. | Merkle is an Adobe solution partner that provides customer care expertise, including an integration with their Merkury Identity Solution product for Adobe Experience Cloud. | USA, India | name, age, date of birth, business activity details |
| 52 | Microsoft Corporation (Dynamics) | Microsoft Dynamics 365 Customer Service is a solution that Adobe deploys to assist with customer engagement management and tracking support tickets. | USA, EU | name, age, date of birth, business activity details |
| 53 | Slack Technologies | Slack assists Adobe with resolving service requests, tracking tickets, and omni-channel routing of customer support requests. | USA, EU | name, age, date of birth, business activity details |
| 54 | SCSK Serviceware Corporation | SCSK Serviceware provides Adobe Experience Cloud's customer support services, including call center functions, as the Tier1 service desk and customer care for professional services for Marketo in Japanese. | Japan | name, phone number, email address, business activity details |
| 55 | Teleperformance | Teleperformance supports Adobe's customer care support services by providing technical support functions (including call center functions) and professional services for the Japan, Hong Kong and Taiwan markets. | USA, EU, Japan, China, India | name, age, date of birth, business activity details |
| 56 | Zendesk Inc. | Zendesk supports Adobe's customer care support services by providing scalable customer service solutions including messaging, help center coordination, agent workspaces, ticketing integration, issue routing, integrations, and analytics and reporting. | USA, EU | name, age, date of birth, business activity details |
| 57 | Adobe Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 58 | Adobe Systems Canada Inc. | Provides technical and customer support services depending on region of customer. | Canada | — |
| 59 | Adobe Systems India Pvt. Ltd. | Provides technical and customer support services depending on region of customer. | India | — |
| 60 | Adobe Systems Belgium BV | Provides technical and customer support services depending on region of customer. | Belgium | — |
| 61 | Adobe Systems s.r.o. | Provides technical and customer support services depending on region of customer. | Czech Republic | — |
| 62 | Adobe Systems Danmark ApS | Provides technical and customer support services depending on region of customer. | Denmark | — |
| 63 | Adobe Systems France SAS | Provides technical and customer support services depending on region of customer. | France | — |
| 64 | Adobe Systems Engineering GmbH | Provides technical and customer support services depending on region of customer. | Germany | — |
| 65 | Adobe Systems GmbH | Provides technical and customer support services depending on region of customer. | Germany | — |
| 66 | Adobe Systems Italia Srl. | Provides technical and customer support services depending on region of customer. | Italy | — |
| 67 | Adobe Systems Benelux BV | Provides technical and customer support services depending on region of customer. | Netherlands | — |
| 68 | Adobe Systems Norge AS | Provides technical and customer support services depending on region of customer. | Norway | — |
| 69 | Adobe Systems Romania SRL | Provides technical and customer support services depending on region of customer. | Romania | — |
| 70 | Adobe Systems Iberica, S.L. | Provides technical and customer support services depending on region of customer. | Spain | — |
| 71 | Adobe Systems Nordic AB | Provides technical and customer support services depending on region of customer. | Sweden | — |
| 72 | Adobe Research Schweiz AG | Provides technical and customer support services depending on region of customer. | Switzerland | — |
| 73 | Adobe Systems Schweiz GmbH | Provides technical and customer support services depending on region of customer. | Switzerland | — |
| 74 | Adobe Systems Europe Limited | Provides technical and customer support services depending on region of customer. | United Kingdom | — |
| 75 | Adobe Development ARM, LLC | Provides technical and customer support services depending on region of customer. | Armenia | — |
| 76 | Frame.io | Provides technical and customer support services depending on region of customer. | USA | — |
| 77 | Marketo, Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 78 | Marketo EMEA Ltd. | Provides technical and customer support services depending on region of customer. | United Kingdom | — |
| 79 | Workfront Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
| 80 | Semrush Inc. | Provides technical and customer support services depending on region of customer. | USA | — |
Get an email when Marketo changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Marketo
- Subprocessor list
- checked November 2, 2026 www.adobe.com ↗
Change history
Tracking since October 25, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Marketo subprocessors FAQ
- How many subprocessors does Marketo use?
- Marketo lists 80 subprocessors on its published list, including Microsoft Corporation, Amazon Web Services, Inc., Snowflake Computing Inc., Akamai Technologies Inc., and Cloudflare, Inc. and 75 more.
- Where does Marketo process customer data?
- The subprocessors named by Marketo are located in USA, EU, UK, India, Germany, and Japan and 22 other locations, as stated on its list.
- When was Marketo's subprocessor list last checked?
- ClauseTrail last checked Marketo's subprocessor list on November 2, 2026. Lists are re-checked daily.
- How do I find out when Marketo adds or removes a subprocessor?
- ClauseTrail monitors Marketo's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.