Hotjar Subprocessors List (October 2026): Changes and History

Hotjar names 43 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked October 2, 2026 Official source ↗

Hotjar subprocessors (October 2026)

# Subprocessor Purpose Location Data
1 Content Square SAS Support, Maintenance, Professional Services Paris, France Visitor, Usage
2 Content Square Israel Ltd. Support, Maintenance, Professional Services Tel Aviv, Israel Visitor, Usage
3 Content Square Singapore PTE Support, Professional Services Singapore Visitor, Usage
4 Content Square Spain, S.L. Professional Services Madrid, Spain Visitor, Usage
5 Contentsquare Japan G.K. Professional Services Tokyo, Japan Visitor, Usage
6 ContentSquare DXA SAAS Solutions LLC Professional Services Dubai, UAE Visitor, Usage
7 ContentSquare Italy S.r.l. Support, Professional Services Milan, Italy Visitor, Usage
8 ContentSquare Egypt Support, Professional Services Cairo, Egypt Visitor, Usage
9 Content Square Canada Professional Services Toronto, Canada Visitor, Usage
10 Hotjar Germany GmbH Support, Maintenance, Professional Services Berlin, Germany Visitor, Usage
11 Hotjar UK Limited Support, Maintenance, Professional Services London, UK Visitor, Usage
12 Hotjar Netherlands BV Support, Maintenance, Professional Services Amsterdam, Netherlands Visitor, Usage
13 Hotjar Web Portugal, Unipessoal LDA Support, Maintenance, Professional Services Porto Salvo, Portugal Visitor, Usage
14 Hotjar Web Services Spain S.L. Support, Maintenance, Professional Services Barcelona, Spain Visitor, Usage
15 Loris Technologies, Ltd. Support, Maintenance, Professional Services and conversational intelligence services Tel Aviv, Israel Service Agent, End-User
16 Atlassian Pty Ltd (Jira) Customer support and ticketing services Sydney, Australia Visitor, Usage, Participants
17 Zendesk, Inc. Customer support and ticketing services San Francisco, USA Visitor, Usage, Participants
18 Ada Support, Inc. Customer support and ticketing services Toronto, Canada Visitor, Usage, Participants
19 Atoms - Retex — Milan, Italy Visitor
20 Cardinal Path LLC — Illinois, USA Visitor
21 Converteo SAS — Paris, France Visitor
22 Dentsu Manchester Limited — Manchester, UK Visitor
23 Group Onepoint SAS — Paris, France Visitor
24 Level Access, Inc. — Virginia, USA Visitor
25 Scaletrix.AI (Alabs AI Privacy Limited) — Gurgaon, India Visitor
26 Temesis SAS — Paris, France Visitor
27 Up Reply GmbH — Munich, Germany Visitor
28 Zilker Trail Consulting — Texas, USA Visitor
29 Amazon Web Services, Inc. Data hosting for the following plans: Pro & Enterprise and Experience Analytics Extension to Product Analytics (“DXA Extension”) Customer may select* either: Europe: Ireland (AWS-EU-West-1) or USA: Virginia, USA (AWS-US-East-1) Visitor
30 Microsoft Azure Data hosting for the following plans: Pro & Enterprise and Experience Analytics Extension to Product Analytics (“DXA Extension”) Customer may select* either: Europe: Ireland (Azure-North Europe) or USA: Virginia, USA (Azure-East US) Visitor
31 Amazon Web Services Bedrock Provides Large Language Model (LLM) for the following plans: Growth, Pro, and Enterprise Based on the location of the Customer, LLM is served from: Europe: Ireland (AWS-EU-West-1), United Kingdom (AWS-EU-West-2), France (AWS-EU-West-3), Germany (AWS-EU-Central-1), Sweden (AWS-EU-North-1), Italy (AWS-EU-South-1), or Spain (AWS-EU-South-2), or USA: Virginia, USA (AWS-US-East-1), Ohio, USA (AWS-US-East-2), or Oregon, USA (AWS-US-West-2) Visitor
32 Microsoft Corporation (Azure) Provides Large Language Model (LLM) for the following plans: Growth, Pro, and Enterprise Based on the location of the Customer, LLM is served from: Europe or USA Visitor
33 Amazon Web Services (AWS) Hosting of Sense Chat and Customer Data and backups Data is hosted in the same region selected by Customer under Section 1 above: Europe: Ireland (AWS-EU-West-1), or USA: Virginia, USA (AWS-US-East-1) Visitor
34 OpenAI OpCo, LLC Provides Large Language Model (LLM) LLM is served in the same region selected by Customer under Section 1 above: Europe or USA Visitor
35 Daily.co Hosting of recordings* Europe: Ireland (AWS-EU-West-1)* Participants
36 Twilio Inc. Data hosting Dublin, Ireland Participants
37 Postmark Email delivery service Chicago, USA Participants
38 Tremendous, LLC Participant rewards provider New York, USA Participants
39 Microsoft Corporation, (Azure OpenAI Service) Provides Large Language Model (LLM) France Visitor
40 Deepgram, Inc. Speech-to-text services San Francisco, USA Agent, Requestor
41 Snowflake Inc. Data warehouse USA: Ohio, USA (AWS-US-East-2) Agent, Requestor
42 Salesforce, Inc. Tableau Dashboard reporting feature San Francisco, USA Agent
43 Turbopuffer Inc. Vector database search and index service USA: Ohio, USA (AWS-US-East-2) Agent, Requestor

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Documents we track for Hotjar

Subprocessor list
checked October 2, 2026 contentsquare.com ↗

Change history

Tracking since October 2, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Hotjar subprocessors FAQ

How many subprocessors does Hotjar use?
Hotjar lists 43 subprocessors on its published list, including Content Square SAS, Content Square Israel Ltd., Content Square Singapore PTE, Content Square Spain, S.L., and Contentsquare Japan G.K. and 38 more.
Where does Hotjar process customer data?
The subprocessors named by Hotjar are located in USA, France, Paris, San Francisco, USA (AWS-US-East-1), and USA (AWS-US-East-2) and 57 other locations, as stated on its list.
When was Hotjar's subprocessor list last checked?
ClauseTrail last checked Hotjar's subprocessor list on October 2, 2026. Lists are re-checked daily.
How do I find out when Hotjar adds or removes a subprocessor?
ClauseTrail monitors Hotjar's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.