How many subprocessors does Workato use?

Workato lists 25 subprocessors on its published list, including or a third party, Name, Amazon Web, Intercom Inc., and Stripe Inc. and 20 more.

Where does Workato process customer data?

The subprocessors named by Workato are located in United States, Singapore, (at customer's option of, European Union, Germany, and Intelligent and 8 other locations, as stated on its list.

Does Workato use customer data to train AI models?

According to its terms of service, Workato uses customer data to train AI models unless customers opt out: “in no event will Workato use the Account Holder Data to train or improve any models, except with Account Holder's prior written permission or instruction”

When was Workato's subprocessor list last checked?

ClauseTrail last checked Workato's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when Workato adds or removes a subprocessor?

ClauseTrail monitors Workato's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Workato Subprocessors List (September 2026): Changes and History

Workato names 25 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

Workato subprocessors (September 2026)

#	Subprocessor	Purpose	Location	Data
1	or a third party	this is termed a Sub-Processor. A Sub-Processor is a Data Processor engaged by Workato	—	—
2	Name	Purposes	Locations	Website
3	Amazon Web	Cloud infrastructure.	Germany, Singapore	https://aws.amazon.com
4	Intercom Inc.	Online chat.	United States	https://www.intercom.com
5	Stripe Inc.	Payment processing (only for	United States	https://www.stripe.com
6	customers.	All	outbound	—
7	MessageBird	customers	using	Agent
8	USA Inc.	Support.	regions other than EU)	https://messagebird.com
9	d/b/a SparkPost	The processing of outbound	European Union	—
10	Twilio, Inc.	applicable for customers using	United States	https://www.twilio.com
11	OpenAI LLC	Feature. Only applicable for	United States	https://openai.com/
12	Workato	Go,	Intelligent	customer's option of
13	Microsoft Azure	Document Processing (IDP by	Workato’s Data Center)	https://azure.microsoft.co
14	Services Inc.	Workato. Only applicable for	inference processing for	https://aws.amazon.com/
15	(AWS Bedrock)	customers who opt in to use	Singapore, Japan	bedrock/
16	(SageMaker)	opt in to use the applicable AI	(at customer's option of	sagemaker/
17	MongoDB Inc.	Provision of Agent X Support.	United States	https://www.mongodb.co
18	Auth0, LLC	Provision of Agent X Support.	United States	https://auth0.com/
19	Holistics.io	Provision of Agent X Support.	United States	https://www.holistics.io/
20	Google LLC https	//cloud.google.com/	—	—
21	(Google Cloud	Provision of Agent X Support.	United States	—
22	Anthropic, PBC	Provision of Otto Feature.	United States	m/
23	Eleven Labs Inc.	Provision of Otto Feature.	United States	https://elevenlabs.io/
24	Orderful, Inc.	interchange - Workato EDI.	United States	https://www.orderful.com/
25	Wiz, Inc.	tool.	Japan or Australia (at	https://www.wiz.io/

Get an email when Workato changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Workato free

AI and customer data at Workato

What Workato's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Yes, unless you opt out

“in no event will Workato use the Account Holder Data to train or improve any models, except with Account Holder's prior written permission or instruction”
Terms of service, www.workato.com ↗
Sends customer data to AI model providers: Not stated in the documents we track.
How to opt out: Workato will not use Account Holder Data to train or improve models unless the customer gives prior written permission or instruction.

“in no event will Workato use the Account Holder Data to train or improve any models, except with Account Holder's prior written permission or instruction”
Terms of service, www.workato.com ↗

Documents we track for Workato

Privacy policy: checked September 26, 2026 www.workato.com ↗
Subprocessor list: checked September 26, 2026 assets.ctfassets.net ↗
Terms of service: checked September 26, 2026 www.workato.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Workato subprocessors FAQ

How many subprocessors does Workato use?: Workato lists 25 subprocessors on its published list, including or a third party, Name, Amazon Web, Intercom Inc., and Stripe Inc. and 20 more.
Where does Workato process customer data?: The subprocessors named by Workato are located in United States, Singapore, (at customer's option of, European Union, Germany, and Intelligent and 8 other locations, as stated on its list.
Does Workato use customer data to train AI models?: According to its terms of service, Workato uses customer data to train AI models unless customers opt out: “in no event will Workato use the Account Holder Data to train or improve any models, except with Account Holder's prior written permission or instruction”
When was Workato's subprocessor list last checked?: ClauseTrail last checked Workato's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when Workato adds or removes a subprocessor?: ClauseTrail monitors Workato's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.