How many subprocessors does ElevenLabs use?

ElevenLabs lists 32 subprocessors on its published list, including ElevenLabs Affiliates, Google Cloud Platform, Amazon Web Services, Azure, and Anthropic and 27 more.

Where does ElevenLabs process customer data?

The subprocessors named by ElevenLabs are located in US, United States, EU, Global, Enterprise: US or Customer's Selected Hosting Location, and Non-Enterprise: US, EU or Singapore and 6 other locations, as stated on its list.

How quickly does ElevenLabs report a personal data breach to customers?

According to its DPA, ElevenLabs reports a personal data breach to customers without undue delay, with no set deadline: “ElevenLabs shall notify Customer without undue delay upon confirming a Security Incident, providing Customer with reasonable information relating to such Security Incident”

How much notice does ElevenLabs give before adding a subprocessor?

ElevenLabs's DPA gives 30 days' notice of a new subprocessor, the time customers have to object: “ElevenLabs will notify Customer at least thirty (30) days prior to appointing any new or replacement Subprocessor”

How does ElevenLabs transfer personal data outside the EU?

ElevenLabs's DPA relies on standard contractual clauses, the EU–US Data Privacy Framework, and adequacy decisions: “Customer hereby authorizes ElevenLabs to perform Data Transfers: (i) to any country deemed to have an adequate level of data protection by the European Commission”

When was ElevenLabs's subprocessor list last checked?

ClauseTrail last checked ElevenLabs's subprocessor list on October 5, 2026. Lists are re-checked daily.

How do I find out when ElevenLabs adds or removes a subprocessor?

ClauseTrail monitors ElevenLabs's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

ElevenLabs Subprocessors List (October 2026): Changes and History

ElevenLabs subprocessors (October 2026)

#	Subprocessor	Purpose	Location
1	ElevenLabs Affiliates	ElevenLabs leverages its affiliates in connection with providing Services to its customers. These affiliates include Eleven Labs Ltd. (UK), Eleven Labs Poland Sp. z o.o (Poland), Eleven Labs Japan Godo Kaisha (Japan), Eleven Labs Tech Middle East Ltd (UAE), Eleven Labs Auto India Pvt Ltd (India), Eleven Labs Ireland Global Empl. Ltd (Ireland), Eleven Labs Netherlands B.V. (Netherlands), Eleven Labs Tech Singapore Pte. Ltd. (Singapore) and Eleven Labs Switzerland GmbH (Switzerland).	Global
2	Google Cloud Platform	Cloud infrastructure, security, data storage & LLM Services	Enterprise: US or Customer's Selected Hosting Location, Non-Enterprise: US, EU or Singapore
3	Amazon Web Services	Cloud infrastructure & data storage	Enterprise: US or Customer's Selected Hosting Location, Non-Enterprise: US, EU or Singapore
4	Azure	Cloud infrastructure, data storage & LLM Services	India
5	Anthropic	LLM Services - Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. (This is not the subprocessor for Anthropic models made available in ElevenAgents)	United States
6	OpenAI	LLM Services - Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality.	US/EU
7	Asana	Asana is used to track tickets and issues from a help desk perspective.	US
8	Slack	Slack is used for communication with clients and to manage support tickets	US
9	Zendesk	Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions	US
10	PostHog	PostHog is used for product analytics, allowing to gather insights about website interactions and gather insights to improve services.	EU
11	Pylon	Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service	US
12	Stripe	Backend of payment infrastructure of applicable users.	US
13	Zapier	Zapier helps sync data between customer service tools to offer better integration and response times to issues. Service does not perform any data storage.	US
14	Sigma	Sigma is a business intelligence tool that helps in analyzing data by creating visual reports and dashboards for decision-making. Service does not perform any data storage.	US
15	Trustpilot	ElevenLabs leverages TrustPilot to obtain and verify reviews of ElevenLabs' services from its non-enterprise customers.	EU
16	Cinder	Platform for abuse detection, moderation and enforcement.	EU
17	Twilio	Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't already have it enabled.	US
18	Fivetran	Fivetran is a data integration platform that helps to move data from various sources into a data warehouse for analysis. Service does not perform any data storage.	US
19	xAI	Customer needs to enable integration before any data is sent to subprocessor. LLM Services	US
20	ByteDance	Generation and processing of synthetic media content	Indonesia, Malaysia, EU
21	Creatify	Generation and processing of synthetic media content	United States
22	Fal	Generation and processing of synthetic media content	Global
23	Hive	Content moderation, classification, and analysis of user-provided content to support safety and compliance	United States
24	Kling	Generation and processing of synthetic media content	Singapore
25	Runway	Generation and processing of synthetic media content	United States
26	Sync	Generation and processing of synthetic media content	United States
27	MongoDB	Database management and storage	Enterprise: US or Customer's Selected Hosting Location, Non-Enterprise: US, EU or Singapore
28	Plain	Customer support	United Kingdom
29	Fireworks AI	LLM Services	Global
30	Databricks	LLM Services	Global
31	Reality Defender	Optional integration for ElevenAgents. Safety Detections	US
32	Tailscale	Networking	US/EU

Key DPA terms at ElevenLabs

What ElevenLabs's data processing agreement commits to, with the sentence each answer comes from. SCCs or the Data Privacy Framework: what's the difference?

Breach notification: Without undue delay, with no set deadline

“ElevenLabs shall notify Customer without undue delay upon confirming a Security Incident, providing Customer with reasonable information relating to such Security Incident”
DPA, elevenlabs.io ↗
Notice of a new subprocessor: 30 days ahead

“ElevenLabs will notify Customer at least thirty (30) days prior to appointing any new or replacement Subprocessor”
DPA, elevenlabs.io ↗
Transfers outside the EU: Standard contractual clauses, the EU–US Data Privacy Framework, and adequacy decisions

“Customer hereby authorizes ElevenLabs to perform Data Transfers: (i) to any country deemed to have an adequate level of data protection by the European Commission”

“including on the basis of the EU-US Data Privacy Framework”

“pursuant to the SCCs referred to in this Section 11, as applicable”
DPA, elevenlabs.io ↗
Customer data after the contract ends: Deleted within 30 days of the contract ending

“Customer Content will be deleted from the Services within thirty (30) days of the expiration or termination of the Agreement, unless Customer consents to retention beyond such period”
DPA, elevenlabs.io ↗
Audit rights: Through certifications and audit reports only

“ElevenLabs shall make available to Customer a then-current, industry standard third-party audit certification or report, which may include a SOC 2 Type II report.”
DPA, elevenlabs.io ↗

Documents we track for ElevenLabs

DPA: checked October 4, 2026 changed September 30, 2026 elevenlabs.io ↗
Privacy policy: checked October 4, 2026 changed September 30, 2026 elevenlabs.io ↗
Subprocessor list: checked October 5, 2026 compliance.elevenlabs.io ↗
Terms of service: checked October 4, 2026 changed September 30, 2026 elevenlabs.io ↗

Change history

Tracking since October 5, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

ElevenLabs subprocessors FAQ

How many subprocessors does ElevenLabs use?: ElevenLabs lists 32 subprocessors on its published list, including ElevenLabs Affiliates, Google Cloud Platform, Amazon Web Services, Azure, and Anthropic and 27 more.
Where does ElevenLabs process customer data?: The subprocessors named by ElevenLabs are located in US, United States, EU, Global, Enterprise: US or Customer's Selected Hosting Location, and Non-Enterprise: US, EU or Singapore and 6 other locations, as stated on its list.
How quickly does ElevenLabs report a personal data breach to customers?: According to its DPA, ElevenLabs reports a personal data breach to customers without undue delay, with no set deadline: “ElevenLabs shall notify Customer without undue delay upon confirming a Security Incident, providing Customer with reasonable information relating to such Security Incident”
How much notice does ElevenLabs give before adding a subprocessor?: ElevenLabs's DPA gives 30 days' notice of a new subprocessor, the time customers have to object: “ElevenLabs will notify Customer at least thirty (30) days prior to appointing any new or replacement Subprocessor”
How does ElevenLabs transfer personal data outside the EU?: ElevenLabs's DPA relies on standard contractual clauses, the EU–US Data Privacy Framework, and adequacy decisions: “Customer hereby authorizes ElevenLabs to perform Data Transfers: (i) to any country deemed to have an adequate level of data protection by the European Commission”
When was ElevenLabs's subprocessor list last checked?: ClauseTrail last checked ElevenLabs's subprocessor list on October 5, 2026. Lists are re-checked daily.
How do I find out when ElevenLabs adds or removes a subprocessor?: ClauseTrail monitors ElevenLabs's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.