Ping Identity Subprocessors List (November 2026): Changes and History
Ping Identity names 43 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 2, 2026
Official source ↗
Ping Identity subprocessors (November 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Amazon Web Services – Infrastructure & Email Notifications (AWS) | Data center providing infrastructure-as-a-service and email notification services for customers. Customers select the region(s) of data residency | United States, Germany, Ireland, Australia, Canada, Singapore |
| 2 | Amazon Web Services – Rekognition Image Verification (AWS) | Rekognition image verification. Data is stored in region(s) selected by customer for PingOne tenant. | United States, Germany, Ireland, Australia, Canada, Singapore |
| 3 | Amazon Web Services – Push Notification Services (AWS) | Push notification services for customers. Customers select the region(s) of data residency offered by Ping Identity | United States, Germany, Ireland, Australia, Canada, Singapore |
| 4 | Twilio | Secure SMS OTP and voice authentication | United States |
| 5 | Vonage | Secure SMS authentication | United States |
| 6 | Data Zoo | Offering provides real-time identity verification by accessing authoritative data sources | United States, Canada, Australia, Singapore, Germany |
| 7 | IDLayr | Provides mobile-based identity verification using phone numbers as secure digital identities | United States, Germany |
| 8 | Mitek Systems | Document verification and image verification | United States, Ireland, Canada |
| 9 | MX Technologies | Authenticates account ownership through document-based verification | United States |
| 10 | Signicat | Supports near field communication (NFC) reading and verification of chip-enabled government identity documents | Ireland |
| 11 | Trinsic | Enable global interoperability of digital identities | United States, India |
| 12 | Transunion | Verifying and processing biographic data and PII like address, name, SSN. Also verifying the identity associated with a payment card | United States |
| 13 | Veriff | Identification document verification | United States, Ireland |
| 14 | Google LLC | Hosting and analytics; Corporate email and documentation. Email correspondence and documents may contain customer data | United States |
| 15 | Elasticsearch Inc | Visualization and analytics | — |
| 16 | Secret Double Octopus | Passwordless authentication | Israel |
| 17 | Google Vertex AI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance. Inference is co-located with the customer's deployment region | — |
| 18 | OpenAI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance | — |
| 19 | Datadog | SaaS monitoring and observability platform | Germany |
| 20 | Cloudflare | Cloudflare provides a content delivery network and distributed DOS attack prevention services, and offers security and performance benefits to all Ping cloud customers. Customers cannot select the region where data is processed | Cloudflare Network Locations |
| 21 | New Relic | Application performance management. Performance metrics for customer tenants | United States |
| 22 | Splunk | Operational logs and business analytics. Customer data is logged for event monitoring and troubleshooting purposes and is retained in the region of residency | United States, Germany, Australia, Canada |
| 23 | Appfire | Salesforce-to-Jira integration. Securely automates transfer of support ticket data from Salesforce to Jira | United States |
| 24 | Atlassian Cloud | Documentation and issue tracking. Customer documentation and data related to support cases may be stored in Atlassian Cloud | United States |
| 25 | Box | Storage and transfer of log files for customer support. Generally applicable when a customer files a support case and attaches customer data to the ticket (e.g., attachments, log files) | United States |
| 26 | Code42 | Backup of customer support endpoints. Customer data related to support cases may be processed on endpoints in use by customer support personnel. All data is encrypted and the encryption key is controlled by Ping | United States |
| 27 | Crowdstrike | Incident response. Crowdstrike might have access to customer data in the event of a security incident | United States |
| 28 | Glean | Glean provides AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity | United States |
| 29 | Google Chronicle | Security log and event management; security analytics. Customer data is logged for security monitoring and troubleshooting purposes | United States |
| 30 | OwnBackup | Cloud backup of Salesforce data. When customers file a support case in Salesforce, that data will be backed up periodically | United States |
| 31 | Salesforce | Service cloud that facilitates the customer support ticketing process. Customer data related to support cases may be stored in Salesforce | United States |
| 32 | SupportLogic | Customer support case management. Used to increase productivity and improve backlog management for the global customer support team | United States |
| 33 | Ping Identity Corporation | Support and Operations | United States |
| 34 | ForgeRock AUS Pty. Ltd | Support and Operations | Australia |
| 35 | Ping Identity Australia Pty Ltd | Support and Operations | Australia |
| 36 | Ping Identity Canada Inc | Support and Operations | Canada |
| 37 | Ping Identity France | Support and Operations | France |
| 38 | Ping Identity Deutschland GmbH | Support and Operations | Germany |
| 39 | Ping Identity India Private Limited | Support and Operations | India |
| 40 | Ping Identity Israel Ltd. | Support and Operations | Israel |
| 41 | Ping Identity NZ Limited | Support and Operations | New Zealand |
| 42 | Ping Identity AS | Support and Operations | Norway |
| 43 | Ping Identity Singapore Pte. Ltd. | Support and Operations | Singapore |
Get an email when Ping Identity changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Ping Identity
- Subprocessor list
- checked November 2, 2026 www.pingidentity.com ↗
Change history
Tracking since October 15, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Ping Identity subprocessors FAQ
- How many subprocessors does Ping Identity use?
- Ping Identity lists 43 subprocessors on its published list, including Amazon Web Services – Infrastructure & Email Notifications (AWS), Amazon Web Services – Rekognition Image Verification (AWS), Amazon Web Services – Push Notification Services (AWS), Twilio, and Vonage and 38 more.
- Where does Ping Identity process customer data?
- The subprocessors named by Ping Identity are located in United States, Germany, Australia, Canada, Ireland, and Singapore and 6 other locations, as stated on its list.
- When was Ping Identity's subprocessor list last checked?
- ClauseTrail last checked Ping Identity's subprocessor list on November 2, 2026. Lists are re-checked daily.
- How do I find out when Ping Identity adds or removes a subprocessor?
- ClauseTrail monitors Ping Identity's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.