Zip Subprocessors List (November 2026): Changes and History
Zip names 21 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 3, 2026
Official source ↗
Zip subprocessors (November 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Amazon Web Services, Inc. (AWS) | Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services. | USA, Germany | Names, email addresses, IP addresses, job titles, phone numbers |
| 2 | Anthropic, PBC | Zip utilizes Anthropic for customers enrolled in AI assisted features and functionality. If enabled by customers, Anthropic may process customer data. | USA | Names, emails addresses |
| 3 | Asana, Inc. | Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana. | USA | Names, email addresses |
| 4 | Catamorphic Co. dba LaunchDarkly | Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly. | USA | Names, email addresses |
| 5 | Datadog, Inc. | Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues. | USA | Names, email addresses, IP addresses |
| 6 | Fivetran Inc. | Zip shall utilize Fivetran to extract, transform, and load data from customers' application instances into our data warehouses. | USA | Names, emails addresses, job titles, IP addresses, phone numbers |
| 7 | Fullstory, Inc. | Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues. | USA | Names, email addresses |
| 8 | Google LLC | Zip utilizes Google, including Google Workspace for corporate email and file storage. Google Cloud Platform for cloud and generative artificial intelligence services. Data submitted by customers may be processed by Google. | USA | Names, emails addresses, IP addresses |
| 9 | Intercom, Inc. | Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom. | USA | Names, emails addresses |
| 10 | LangChain, Inc. | Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability. Customer data may be included in logs and metrics solely to improve issue resolution and system performance. | USA | Names, email addresses, purchase and usage logs |
| 11 | Linear Orbit, Inc. | Zip utilizes Linear for certain bug triaging/ticket management. Data submitted by customers to Zip customer support may be processed by Linear. | USA | Names, email addresses |
| 12 | Microsoft Corporation | Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data. | USA | Names, emails addresses |
| 13 | Omni Analytics Inc. | Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data. | USA, EU, Canada, Australia | Names, address, email addresses, purchase and usage logs, IT Information |
| 14 | OpenAI, LLC | Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data. | USA | Names, emails addresses |
| 15 | Segment, Inc. | Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues. | USA | Names, email addresses, IP addresses |
| 16 | Slack Technologies, Inc. | Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data. | USA | Names, emails addresses |
| 17 | Snowflake, Inc. | Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features. | USA | Names, emails addresses, job titles, phone numbers |
| 18 | Sovos Compliance, LLC | Zip utilizes Sovos to power its global e-invoicing offering. Data provided by customer may be sent to and processed by Sovos, where customer has opted to use e-invoicing. | USA | Names, email addresses, job titles, phone numbers, purchase and usage logs, IT Information, IP addresses |
| 19 | Zendesk, Inc. | Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk. | USA | Names, emails addresses |
| 20 | Fireworks.ai | Zip uses Fireworks.ai as an infrastructure provider for hosting AI models. These models are used during software development, troubleshooting, and may also be integrated into AI-powered features in Zip's Platform. | USA | Identifiers, such as name, e-mail address and IP address, Commercial information such as records of products or services purchased, Internet or other similar network activity such as Usage Data, Geolocation data such as IP address, Professional or employment-related information such as title of profession, employer, professional background, Account access credentials for the Services |
| 21 | SpaceXAI LLC | Zip uses SpaceXAI for AI inference and processing services (text generation, code generation, voice, image, and video generation, and API responses) and may also be integrated into AI-powered features in Zip's Platform. | USA | User prompts and inputs (which may incidentally contain names, email addresses, or other personal data embedded in code, text, or files submitted by Authorized Users), account identifiers and authentication data passed through from Anysphere, technical/usage data (IP addresses, device type, session metadata) |
Get an email when Zip changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Zip
- Subprocessor list
- checked November 3, 2026 zip.com ↗
Change history
Tracking since October 16, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Zip subprocessors FAQ
- How many subprocessors does Zip use?
- Zip lists 21 subprocessors on its published list, including Amazon Web Services, Inc. (AWS), Anthropic, PBC, Asana, Inc., Catamorphic Co. dba LaunchDarkly, and Datadog, Inc. and 16 more.
- Where does Zip process customer data?
- The subprocessors named by Zip are located in USA, Australia, Canada, EU, and Germany, as stated on its list.
- When was Zip's subprocessor list last checked?
- ClauseTrail last checked Zip's subprocessor list on November 3, 2026. Lists are re-checked daily.
- How do I find out when Zip adds or removes a subprocessor?
- ClauseTrail monitors Zip's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.