UKG Subprocessors List (September 2026): Changes and History
UKG names 17 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 28, 2026
Official source ↗
UKG subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Amazon Web Services, Inc. Data Processing Location | Dependent Upon Chosen Infrastructure — IrelandUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Email NotificationsScope & Type of Data — Identification, and Contact InformationData Retention | As per the MSA Learn more |
| 2 | Arize AI Data Processing Location | BelgiumUKG Family Product — UKG Ready, UKG Pro Pay and People Center, UKG Pro WorkForce Management, Everything Benefits, HRSD (including People Assist and UKG Pro Document Manager)Role in Delivery of Services — Troubleshooting, debugging, performance monitoring, and analytics to support system observability and optimization.Scope & Type of Data — Telemetry data containing traces that represent individual request journeys through our system, including processing times and associated metadata.Data Retention | As per the MSA Learn more |
| 3 | Clari, Inc. Data Processing Location | USUKG Family Product — HRSD, UKG Workforce Central, UKG OneView, UKG Ready, UKG Pro Pay and People Center, UKG Pro Workforce ManagementRole in Delivery of Services — Customer Relationship Management (CRM) data analyticsScope & Type of Data — CRM data such as business contact information and activity logsData Retention | As per the MSA Learn more |
| 4 | Cloudflare Data Processing Location | According to User IPUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Security (CDN)Scope & Type of Data — All data applicable to the servicesData Retention | Data In-Transit Learn more |
| 5 | DataDog, Inc. Data Processing Location | GermanyUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Operations Data Platform for Log and Machine EventsScope & Type of Data — Computer events about the Services and user activities, which form an audit trailData Retention | As per the MSA Learn more |
| 6 | Elastic.co Data Processing Location | GermanyUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Search FunctionScope & Type of Data — Identification (name, surname), Contact informationData Retention | As per the MSA Learn more |
| 7 | Google, LLC Data Processing Location | USUKG Family Product — UKG Ready, HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Google Translate, Email/File StorageScope & Type of Data — Service data including personal data related to the provision of servicesData Retention | As per the MSA Learn more |
| 8 | Grafana Data Processing Location | USUKG Family Product — UKG Pro Workforce Management, UKG Pro Pay and People Center, UKG Ready, HRSD, EZ CallRole in Delivery of Services — Provides observability services for monitoring, alerting, and operational analytics.Scope & Type of Data — Operational telemetry (metrics, traces, synthetic test data, profiling, and RUM performance signals).Data Retention | As per the MSA Learn more |
| 9 | Looker Data Sciences Inc. Data Processing Location | Dependent Upon Chosen Infrastructure — Germany, USUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Business intelligance and data analyticsScope & Type of Data — Service data including personal data related to the provision of services Data Retention | As per the MSA Learn more |
| 10 | Mailgun Technologies, Inc. Data Processing Location | USUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager), UKG Pro Pay and People CenterRole in Delivery of Services — Email NotificationsScope & Type of Data — Identification & ContactData Retention | As per the MSA Learn more |
| 11 | Nexmo, Inc. (formerly Vonage) Data Processing Location | Dependent Upon Chosen Infrastructure — Ireland, Netherlands, USUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Cloud Communication ServicesScope & Type of Data — Contact informationData Retention | 90 Days Learn more |
| 12 | Pendo.io, Inc. Data Processing Location | USUKG Family Product — HRSD, UKG OneView, UKG Ready, UKG Pro Pay and People Center, UKG Pro Workforce ManagementRole in Delivery of Services — In-App User Engagement and Feedback Platform — used to deliver in-app messaging, walkthrough guides, surveys, product adoption nudges, and to collect usage analytics and customer feedback within UKG applications.Scope & Type of Data — Email address for mapping to Salesforce contacts, Product usage metadata (feature clicks, page visits, guide views), Feedback responses and interaction logs related to in-app messages or guides. No sensitive personal data (e.g., payroll, benefits, or timekeeping data) is passed to Pendo. Pendo does not process or store customer payroll data, HR records, benefits information, or any sensitive UKG internal data. It is limited to data relevant for improving end-user experience and adoption.Data Retention | As per the MSA Learn more |
| 13 | Ringcentral, Inc. Data Processing Location | France, Netherlands, UKUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Support Call RoutingScope & Type of Data — Identification (name, surname), Contact information (phone number), voice recordingData Retention | 90 Days Learn more |
| 14 | Salesforce.com, Inc. Data Processing Location | USUKG Family Product — Great Place To Work, UKG Workforce Central, UKG OneView, UKG Ready, UKG Pro Pay and People Center, UKG Pro Workforce ManagementRole in Delivery of Services — Customer Support PortalScope & Type of Data — Identification, Contact, and Ticket Information Data Retention | As per the MSA Learn more |
| 15 | Schoox, Inc. Data Processing Location | USUKG Family Product — UKG Ready, UKG Pro Pay and People Center, UKG Pro Workforce ManagementRole in Delivery of Services — Learning Management SystemScope & Type of Data — All data applicable to the servicesData Retention | As per the MSA Learn more |
| 16 | Splunk, Inc. Data Processing Location | GermanyUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Security MonitoringScope & Type of Data — Log events that may contain IP address, username, email addressData Retention | As per the MSA Learn more |
| 17 | Zendesk, Inc. Data Processing Location | USUKG Family Product — HRSD (Including UKG Pro People Assist & UKG Pro Document Manager)Role in Delivery of Services — Support Management ToolScope & Type of Data — Identification, Contact, and Ticket Information Data Retention | As per the MSA Learn more |
Get an email when UKG changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for UKG
- Privacy policy
- checked September 28, 2026 www.ukg.com ↗
- Subprocessor list
- checked September 28, 2026 www.ukg.com ↗
- Terms of service
- checked September 28, 2026 www.ukg.com ↗
Change history
Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
UKG subprocessors FAQ
- How many subprocessors does UKG use?
- UKG lists 17 subprocessors on its published list, including Amazon Web Services, Inc. Data Processing Location, Arize AI Data Processing Location, Clari, Inc. Data Processing Location, Cloudflare Data Processing Location, and DataDog, Inc. Data Processing Location and 12 more.
- Where does UKG process customer data?
- The subprocessors named by UKG are located in As per the MSA Learn more, 90 Days Learn more, and Data In-Transit Learn more, as stated on its list.
- When was UKG's subprocessor list last checked?
- ClauseTrail last checked UKG's subprocessor list on September 28, 2026. Lists are re-checked daily.
- How do I find out when UKG adds or removes a subprocessor?
- ClauseTrail monitors UKG's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.