Normative Subprocessors List (September 2026): Changes and History
Normative names 12 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 28, 2026
Official source ↗
Normative subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | AWS Europe (Amazon Web Services EMEA SARL) | Hosts the core application logic, plus file storage & certain databases. | Germany, Sweden |
| 2 | MongoDB Atlas (MongoDB Limited) | Hosts certain application databases. | Germany, Sweden |
| 3 | Auth0 (Auth0®, Inc.) | User authentication. | Germany |
| 4 | Google (Google Cloud EMEA Limited) | Platform data hosting. | Ireland, Netherlands |
| 5 | Cloudflare (Cloudflare, Inc.) | Application networking services, including DNS. | USA (SCCs) |
| 6 | SendGrid (Twilio Ireland Limited) | Sending emails to platform users (e.g. invites). | USA (SCCs) |
| 7 | Zendesk (Zendesk, Inc) | Platform help center and support communication. | Germany |
| 8 | OpenAI (OpenAI Ireland Ltd) | AI-aided functionality (including categorization recommendations and search). | USA (SCCs) |
| 9 | Claude (Anthropic PBC) | AI-aided functionality. | USA (SCCs) |
| 10 | Normative UK (Normative Ltd) | Delivery of the Normative service | UK (Adequacy) |
| 11 | Normative Germany (Normative DE Services GmbH) | Delivery of the Normative service | Germany |
| 12 | Normative Denmark (Normative ApS) | Delivery of the Normative service | Denmark |
Get an email when Normative changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Normative
- DPA
- checked September 28, 2026 normative.io ↗
- Privacy policy
- checked September 28, 2026 normative.io ↗
- Subprocessor list
- checked September 28, 2026 normative.io ↗
- Terms of service
- checked September 28, 2026 normative.io ↗
- Trust page
- trust.normative.io ↗
Change history
Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Normative subprocessors FAQ
- How many subprocessors does Normative use?
- Normative lists 12 subprocessors on its published list, including AWS Europe (Amazon Web Services EMEA SARL), MongoDB Atlas (MongoDB Limited), Auth0 (Auth0®, Inc.), Google (Google Cloud EMEA Limited), and Cloudflare (Cloudflare, Inc.) and 7 more.
- Where does Normative process customer data?
- The subprocessors named by Normative are located in Germany, USA (SCCs), Sweden, Denmark, Ireland, and Netherlands and 1 other locations, as stated on its list.
- When was Normative's subprocessor list last checked?
- ClauseTrail last checked Normative's subprocessor list on September 28, 2026. Lists are re-checked daily.
- How do I find out when Normative adds or removes a subprocessor?
- ClauseTrail monitors Normative's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.