New Relic Subprocessors List (September 2026): Changes and History
New Relic names 15 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 26, 2026
Official source ↗
New Relic subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Atlassian/Jira | Management of customer support tickets | AWS region in the USA |
| 2 | AWS | Data storage and diagnostics | Multiple worldwide |
| 3 | CloudFlare | Traffic routing, TLS Termination and security services | Global - See https:, www.cloudflare.com, network |
| 4 | Google Cloud Platform | Data storage and diagnostics | For more information on GCP, its sub-processors, including locations, please see https:, cloud.google.com, terms, subprocessors |
| 5 | Fivetran | Connector and extract, transform and load (ETL) services | USA |
| 6 | Zendesk | Management of customer support tickets | AWS East Coast region - USA |
| 7 | Salesforce Service Cloud | Management of customer support tickets | USA |
| 8 | Snowflake | Data warehouse services | USA |
| 9 | Fastly | Traffic routing & TLS Termination | Global - See https:, www.fastly.com, network-map |
| 10 | Kentik | Network Synthetic monitoring | USA |
| 11 | Microsoft Azure | Cloud computing, storage, and related services | USA |
| 12 | Sendgrid | Email messaging services | USA |
| 13 | Pinecone.io | Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services | USA |
| 14 | EzProtect (Adaptus) | Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious | USA |
| 15 | PubNub | Real-time messaging between the CodeStream client extensions and Cloudstream’s API service in the cloud | USA |
Get an email when New Relic changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for New Relic
- Privacy policy
- checked September 26, 2026 newrelic.com ↗
- Subprocessor list
- checked September 26, 2026 newrelic.com ↗
- Terms of service
- checked September 26, 2026 newrelic.com ↗
Change history
Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
New Relic subprocessors FAQ
- How many subprocessors does New Relic use?
- New Relic lists 15 subprocessors on its published list, including Atlassian/Jira, AWS, CloudFlare, Google Cloud Platform, and Fivetran and 10 more.
- Where does New Relic process customer data?
- The subprocessors named by New Relic are located in USA, Global - See https:, AWS East Coast region - USA, AWS region in the USA, For more information on GCP, and Multiple worldwide and 10 other locations, as stated on its list.
- When was New Relic's subprocessor list last checked?
- ClauseTrail last checked New Relic's subprocessor list on September 26, 2026. Lists are re-checked daily.
- How do I find out when New Relic adds or removes a subprocessor?
- ClauseTrail monitors New Relic's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.