How many subprocessors does Miro use?

Miro lists 12 subprocessors on its published list, including Amazon Web Services, Inc., Anthropic, Braze, Inc., ElevenLabs, and Gainsight, Inc. and 7 more.

Where does Miro process customer data?

The subprocessors named by Miro are located in United States and United States* (data residency available for AUS, EU, US, Japan), as stated on its list.

Does Miro use customer data to train AI models?

According to its DPA, Miro uses customer data to train AI models unless customers opt out: “Customer data is excluded from training AI models, and only opted-in, non-enterprise user data may be used for AI improvement, preserving privacy and regulatory compliance.”

Which AI model providers does Miro send customer data to?

Anthropic, Microsoft, and OpenAI are named in Miro's DPA: “Anthropic · United States AI Functionality”

When was Miro's subprocessor list last checked?

ClauseTrail last checked Miro's subprocessor list on September 26, 2026. Lists are re-checked daily.

How do I find out when Miro adds or removes a subprocessor?

ClauseTrail monitors Miro's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Miro Subprocessors List (September 2026): Changes and History

Miro names 12 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 26, 2026 Official source ↗

Miro subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Amazon Web Services, Inc.	Infrastructure	United States* (data residency available for AUS, EU, US, Japan)
2	Anthropic	AI Functionality	United States
3	Braze, Inc.	Service Related Emails	United States
4	ElevenLabs	Live Captions, Transcripts	United States
5	Gainsight, Inc.	Customer Success/Support	United States
6	Google LLC	Sensitive Data Discovery (Enterprise Guard)	United States
7	Intercom	Customer Support (Chatbot)	United States
8	Microsoft Corporation	Accessibility \| OCR functionality \| AI	United States
9	OpenAI	AI Functionality	United States
10	PartnerHero, Inc.	Customer Support	United States
11	Skilljar, Inc.	Customer Training (Miro Academy)	United States
12	Zendesk, Inc.	Customer Support Tickets	United States

Get an email when Miro changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Miro free

AI and customer data at Miro

What Miro's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Yes, unless you opt out

“Customer data is excluded from training AI models, and only opted-in, non-enterprise user data may be used for AI improvement, preserving privacy and regulatory compliance.”
DPA, trust.miro.com ↗
Sends customer data to AI model providers: Yes: Anthropic, Microsoft, and OpenAI

“the AI features may share limited data with Microsoft in connection with the use of the AI features and to monitor compliance with codes of conduct.”
Privacy policy, miro.com ↗
How to opt out: AI training only occurs on non-enterprise user data that has opted in, while enterprise customer data is excluded from model training.

“Customer data is excluded from training AI models, and only opted-in, non-enterprise user data may be used for AI improvement, preserving privacy and regulatory compliance.”
DPA, trust.miro.com ↗

Documents we track for Miro

DPA: checked September 26, 2026 trust.miro.com ↗
Privacy policy: checked September 26, 2026 miro.com ↗
Subprocessor list: checked September 26, 2026 trust.miro.com ↗
Terms of service: checked September 26, 2026 miro.com ↗

Change history

Tracking since September 26, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Miro subprocessors FAQ

How many subprocessors does Miro use?: Miro lists 12 subprocessors on its published list, including Amazon Web Services, Inc., Anthropic, Braze, Inc., ElevenLabs, and Gainsight, Inc. and 7 more.
Where does Miro process customer data?: The subprocessors named by Miro are located in United States and United States* (data residency available for AUS, EU, US, Japan), as stated on its list.
Does Miro use customer data to train AI models?: According to its DPA, Miro uses customer data to train AI models unless customers opt out: “Customer data is excluded from training AI models, and only opted-in, non-enterprise user data may be used for AI improvement, preserving privacy and regulatory compliance.”
Which AI model providers does Miro send customer data to?: Anthropic, Microsoft, and OpenAI are named in Miro's DPA: “Anthropic · United States AI Functionality”
When was Miro's subprocessor list last checked?: ClauseTrail last checked Miro's subprocessor list on September 26, 2026. Lists are re-checked daily.
How do I find out when Miro adds or removes a subprocessor?: ClauseTrail monitors Miro's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.