How many subprocessors does MindTickle use?

MindTickle lists 38 subprocessors on its published list, including MindTickle Interactive Media Private Limited 1, Amazon Web Services, Inc., Google LLC & affiliates, Microsoft Corporation, and Box, Inc. and 33 more.

Where does MindTickle process customer data?

The subprocessors named by MindTickle are located in United States of America, Germany, France, Italy, Netherlands, and Spain and 29 other locations, as stated on its list.

Does MindTickle use customer data to train AI models?

According to its AI terms, MindTickle does not use customer data to train AI models: “Mindtickle has implemented controls to ensure that Customer Data is not used by AI Models for training or improvement purposes.”

Which security certifications does MindTickle list?

MindTickle's trust page lists ISO 27001, ISO 27701, ISO 42001, HIPAA, EU–US Data Privacy Framework, and CSA STAR.

When was MindTickle's subprocessor list last checked?

ClauseTrail last checked MindTickle's subprocessor list on September 28, 2026. Lists are re-checked daily.

How do I find out when MindTickle adds or removes a subprocessor?

ClauseTrail monitors MindTickle's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

MindTickle Subprocessors List (September 2026): Changes and History

MindTickle names 38 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

MindTickle subprocessors (September 2026)

#	Subprocessor	Purpose	Location	Data
1	MindTickle Interactive Media Private Limited 1	Product development & customer support	India	Mandatory: Name, Email, Optional: Photograph, Audio Recording, Video Recording
2	Amazon Web Services, Inc.	Cloud infrastructure, storage & services	United States of America, Ireland, Singapore, Japan based on the customer’s choice. For AWS Bedrock AI Service - United States for US customers - EU (Ireland, Sweden, Germany, France, Italy, Spain, Switzerland, United Kingdom) for EU customers - Global for other customers	Mandatory: Name, Email, Optional: Photograph, Audio Recording, Video Recording
3	Google LLC & affiliates	Cloud infrastructure & Workspace services	United States of America or Ireland based on the customer’s choice. For Gemini AI Service - United States for US customers - EU (Belgium, Finland, Netherlands, Germany, Sweden, Poland, Italy, Spain, France, United Kingdom, Switzerland) for EU customers - Global for other customers	Mandatory: Name, Email, Optional: Audio Recording
4	Microsoft Corporation	Microsoft 365, Power Platform, Azure AI Services	United States of America for US-residency customers, Sweden, Netherlands, Japan for others. For Azure AI Services - United States for US customers - EU (Sweden, Poland, Germany, France, Spain, Italy, Switzerland, Norway, United Kingdom) for EU customers - Global for other customers	Optional: Personal Information part of the call transcript, learning content, sales assets and analytics
5	Box, Inc.	Media processing & transformation	United States of America	Name, Email
6	Filestack, Inc.	Media processing & transformation	United States of America	Name, Email
7	Snowflake, Inc.	Data analytics & insights	United States of America or Singapore based on the customer’s choice	Name, Email
8	Nylas, Inc.	Email accounts integration & message delivery	United States of America or Ireland based on the customer’s choice	Email
9	Workato, Inc.	Integration platform for third-party apps	United States of America	Email
10	Mixpanel, Inc.	Platform event monitoring and analytics	United States of America	Name, Email
11	Atlassian Pty Ltd.	Production issues / incidents tracking & communication	United States of America	Mandatory: Name, Email, Optional: Support Call Audio, Support Call Video
12	Freshworks, Inc.	Managing customer support tickets	United States of America	Mandatory: Name, Email, Optional: Support Call Audio, Support Call Video
13	Marketo, Inc.	Communication management with users & admins	United States of America	Name, Email
14	Qualtrics, LLC	Product feedback & surveys	United States of America	Name, Email
15	Salesforce, Inc.	Customer account & relationship management	United States of America	Name, Email
16	Articulate Global, LLC	Content creation & collaboration	United States of America	Name, Email
17	Filestage GmbH	Content creation & collaboration	Germany	Name, Email
18	Vocalo Inc. (dba Terret.ai, fka BoostUp.ai)	Sales forecasting & pipeline analysis	United States of America or Ireland based on the customer’s choice	Mandatory: Name, Email, Address, Phone Number, Calendar Info, Optional: Audio Call Recording, Audio Call Transcript
19	OpenAI L.L.C. & affiliates	Machine learning models for insights & workflows	United States of America	Optional: Name, personal information part of call transcript, learning content, sales assets
20	Whatfix, Inc.	Platform-navigation training & walkthrough, Whatfix Mirror (if Subscribed)	United States of America, Mirror - United States of America for US customers - Switzerland, Ireland for EU customers	Name, Email
21	APIHub, Inc. (dba Clearbit)	Data enrichment service	United States of America	Email, IP Address
22	Berry, Inc.	Customer success & support services	United States of America	Name, Email
23	Superpowered Labs, Inc.	Audio/visual conversational AI service	United States of America	Mandatory: Audio recording, Video recording, Optional: Personal information part of the audio transcript
24	Hyperdoc, Inc.	Video/audio recordings, transcription, metadata provider for Call AI meetings	United States of America for US customers, Germany for EU customers, Germany, Japan for rest of the customers	Mandatory: Name, Email, Audio recording, Video recording, Optional: Calendar Information, personal information part of the audio transcript
25	Sisense Ltd.	Data analytics & visualization	United States of America for US customers, Singapore for the rest	Name, Email
26	Colossyan, Inc.	Text-to-video generation service	Germany. For AI processing: - EU region (Sweden, Netherlands, Poland, Germany, France, Spain, Italy, Switzerland, Norway, United Kingdom)	Mandatory: Name, Email, Optional: Personal Information part of the script shared by the customer
27	H3 Labs Inc. (dba Maxim AI)	AI evaluation & benchmarking	United States of America	Optional: Personal Information part of the AI-powered requests
28	Deepgram, Inc.	Transcription and audio response generation	United States of America for US-residency customers, Germany, Sweden for others	Mandatory: Audio recording Optional: Personal Information part of the transcript
29	ElevenLabs Inc.	Audio and speech processing	United States of America for US-residency customers, Netherlands, Belgium for others	Mandatory: Audio and Video recording Optional: Personal Information part of the transcript
30	Hubspot, Inc.	Communication management with users & admins	United States of America	Name, Email
31	Anthropic PBC	AI model provider for platform operations and diagnostics	United States of America, Global locations	Optional: Personal Information part of text transcript and user prompts
32	Datadog, Inc.	User session analytics and debugging	United States of America	Mandatory: Name, Email ID Optional: Photograph
33	LiveKit Incorporated	Audio/visual conversational infrastructure and media processing	United States of America, Germany	Mandatory: Audio recording, Screen recording Optional: Personal Information part of the audio transcript
34	MindTickle Interactive Media Private Limited	Product development and customer support	India	Mandatory – Name, Email ID, Optional – Personal Information as part of DSR
35	Salesforce.com, Inc.	Customer account and relationship management	United States of America	Name, Email ID
36	Intercom, Inc.	Customer support and product tools	United States of America	Mandatory – Name, Email ID, Optional – Support Call Audio, Support Call Video
37	SendGrid, Inc.	Email communications	United States of America	Name, Email ID
38	ConvertAPI UAB	File Conversion API	Lithuania	Name, Email ID

Get an email when MindTickle changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track MindTickle free

AI and customer data at MindTickle

What MindTickle's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: No

“Mindtickle has implemented controls to ensure that Customer Data is not used by AI Models for training or improvement purposes.”
AI terms, www.mindtickle.com ↗
Sends customer data to AI model providers: Yes

“Mindtickle may be required to share Customer Data with the AI Models as part of a request.”
AI terms, www.mindtickle.com ↗
How to opt out: Not stated in the documents we track.
How long AI features keep data: Data sent to AI models is processed temporarily and deleted immediately after the request completes, without permanent storage.

“Mindtickle has established measures to ensure Customer Data provided to the AI Models is processed by AI Models temporarily and deleted immediately upon request completion without retaining it in permanent storage of AI Models.”
AI terms, www.mindtickle.com ↗

Certifications at MindTickle

What MindTickle's trust page lists, with the text each one comes from.

ISO 27001: Active

“ISO 27001:2022”
Trust page, www.mindtickle.com ↗
ISO 27701: Active

“ISO 27701:2019”
Trust page, www.mindtickle.com ↗
ISO 42001: Active

“ISO 42001:2023”
Trust page, www.mindtickle.com ↗
HIPAA: Active

“HIPAA”
Trust page, www.mindtickle.com ↗
EU–US Data Privacy Framework: Active

“DPF”
Trust page, www.mindtickle.com ↗
CSA STAR: Active

“CSA STAR”
Trust page, www.mindtickle.com ↗

Documents we track for MindTickle

AI terms: checked September 28, 2026 www.mindtickle.com ↗
Privacy policy: checked September 28, 2026 www.mindtickle.com ↗
Subprocessor list: checked September 28, 2026 www.mindtickle.com ↗
Terms of service: checked September 28, 2026 www.mindtickle.com ↗
Trust page: checked September 28, 2026 www.mindtickle.com ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

MindTickle subprocessors FAQ

How many subprocessors does MindTickle use?: MindTickle lists 38 subprocessors on its published list, including MindTickle Interactive Media Private Limited 1, Amazon Web Services, Inc., Google LLC & affiliates, Microsoft Corporation, and Box, Inc. and 33 more.
Where does MindTickle process customer data?: The subprocessors named by MindTickle are located in United States of America, Germany, France, Italy, Netherlands, and Spain and 29 other locations, as stated on its list.
Does MindTickle use customer data to train AI models?: According to its AI terms, MindTickle does not use customer data to train AI models: “Mindtickle has implemented controls to ensure that Customer Data is not used by AI Models for training or improvement purposes.”
Which security certifications does MindTickle list?: MindTickle's trust page lists ISO 27001, ISO 27701, ISO 42001, HIPAA, EU–US Data Privacy Framework, and CSA STAR.
When was MindTickle's subprocessor list last checked?: ClauseTrail last checked MindTickle's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when MindTickle adds or removes a subprocessor?: ClauseTrail monitors MindTickle's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.