Merge Subprocessors List (October 2026): Changes and History
Merge names 10 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked October 6, 2026
Official source ↗
Merge subprocessors (October 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Looker | Enables the viewing of Customer Data including personal data via the Service. This is restricted internally via hard access controls and policies, and a limited subset of Merge employees is only able and permitted to access this data in response to support requests. | Google Cloud Platform - US West | — |
| 2 | Sentry | Sentry is an error monitoring and remediation platform used to better understand and resolve issues encountered in our products. Incidental to the purpose of the error monitoring, Customer and End User data may be processed by Sentry. Example data includes Customer and End User IP addresses, linked account IDs, user names, email addresses, and other types of data processed by Merge. | United States, Germany | IP addresses, linked account IDs, user names, email addresses |
| 3 | Amazon Web Services (AWS) | Cloud infrastructure and security | US, EU, Singapore | — |
| 4 | Cloudflare | Web security, DDoS protection, and content delivery (CDN). Processing is performed at the data center that is closest to the End User | — | — |
| 5 | OpenAI | OpenAI provides large language model services that Merge uses to process customer data in connection with Support cases and ongoing maintenance of our services, including onboarding assistance, support request analysis, issue diagnosis, and integration support. | US, EU | — |
| 6 | Structify | Structify is an AI-powered tool that automates the collection and organization of data from various platforms into organized datasets for analytics and reporting purposes. | United States | — |
| 7 | Slack | Slack (Salesforce.com) is a messaging platform Merge uses for internal collaboration as well as external communication with customers. | United States | — |
| 8 | Pylon | Pylon is a hosted service that enables its customers to track support issues across various other platforms, such as email, messaging, and in-app forms. | United States | — |
| 9 | PostHog | PostHog provides a hosted solution for analyzing and improving the services Merge provides to its customers. | United States | — |
| 10 | Anthropic | Anthropic provides large language models that Merge uses to enhance various services it provides to customers. | United States | — |
Get an email when Merge changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Certifications at Merge
What Merge's trust page lists, with the text each one comes from.
- ISO 27001
-
Active
“ISO 27001”
Trust page, www.merge.dev ↗
Documents we track for Merge
- DPA
- checked October 6, 2026 www.merge.dev ↗
- Privacy policy
- checked October 6, 2026 www.merge.dev ↗
- Subprocessor list
- checked October 6, 2026 www.merge.dev ↗
- Subprocessor list
- checked October 6, 2026 trust.merge.dev ↗
- Terms of service
- checked October 6, 2026 www.merge.dev ↗
- Trust page
- checked October 6, 2026 www.merge.dev ↗
Change history
Tracking since October 6, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Merge subprocessors FAQ
- How many subprocessors does Merge use?
- Merge lists 10 subprocessors on its published list, including Looker, Sentry, Amazon Web Services (AWS), Cloudflare, and OpenAI and 5 more.
- Where does Merge process customer data?
- The subprocessors named by Merge are located in United States, EU, US, Germany, Google Cloud Platform - US West, and Singapore, as stated on its list.
- Which security certifications does Merge list?
- Merge's trust page lists ISO 27001.
- When was Merge's subprocessor list last checked?
- ClauseTrail last checked Merge's subprocessor list on October 6, 2026. Lists are re-checked daily.
- How do I find out when Merge adds or removes a subprocessor?
- ClauseTrail monitors Merge's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.