How many subprocessors does MasterControl use?

MasterControl lists 9 subprocessors on its published list, including Amazon Web Services, Inc., Atmosera, Elasticsearch, Inc., Grafana Labs, and Insight Software (f/k/a Logi Analytics, Inc.) and 4 more.

Where does MasterControl process customer data?

The subprocessors named by MasterControl are located in US, Global, Australia, Germany, Ireland, and UK, as stated on its list.

Does MasterControl use customer data to train AI models?

According to its terms of service, MasterControl uses customer data to train AI models unless customers opt out: “MasterControl will not use Client Data to train or fine-tune the models in any Federated AI Service except with a specific opt-in included in an application control panel or in Offering-Specific Terms.”

Which security certifications does MasterControl list?

MasterControl's trust page lists ISO 27001.

When was MasterControl's subprocessor list last checked?

ClauseTrail last checked MasterControl's subprocessor list on September 28, 2026. Lists are re-checked daily.

How do I find out when MasterControl adds or removes a subprocessor?

ClauseTrail monitors MasterControl's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

MasterControl Subprocessors List (September 2026): Changes and History

MasterControl names 9 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

MasterControl subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Amazon Web Services, Inc.	Hosting	Global
2	Atmosera	Managed cloud services provider	US
3	Elasticsearch, Inc.	Search engine functionality	Global
4	Grafana Labs	Application monitoring, observability and metrics	Global
5	Insight Software (f/k/a Logi Analytics, Inc.)	Analytics	US, UK, Ireland
6	Microsoft Azure	Cloud computing platform	US
7	Progress Software Corporation	Secure file transfer	US
8	ServiceNow	Customer incident tracking	Global
9	Sisense, Inc.	Business intelligence and analytics	US, Germany, Australia

Get an email when MasterControl changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track MasterControl free

AI and customer data at MasterControl

What MasterControl's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Yes, unless you opt out

“MasterControl will not use Client Data to train or fine-tune the models in any Federated AI Service except with a specific opt-in included in an application control panel or in Offering-Specific Terms.”
Terms of service, www.mastercontrol.com ↗
Sends customer data to AI model providers: Not stated in the documents we track.
How to opt out: Customers must specifically opt in via an application control panel or Offering-Specific Terms before their data is used to train or fine-tune a Federated AI Service model.

“MasterControl will not use Client Data to train or fine-tune the models in any Federated AI Service except with a specific opt-in included in an application control panel or in Offering-Specific Terms.”
Terms of service, www.mastercontrol.com ↗

Certifications at MasterControl

What MasterControl's trust page lists, with the text each one comes from.

ISO 27001: Active

“ISO 27001:2013 Standard”
Trust page, www.mastercontrol.com ↗

Documents we track for MasterControl

AI terms: checked September 28, 2026 www.mastercontrol.com ↗
Privacy policy: checked September 28, 2026 www.mastercontrol.com ↗
Subprocessor list: checked September 28, 2026 www.mastercontrol.com ↗
Terms of service: checked September 28, 2026 www.mastercontrol.com ↗
Trust page: checked September 28, 2026 www.mastercontrol.com ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

MasterControl subprocessors FAQ

How many subprocessors does MasterControl use?: MasterControl lists 9 subprocessors on its published list, including Amazon Web Services, Inc., Atmosera, Elasticsearch, Inc., Grafana Labs, and Insight Software (f/k/a Logi Analytics, Inc.) and 4 more.
Where does MasterControl process customer data?: The subprocessors named by MasterControl are located in US, Global, Australia, Germany, Ireland, and UK, as stated on its list.
Does MasterControl use customer data to train AI models?: According to its terms of service, MasterControl uses customer data to train AI models unless customers opt out: “MasterControl will not use Client Data to train or fine-tune the models in any Federated AI Service except with a specific opt-in included in an application control panel or in Offering-Specific Terms.”
Which security certifications does MasterControl list?: MasterControl's trust page lists ISO 27001.
When was MasterControl's subprocessor list last checked?: ClauseTrail last checked MasterControl's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when MasterControl adds or removes a subprocessor?: ClauseTrail monitors MasterControl's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.