How many subprocessors does Luminance use?

Luminance lists 8 subprocessors on its published list, including AWS, Microsoft Azure, Google Cloud EMEA, OpenAI, LLC, and Intercom R&D Unlimited Company and 3 more.

Where does Luminance process customer data?

The subprocessors named by Luminance are located in European Union, United States, Australia, and or United States, as stated on its list.

Does Luminance have a SOC 2 Type II report?

Yes. Luminance's trust page lists a SOC 2 Type II report: “Luminance undergoes regular SOC 2 Type II examinations to provide ongoing independent assurance”

Which security certifications does Luminance list?

Luminance's trust page lists SOC 2 Type II.

When was Luminance's subprocessor list last checked?

ClauseTrail last checked Luminance's subprocessor list on November 2, 2026. Lists are re-checked daily.

How do I find out when Luminance adds or removes a subprocessor?

ClauseTrail monitors Luminance's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Luminance Subprocessors List (November 2026): Changes and History

Luminance names 8 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked November 2, 2026 Official source ↗

Luminance subprocessors (November 2026)

#	Subprocessor	Purpose	Location
1	AWS	Product hosting & infrastructure provider; Product and data hosting, and generative model processing	—
2	Microsoft Azure	Infrastructure provider; Infrastructure & additional generative model processing	—
3	Google Cloud EMEA	Infrastructure provider; Infrastructure & additional generative model processing	—
4	OpenAI, LLC	Generative model provider; Additional generative model processing	United States
5	Intercom R&D Unlimited Company	Support services	European Union, or United States
6	Mango Technologies, Inc	Support tooling	European Union
7	Luminance, Inc	24/7 support services	United States
8	Luminance Technologies Australia Pty Ltd	24/7 support services	Australia

Get an email when Luminance changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Luminance free

Certifications at Luminance

What Luminance's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?

SOC 2 Type II: Active

“Luminance undergoes regular SOC 2 Type II examinations to provide ongoing independent assurance”
Trust page, www.luminance.com ↗

Documents we track for Luminance

Privacy policy: checked November 3, 2026 changed November 1, 2026 www.luminance.com ↗
Subprocessor list: checked November 2, 2026 trust.luminance.com ↗
Trust page: checked November 3, 2026 www.luminance.com ↗

Change history

Tracking since October 13, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Luminance subprocessors FAQ

How many subprocessors does Luminance use?: Luminance lists 8 subprocessors on its published list, including AWS, Microsoft Azure, Google Cloud EMEA, OpenAI, LLC, and Intercom R&D Unlimited Company and 3 more.
Where does Luminance process customer data?: The subprocessors named by Luminance are located in European Union, United States, Australia, and or United States, as stated on its list.
Does Luminance have a SOC 2 Type II report?: Yes. Luminance's trust page lists a SOC 2 Type II report: “Luminance undergoes regular SOC 2 Type II examinations to provide ongoing independent assurance”
Which security certifications does Luminance list?: Luminance's trust page lists SOC 2 Type II.
When was Luminance's subprocessor list last checked?: ClauseTrail last checked Luminance's subprocessor list on November 2, 2026. Lists are re-checked daily.
How do I find out when Luminance adds or removes a subprocessor?: ClauseTrail monitors Luminance's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.