JumpCloud Subprocessors List (November 2026): Changes and History
JumpCloud names 11 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
JumpCloud subprocessors (November 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | AWS (Amazon Web Services, Inc.) | · Cloud hosting and infrastructure services · Web application firewall services | PC: USA, Germany, Japan, India |
| 2 | Salesforce.com, Inc. | · Customer relationship management activities and support | PC: USA |
| 3 | Fivetran, Inc. | · Data integrations, normalization, and management services · Fivetran processes personal data in order to facilitate migration of data from data sources into a data warehouse. | PC: USA |
| 4 | Google LLC | · Cloud hosting and infrastructure services for certain product features · Artificial intelligence services used to provide AI-enabled features | PC: USA, Germany, India |
| 5 | Snowflake Inc. | · Data warehousing, hosting and storage services | PC: USA |
| 6 | Segment.io, Inc. | · Customer data platform services (analytics, data-driven decision making) | PC: USA |
| 7 | SendGrid, Inc. | · Email platform | PC: USA |
| 8 | DataDog, Inc. | · Business analytics | PC: USA, Germany, Japan |
| 9 | Intercom, Inc. | · Customer Support | PC: USA |
| 10 | OpenAI OpCo, LLC | · Artificial intelligence services used to provide AI-enabled features | PC: USA |
| 11 | Anthropic, PBC | · Artificial intelligence services used to provide AI-enabled features | PC: USA |
Get an email when JumpCloud changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for JumpCloud
- Privacy policy
- checked November 3, 2026 jumpcloud.com ↗
- Subprocessor list
- checked November 3, 2026 jumpcloud.com ↗
- Terms of service
- checked November 3, 2026 changed October 28, 2026 jumpcloud.com ↗
Change history
-
Terms of service changed
Section 2.11(a) removed the word 'this' before 'Section 3' in a cross-reference about Channel Partner payment terms, a minor wording correction with no change in meaning.
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Terms of service changed
JumpCloud's DAASA adds a new Section 2.14 prohibiting competitors and their personnel from accessing the Service, requires Customer to warrant it is not a competitor, and now requires written consent from JumpCloud's CEO, CFO, General Counsel or VP of Finance before building or offering any integration (Section 2.11(b)) instead of simply complying with API terms. It also loosens the definition of non-identifying data in the Usage Data clause (2.6), adds a carve-out limiting Customer's indemnification obligation for Third-Party Integrations (JumpCloud's gross negligence/intentional misconduc...
Tracking since October 14, 2026. Every change links to the two versions of the document it came from. All vendors' changes →
JumpCloud subprocessors FAQ
- How many subprocessors does JumpCloud use?
- JumpCloud lists 11 subprocessors on its published list, including AWS (Amazon Web Services, Inc.), Salesforce.com, Inc., Fivetran, Inc., Google LLC, and Snowflake Inc. and 6 more.
- Where does JumpCloud process customer data?
- The subprocessors named by JumpCloud are located in PC: USA, Germany, India, and Japan, as stated on its list.
- When was JumpCloud's subprocessor list last checked?
- ClauseTrail last checked JumpCloud's subprocessor list on November 3, 2026. Lists are re-checked daily.
- How do I find out when JumpCloud adds or removes a subprocessor?
- ClauseTrail monitors JumpCloud's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.