Fireflies.ai Subprocessors List (October 2026): Changes and History

Fireflies.ai names 17 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked October 5, 2026 Official source ↗

Fireflies.ai subprocessors (October 2026)

# Subprocessor Purpose Location
1 Assembly.ai Transcription service US
2 OpenAI LLM service US
3 MongoDB Atlas Database service US
4 Google Cloud Platform Compute infrastructure service US
5 Anthropic LLM service US
6 Amazon Web Services Compute infrastructure service US
7 GitHub Code repository service US
8 Google Workspace Employee account management service US
9 New Relic Metrics observability service US
10 Heap Analytics service US
11 Perplexity LLM search service US
12 turbopuffer Vector database service US
13 Groq LLM service US
14 Elevenlabs LLM audio service US
15 Soniox Transcription service US
16 Apollo.io Sales Analytics Platform Sales and Analytics US
17 Baseten LLM service —

Get an email when Fireflies.ai changes its subprocessors

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AI and customer data at Fireflies.ai

What Fireflies.ai's own documents say, with the sentence each answer comes from.

Trains AI models on customer data

No

“We do not use personal information for AI model training and we contractually prohibit our vendors from using this information for their own model training.”
Privacy policy, fireflies.ai ↗
Sends customer data to AI model providers

Not stated in the documents we track.

How to opt out

No opt-out mechanism is described because AI training on customer data is prohibited by default; customers may email support to make data requests.

“We do not collect, use, or sell personal data for the purpose of training large language models.”
Privacy policy, fireflies.ai ↗
How long AI features keep data

Fireflies imposes zero data retention for meeting content, meaning it is not stored or accessed by third-party vendors after processing and not used to train AI models.

“We also impose a Zero Data Retention policy for meeting content, which includes audio, video, transcripts, and summaries of the meeting, and Fireflies Talk data.”
Privacy policy, fireflies.ai ↗

Certifications at Fireflies.ai

What Fireflies.ai's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?

SOC 2 Type II

Active

“SOC 2 Type II”
Trust page, fireflies.ai ↗
HIPAA

Active

“HIPAA”
Trust page, fireflies.ai ↗

Documents we track for Fireflies.ai

DPA
checked October 4, 2026 fireflies.ai ↗
Privacy policy
checked October 4, 2026 changed September 30, 2026 fireflies.ai ↗
Subprocessor list
checked October 5, 2026 trust.fireflies.ai ↗
Terms of service
checked October 4, 2026 changed September 30, 2026 fireflies.ai ↗
Trust page
checked October 5, 2026 fireflies.ai ↗

Change history

  1. Terms of service changed

    The Terms of Service add a new Section 11(d) "Fireflies Talk" dictation feature under which the Software captures your voice while dictating and, after you stop, limited information about the application you are actively using, governed by new Supplemental Terms at fireflies.ai/terms/talk; billing terms in Section 7(d) also change so that prices for Recurring Subscriptions now require at least 30 days' advance notice before changing (previously changeable at any time without notice), and Auto-Upgrade now defaults to off and requires affirmative opt-in consent (previously opt-out).

  2. Privacy policy changed

    Fireflies.ai's privacy policy was updated to introduce a new desktop dictation feature called "Fireflies Talk," which collects voice audio during dictation and "Screen Context" (limited information from the application being used) when dictation stops, with speech-to-text vendors receiving dictation audio and text-formatting vendors receiving transcribed text and Screen Context. The policy states Fireflies Talk data is covered by the existing Zero Data Retention policy (not stored or accessed by third-party vendors post-processing, and not used for AI model training) and can be disabled via...

Tracking since October 5, 2026. Every change links to the two versions of the document it came from. All vendors' changes →

Fireflies.ai subprocessors FAQ

How many subprocessors does Fireflies.ai use?
Fireflies.ai lists 17 subprocessors on its published list, including Assembly.ai, OpenAI, MongoDB Atlas, Google Cloud Platform, and Anthropic and 12 more.
Where does Fireflies.ai process customer data?
The subprocessors named by Fireflies.ai are located in US, as stated on its list.
Does Fireflies.ai use customer data to train AI models?
According to its privacy policy, Fireflies.ai does not use customer data to train AI models: “We do not use personal information for AI model training and we contractually prohibit our vendors from using this information for their own model training.”
Does Fireflies.ai have a SOC 2 Type II report?
Yes. Fireflies.ai's trust page lists a SOC 2 Type II report: “SOC 2 Type II”
Which security certifications does Fireflies.ai list?
Fireflies.ai's trust page lists SOC 2 Type II and HIPAA.
When was Fireflies.ai's subprocessor list last checked?
ClauseTrail last checked Fireflies.ai's subprocessor list on October 5, 2026. Lists are re-checked daily.
How do I find out when Fireflies.ai adds or removes a subprocessor?
ClauseTrail monitors Fireflies.ai's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.