Duffel Subprocessors List (November 2026): Changes and History
Duffel names 27 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked November 3, 2026
Official source ↗
Duffel subprocessors (November 2026)
| # | Subprocessor | Purpose | Location | Data |
|---|---|---|---|---|
| 1 | Active Campaign LLC | Marketing email and automation | US | Customer data |
| 2 | Anthropic | AI assistance (e.g. Notion connector) | US | Customer / User data |
| 3 | Cloudflare | Platform security | US | Customer / User / Traveller Data |
| 4 | Evervault Limited | Payment processing | EU | Cardholder data |
| 5 | Fareladder Consulting Services LLC | Traveller support | US | Traveller data |
| 6 | Google Cloud Platform | Processing and storage (cloud infrastructure) | EU | Customer / User / Traveller data |
| 7 | Hybrid Travel LLC d.b.a. Air1 | Aggregator providing access to Suppliers | US | Traveller data |
| 8 | IGT Technologies Inc. | Traveller support | US | Traveller data |
| 9 | InTouch CX Inc. | Traveller support | Canada | Traveller data |
| 10 | Linear | Customer support communications | US | Customer data |
| 11 | Mailgun Technologies, Inc. | Transactional emails e.g. password reset | US | Customer / User data |
| 12 | Meili Travel Technology Limited | Aggregator for Cars Orders | EU | Customer / Traveller data |
| 13 | Notion | Knowledge hub | US | Customer data |
| 14 | OpenAI OpCo LLC | AI assistance | US | Customer / User / Traveller data |
| 15 | PEGASUS BUSINESS INTELLIGENCE LP D.B.A ONYX CENTRE SOURCE | Payment collections | US | Customer / User data |
| 16 | Plain | Customer support communications | UK | Customer data |
| 17 | Posthog Inc. | User analytics | US | Customer / User data |
| 18 | Segment.io, Inc. | User analytics | US | Customer / User data |
| 19 | Sentry (Functional Software, Inc.) | Error reporting and application monitoring (including IP addresses) | US | Customer / User data |
| 20 | Seon | Fraud detection | EU | Customer / User / Traveller data |
| 21 | Slack | Customer support communications | US | Customer data |
| 22 | Stream.IO Inc | Customer / Traveller support | US | Customer / User / Traveller data |
| 23 | Stripe | Payment processing (Duffel Payments) | EU | Cardholder data and Customer KYC data |
| 24 | Travelfusion Limited | Aggregator for Flights Orders | UK | Customer / Traveller data |
| 25 | Very Good Security | Storage and encryption of cardholder data | US | Cardholder data |
| 26 | Zendesk, Inc. | Customer / Traveller support | US | Customer / User / Traveller data |
| 27 | Zoom | Video conferencing | US | Customer data |
Get an email when Duffel changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Certifications at Duffel
What Duffel's trust page lists, with the text each one comes from.
- PCI DSS
-
Active
“Duffel is PCI-DSS v4 Level 1 compliant.”
Trust page, duffel.com ↗
Documents we track for Duffel
- Privacy policy
- checked November 3, 2026 duffel.com ↗
- Subprocessor list
- checked November 3, 2026 trust.duffel.com ↗
- Terms of service
- checked November 3, 2026 duffel.com ↗
- Trust page
- checked November 3, 2026 duffel.com ↗
Change history
Tracking since October 12, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Duffel subprocessors FAQ
- How many subprocessors does Duffel use?
- Duffel lists 27 subprocessors on its published list, including Active Campaign LLC, Anthropic, Cloudflare, Evervault Limited, and Fareladder Consulting Services LLC and 22 more.
- Where does Duffel process customer data?
- The subprocessors named by Duffel are located in US, EU, UK, and Canada, as stated on its list.
- Which security certifications does Duffel list?
- Duffel's trust page lists PCI DSS.
- When was Duffel's subprocessor list last checked?
- ClauseTrail last checked Duffel's subprocessor list on November 3, 2026. Lists are re-checked daily.
- How do I find out when Duffel adds or removes a subprocessor?
- ClauseTrail monitors Duffel's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.