Duck Creek Subprocessors List (September 2026): Changes and History
Duck Creek names 29 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 28, 2026
Official source ↗
Duck Creek subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Duck Creek Technologies India Pty. Ltd | Duck Creek Affiliate | India |
| 2 | Duck Creek Technologies LLC | Duck Creek Affiliate | US |
| 3 | Duck Creek Technologies Poland Sp. z o.o. | Duck Creek Affiliate | Poland |
| 4 | Imburse AG | Duck Creek Affiliate | Switzerland |
| 5 | Effisoft SAS | Duck Creek Affiliate | France |
| 6 | Risk Control Technologies, Inc. | Duck Creek Affiliate | Canada |
| 7 | Microsoft Azure | Platform Hosting | Customer Choice – US, EU, Australia, India, Canada |
| 8 | Amazon Web Services | Platform Hosting | Customer Choice – US, EU, Australia, India, Canada |
| 9 | Hetzner GmbH | Platform Hosting | Germany |
| 10 | Snowflake | Data Warehouse and Visualization | Same as customer platform hosting choice |
| 11 | Fivetran | Data Replication | US |
| 12 | Zuplo | API services for Duck Creek Payments and Payment Facilitator | Data center closest to Customer |
| 13 | MongoDB | Database Storage | Same as customer platform hosting choice |
| 14 | Confluent | Data Movement | Same as customer platform hosting choice, AUS Backup in Singapore |
| 15 | Mirror Technologies | Video calls and recording | US |
| 16 | Plumsail | PDF conversion | US |
| 17 | Pendo | Platform Engagement Tracking | US |
| 18 | Scribe | Training support videos | US |
| 19 | ServiceNow | Customer support | US |
| 20 | Jira | Customer Support | EU |
| 21 | Zendesk | Customer Support | US |
| 22 | GlobalLogic | Support Contractors | Mexico, Colombia |
| 23 | Real Decoy | Support Contractors | Jamaica |
| 24 | F1TEK | Support Contractors | Philippines, Colombia, Costa Rica, Mexico, Brazil |
| 25 | Synechron | Support Contractors | Canada, EEA, Switzerland, US, Serbia, India |
| 26 | Persistent Systems LTD | Support Contractors for GenAI Development | India |
| 27 | Dynatrace | Log collection | US |
| 28 | Splunk | Log collection | US |
| 29 | Grafana | Log collection | US |
Get an email when Duck Creek changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Documents we track for Duck Creek
- Privacy policy
- checked September 28, 2026 www.duckcreek.com ↗
- Subprocessor list
- checked September 28, 2026 www.duckcreek.com ↗
- Trust page
- checked September 28, 2026 www.duckcreek.com ↗
Change history
Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Duck Creek subprocessors FAQ
- How many subprocessors does Duck Creek use?
- Duck Creek lists 29 subprocessors on its published list, including Duck Creek Technologies India Pty. Ltd, Duck Creek Technologies LLC, Duck Creek Technologies Poland Sp. z o.o., Imburse AG, and Effisoft SAS and 24 more.
- Where does Duck Creek process customer data?
- The subprocessors named by Duck Creek are located in US, India, Canada, EU, Same as customer platform hosting choice, and Australia and 15 other locations, as stated on its list.
- When was Duck Creek's subprocessor list last checked?
- ClauseTrail last checked Duck Creek's subprocessor list on September 28, 2026. Lists are re-checked daily.
- How do I find out when Duck Creek adds or removes a subprocessor?
- ClauseTrail monitors Duck Creek's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.