How many subprocessors does Dropbox use?

Dropbox lists 12 subprocessors on its published list, including Google LLC, Oracle America, Inc., Salesforce.com, Inc., Teleperformance A.E., and OpenAI and 7 more.

Where does Dropbox process customer data?

The subprocessors named by Dropbox are located in United States and Greece, as stated on its list.

When was Dropbox's subprocessor list last checked?

ClauseTrail last checked Dropbox's subprocessor list on September 28, 2026. Lists are re-checked daily.

How do I find out when Dropbox adds or removes a subprocessor?

ClauseTrail monitors Dropbox's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Dropbox Subprocessors List (September 2026): Changes and History

Dropbox names 12 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

Dropbox subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Google LLC	Customer Support, Large Language Model Processing (e.g. summarization, enhanced search)	United States
2	Oracle America, Inc.	Billing and Customer Support	United States
3	Salesforce.com, Inc.	Customer Support	United States
4	Teleperformance A.E.	Customer Support	Greece
5	OpenAI	Large Language Model Processing (e.g. video captioning, summarization, enhanced search)	United States
6	Zendesk, Inc.	Customer Support	United States
7	Amazon Web Services, Inc.	Infrastructure, Customer Support, Search, Large Language Model Processing (e.g. summarization, enhanced search)	United States
8	Zoom Video Communications, Inc.	Customer Support	United States
9	Microsoft Corporation	Large Language Model Processing (e.g. summarization, enhanced search)	United States
10	Groq, Inc.	Large Language Model Processing (e.g. summarization, enhanced search)	United States
11	Parallel Web Systems Inc.	Large Language Model Processing (e.g. summarization, enhanced search)	United States
12	Dropbox, Inc.	Affiliate	United States

Get an email when Dropbox changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track Dropbox free

Documents we track for Dropbox

AI terms: checked September 28, 2026 www.dropbox.com ↗
Privacy policy: checked September 28, 2026 www.dropbox.com ↗
Subprocessor list: checked September 28, 2026 www.dropbox.com ↗
Terms of service: checked September 28, 2026 www.dropbox.com ↗
Trust page: checked September 28, 2026 www.dropbox.com ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Dropbox subprocessors FAQ

How many subprocessors does Dropbox use?: Dropbox lists 12 subprocessors on its published list, including Google LLC, Oracle America, Inc., Salesforce.com, Inc., Teleperformance A.E., and OpenAI and 7 more.
Where does Dropbox process customer data?: The subprocessors named by Dropbox are located in United States and Greece, as stated on its list.
When was Dropbox's subprocessor list last checked?: ClauseTrail last checked Dropbox's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when Dropbox adds or removes a subprocessor?: ClauseTrail monitors Dropbox's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.