How many subprocessors does DocuSign use?

DocuSign lists 3 subprocessors on its published list, including Data Center Locations Example, The services purchased Example, and Service-specific features Example.

Where does DocuSign process customer data?

The subprocessors named by DocuSign are located in Azure, Equinix, Prove, TeleSign, Vonage, and for example, as stated on its list.

Does DocuSign use customer data to train AI models?

According to its privacy policy, DocuSign uses customer data to train AI models unless customers opt out: “Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)”

When was DocuSign's subprocessor list last checked?

ClauseTrail last checked DocuSign's subprocessor list on September 28, 2026. Lists are re-checked daily.

How do I find out when DocuSign adds or removes a subprocessor?

ClauseTrail monitors DocuSign's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

DocuSign Subprocessors List (September 2026): Changes and History

DocuSign names 3 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

DocuSign subprocessors (September 2026)

#	Subprocessor	Purpose	Location
1	Data Center Locations Example	Customer accounts provisioned in the EU will use all EU infrastructure subprocessors	for example, Azure, Equinix
2	The services purchased Example	The SMS authentication feature, which is included in the Business Pro plan, requires the use of platform subprocessors	—
3	Service-specific features Example	Customer use cases that utilize SMS authentication will necessitate the use of third-party platform subprocessors	TeleSign, Vonage, Prove

Get an email when DocuSign changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

Track DocuSign free

AI and customer data at DocuSign

What DocuSign's own documents say, with the sentence each answer comes from.

Trains AI models on customer data: Yes, unless you opt out

“Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)”
Privacy policy, www.docusign.com ↗
Sends customer data to AI model providers: Not stated in the documents we track.
How to opt out: Docusign only trains AI models on de-identified customer data when the customer has given consent, functioning as an opt-in rather than opt-out.

“We intentionally design our systems with functionality to avoid training models using personal information that customers may enter into our Services (except when we have consent from a customer to do so).”
Privacy policy, www.docusign.com ↗

Documents we track for DocuSign

Privacy policy: checked September 28, 2026 www.docusign.com ↗
Subprocessor list: checked September 28, 2026 www.docusign.com ↗
Terms of service: checked September 28, 2026 www.docusign.com ↗
Trust page: checked September 28, 2026 www.docusign.com ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

DocuSign subprocessors FAQ

How many subprocessors does DocuSign use?: DocuSign lists 3 subprocessors on its published list, including Data Center Locations Example, The services purchased Example, and Service-specific features Example.
Where does DocuSign process customer data?: The subprocessors named by DocuSign are located in Azure, Equinix, Prove, TeleSign, Vonage, and for example, as stated on its list.
Does DocuSign use customer data to train AI models?: According to its privacy policy, DocuSign uses customer data to train AI models unless customers opt out: “Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)”
When was DocuSign's subprocessor list last checked?: ClauseTrail last checked DocuSign's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when DocuSign adds or removes a subprocessor?: ClauseTrail monitors DocuSign's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.