How many subprocessors does Count use?

Count lists 11 subprocessors on its published list, including Google Cloud Platform, Pylon, Salesforce, Sentry, and OpenAI and 6 more.

Where does Count process customer data?

The subprocessors named by Count are located in US and EU, as stated on its list.

Does Count have a SOC 2 Type II report?

Yes. Count's trust page lists a SOC 2 Type II report: “We have achieved audit certification for Service Organization Controls (SOC 2) Type II, with a focus on the Security trust service criterion.”

Which security certifications does Count list?

Count's trust page lists SOC 2 Type II.

When was Count's subprocessor list last checked?

ClauseTrail last checked Count's subprocessor list on November 2, 2026 and last saw it change on October 31, 2026. Lists are re-checked daily.

How do I find out when Count adds or removes a subprocessor?

ClauseTrail monitors Count's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.

Count Subprocessors List (November 2026): Changes and History

Count names 11 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked November 2, 2026 Last change October 31, 2026 Official source ↗

Count subprocessors (November 2026)

#	Subprocessor	Purpose	Location	Data
1	Google Cloud Platform	Count's cloud platform provider and email server provider	EU, US	Account data, Application data
2	Pylon	Customer operations platform provider.	US	Communication data, Application data
3	Salesforce	CRM software	US	Communication and app notifications (Slack) data, Application data
4	Sentry	Cloud monitoring	EU	—
5	OpenAI	In-app AI services provider	US	Row-level query data, dynamic text, CSVs, Canvas objects, query metadata, Catalog definitions
6	Sendgrid	Communication platform	EU	Personal data
7	Anthropic	In-app AI services provider	US	Row-level query data, dynamic text, CSVs, Canvas objects, query metadata, Catalog definitions
8	Cloudflare	Count’s Python Request worker provider	EU, US	Requests sent to https://learn.count.co/docs/python-cells
9	Microsoft 365	Communication and app notifications (Teams)	US	Application data
10	Brave	In-app Web Search provider for AI services	US	Search queries, dynamic text, context required for web-search grounding
11	Fireworks	In-app AI services provider	US	Row-level query data, dynamic text, CSVs, Canvas objects, query metadata, Catalog definitions

Get an email when Count changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

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Certifications at Count

What Count's trust page lists, with the text each one comes from. SOC 2 Type I or Type II: what's the difference?

SOC 2 Type II: Active

“We have achieved audit certification for Service Organization Controls (SOC 2) Type II, with a focus on the Security trust service criterion.”
Trust page, count.co ↗

Documents we track for Count

Privacy policy: checked November 3, 2026 changed October 30, 2026 count.co ↗
Subprocessor list: checked November 2, 2026 changed October 31, 2026 trust.count.co ↗
Terms of service: checked November 3, 2026 count.co ↗
Trust page: checked November 3, 2026 count.co ↗

Change history

October 30, 2026

Privacy policy changed

Count added an entire new Section 11 covering the "Count plugin for AI assistants," under which content uploaded via free Plugin accounts can, with consent, be used to train AI review models and be licensed as de-identified/aggregated datasets to third parties such as AI developers and researchers; new international transfer mechanisms (UK-US data bridge, EU-US Data Privacy Framework, SCCs for EEA transfers) and new retention terms for Plugin content were also added."Free Plugin content is kept while the account is open and deleted within 30 days of a written request, but de-identified/aggr...

Tracking since October 21, 2026. Every change links to the two versions of the document it came from. All vendors' changes →

Count subprocessors FAQ

How many subprocessors does Count use?: Count lists 11 subprocessors on its published list, including Google Cloud Platform, Pylon, Salesforce, Sentry, and OpenAI and 6 more.
Where does Count process customer data?: The subprocessors named by Count are located in US and EU, as stated on its list.
Does Count have a SOC 2 Type II report?: Yes. Count's trust page lists a SOC 2 Type II report: “We have achieved audit certification for Service Organization Controls (SOC 2) Type II, with a focus on the Security trust service criterion.”
Which security certifications does Count list?: Count's trust page lists SOC 2 Type II.
When was Count's subprocessor list last checked?: ClauseTrail last checked Count's subprocessor list on November 2, 2026 and last saw it change on October 31, 2026. Lists are re-checked daily.
How do I find out when Count adds or removes a subprocessor?: ClauseTrail monitors Count's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.