Branch Subprocessors List (September 2026): Changes and History

Branch names 8 subprocessors on its published list. Read from the vendor's own page and re-checked daily.

Last checked September 28, 2026 Official source ↗

Branch subprocessors (September 2026)

# Subprocessor Purpose Location
1 Anthropic Non-training generative artificial intelligence services United States
2 Atlassian Internal ticketing platform United States
3 Auth0 SAML Single Sign On United States
4 AWS (1) Hosting & cloud infrastructure (2) Non-training generative artificial intelligence services United States
5 DataGrail Data subject request portal United States
6 Software Mind No data centers; Software Minds may access data center(s) Branch utilizes while providing support. Support team is located in Poland. Poland
7 ThoughtSpot Business analytics - authorized by Branch to process Personal Data on behalf of Customer for the analytics feature in the Branch Dashboard that may leverage generative artificial intelligence, if enabled by Customer. United States
8 Zendesk Customer support ticketing platform United States

Get an email when Branch changes its subprocessors

ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.

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Certifications at Branch

What Branch's trust page lists, with the text each one comes from.

HIPAA

Active

“Health Insurance Portability and Accountability Act (HIPAA)”
Trust page, www.branch.io ↗

Documents we track for Branch

AI terms
checked September 28, 2026 trust.branch.io ↗
DPA
checked September 28, 2026 trust.branch.io ↗
Privacy policy
checked September 28, 2026 www.branch.io ↗
Subprocessor list
checked September 28, 2026 trust.branch.io ↗
Trust page
checked September 28, 2026 www.branch.io ↗

Change history

Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.

Branch subprocessors FAQ

How many subprocessors does Branch use?
Branch lists 8 subprocessors on its published list, including Anthropic, Atlassian, Auth0, AWS, and DataGrail and 3 more.
Where does Branch process customer data?
The subprocessors named by Branch are located in United States and Poland, as stated on its list.
Which security certifications does Branch list?
Branch's trust page lists HIPAA.
When was Branch's subprocessor list last checked?
ClauseTrail last checked Branch's subprocessor list on September 28, 2026. Lists are re-checked daily.
How do I find out when Branch adds or removes a subprocessor?
ClauseTrail monitors Branch's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.