Branch Subprocessors List (September 2026): Changes and History
Branch names 8 subprocessors on its published list. Read from the vendor's own page and re-checked daily.
Last checked September 28, 2026
Official source ↗
Branch subprocessors (September 2026)
| # | Subprocessor | Purpose | Location |
|---|---|---|---|
| 1 | Anthropic | Non-training generative artificial intelligence services | United States |
| 2 | Atlassian | Internal ticketing platform | United States |
| 3 | Auth0 | SAML Single Sign On | United States |
| 4 | AWS | (1) Hosting & cloud infrastructure (2) Non-training generative artificial intelligence services | United States |
| 5 | DataGrail | Data subject request portal | United States |
| 6 | Software Mind | No data centers; Software Minds may access data center(s) Branch utilizes while providing support. Support team is located in Poland. | Poland |
| 7 | ThoughtSpot | Business analytics - authorized by Branch to process Personal Data on behalf of Customer for the analytics feature in the Branch Dashboard that may leverage generative artificial intelligence, if enabled by Customer. | United States |
| 8 | Zendesk | Customer support ticketing platform | United States |
Get an email when Branch changes its subprocessors
ClauseTrail re-checks this list every day and tells you exactly who was added or removed — including when a vendor starts sending data to an AI provider. The first vendors are free.
Certifications at Branch
What Branch's trust page lists, with the text each one comes from.
- HIPAA
-
Active
“Health Insurance Portability and Accountability Act (HIPAA)”
Trust page, www.branch.io ↗
Documents we track for Branch
- AI terms
- checked September 28, 2026 trust.branch.io ↗
- DPA
- checked September 28, 2026 trust.branch.io ↗
- Privacy policy
- checked September 28, 2026 www.branch.io ↗
- Subprocessor list
- checked September 28, 2026 trust.branch.io ↗
- Trust page
- checked September 28, 2026 www.branch.io ↗
Change history
Tracking since September 28, 2026. No change has been published since; additions, removals and document changes will appear here as they're published.
Branch subprocessors FAQ
- How many subprocessors does Branch use?
- Branch lists 8 subprocessors on its published list, including Anthropic, Atlassian, Auth0, AWS, and DataGrail and 3 more.
- Where does Branch process customer data?
- The subprocessors named by Branch are located in United States and Poland, as stated on its list.
- Which security certifications does Branch list?
- Branch's trust page lists HIPAA.
- When was Branch's subprocessor list last checked?
- ClauseTrail last checked Branch's subprocessor list on September 28, 2026. Lists are re-checked daily.
- How do I find out when Branch adds or removes a subprocessor?
- ClauseTrail monitors Branch's subprocessor list, DPA, privacy policy and terms and emails you the exact change — who was added or removed and what the page said before and after. The first vendors are free.